Aaron Guerra Email and Phone Number

As a Client Development Representative at Concur I serve as the friendly face (or voice) reaching out to our existing customers to make sure that they are getting the most out of their investment in our offerings. Concur is well known for the automation of travel booking and expense reports, but many are unaware that we provide additional solutions to further optimize an organization's efficiency. Invoice automation is a great example;Concur's Invoice Management software automates the time-consuming process of collecting, submitting, approving and paying supplier invoices and check requests. Take your time back as Concur helps you speed up your invoice process.If you're already automating travel booking and expense reports - why not include invoices, too? Concur's business invoice software allows you to easily process and pay supplier invoices. Capture invoice data quickly and effortlessly with any of our five methods:• E-invoicing• OCR (Optical Character Recognition) Scanning• Scan and Key• Supplier Network• Outsourced ServiceI understand that its hard to find time to research the best solutions for things like automating expense reports, travel booking, or invoice management because all of those processes are very time consuming when they're being done manually! Let us at Concur learn about your business, and we will provide relevant education to you so you can have peace of mind knowing that you've made informed decisions regarding your workflow.

Quarterly Pacesetter, Online Style Editor (Women's Shoes/BP Shoes/Active Shoes/Salon Shoes), #1 New Account Opener, #1 Sales Person based on Teamwork/Customer Service/Sales Volume on Schedule.

Achieved phenomenal success; conceiving, launching and growing new business venture (Guerra’s Coffee House) from inception to over $250K in annual sales in three years. Managed all aspects of new business venture; overseeing operations, financials and budgeting, marketing, recruitment, training and supervision of 5+ staff members. Continually drove brand awareness and engagement; executing ambitious marketing campaign that involved media relations, social media, website presence, event marketing and community outreach strategy. Made a tremendous, positive impact on the community; providing a unique place of gathering for the residents. Served on numerous boards to enhance community objectives and vision. Expanded and grew existing produce business (Guerra’s Produce); overseeing all aspects of wholesale produce, catering, sales and marketing, strategic planning, scheduling and event planning

• Grew base of 700+ accounts representing 7 product lines; overseeing all aspects of sales, service, marketing, new business development, event marketing, sample coordination, and short/long-term planning. • Increased sales from $327K to $1.3MM+ in second year; leveraging aggressive prospecting campaign, existing network and trusted reputation in the industry making 80 – 100 phone calls daily. • Secured 10 new national accounts in first year; winning new business with Dillards, DSW, Onlineshoes.com, Payless, Dylans Candy Bar, Meijers and Discovery Channel Stores. • Jumped closeout product sales from $5K to $40-50K in 1 – 2 months; spearheading the design and launch of a targeted email marketing campaign that increased buyer engagement exponentially.• Cultivated a loyal client following in the industry; leveraging intuitive ability to accurately anticipate, forecast and capitalize on shifts in consumer needs and desires while providing strategic consultation to clients. • Kept fervently abreast on shifting & evolving consumer markets; watching and observing trends by attending trade shows, subscribing to trade magazines, and garnering feedback from the field. • Consistently beat out the competition; adapting inventory to meet each region’s unique consumer market (e.g. Midwest, Northeast, Southwest, West Coast—completely different tastes, trends and preferences.) • Won new business by serving as a trusted business advisor; advising clients on how to ‘push and pull’ to create and/or quickly adjust to new lifestyle brands and fashion trends. Consulted on merchandising and pricing strategy.

Women Shoes, Men Shoes, Follow Up, Nordstrom Shoe Fit Certified, Identified Customer Wants and Needs, Fashion Consultant,

Completed extensive training in industry best practices; graduating from Nordstrom’s ‘Future Leaders Program’ with top honors and receiving certification as a ‘Certified Shoe Fitter.’ Increased department sales by 22% in _8_ months; successfully garnering trust, buy-in and engagement from staff following implementation of industry best practices in customer service, sales and inventory control. Jumped store traffic by 15-percent; conceiving and implementing numerous cross-promotional campaigns and event marketing platform on a very limited marketing budget. Boosted sales efficiency, effectiveness and productivity month over month; judiciously managing team’s performance daily providing 1-on-1 mentoring and coaching as needed to improve sales technique and results. Instilled a culture of commitment and dedication to performance; providing hands-on, engaged leadership to motivate and incent sales agents; reinforcing a culture of accountability, ownership and empowerment. 12.5% personal trade #1 in department expectation is 15%#5 out of 20 sales people on Merit and Ability Department ScheduleUPT(Units Per Transaction) 1.41 UPT and department standard is 1.5UPT

Demonstrated passion and commitment to sales; becoming a consistent top performer at retail location while attending school. Sold top name brands including Nike, Reebok, Puma and Timberland; quickly cultivated a solid understanding of consumer needs, tastes and wants in the market.