Aaron Hall Email & Phone Number

Responsible for the acquisition, retention, and satisfaction of customer accounts by building long term relationships with new accounts while maintaining that relationship by servicing existing accountsProactively assesses, clarifies, and validates customer needs on an ongoing basis. Coach, train and role play with employees to ensure proper solutions are being offered to customer's based on needs.Assign and allocate resources to enable task performance. Leads solution development efforts that best address customer needs while coordinating the involvement of all other necessary personnel (sales reps, service technicians). Works closely with sales reps and service technicians to ensure customer satisfaction and problem resolution.

New Hartford, Ny

Responsible for teaching, coaching, and recognizing that the behaviors of the employees are appropriate for providing all customers with an excellent shopping experienceAnalyzing customer segment data to leverage opportunities – Both defensive and offensive strategies. Overseeing SOP execution with intent of enhancing employee engagement.Help create and develop action plans to meet sales goals and develop best practices. Teach and coach employees via training meetings and 1 on 1 development to ensure employees obtain the appropriate knowledge and expertise to provide an excellent customer experience. Analyze employees individual and team performance by completing coaching and employee reviews as well as quarterly PDG (Performance Development Goals) Perform sales leader responsibilities to create a profitable and engaging sales floor experience to ensure that customers were being served as well as the execution of assigned tasks.

Utica, Ny

Advanced to increasingly responsible positions, culminating in management role responsible for a movie theater. Directed 30 employees and managed labor, sales, inventory. Handled all administrative duties associated with daily operation including authorization of keys and safeResponsible for handling all customer service issues.Was responsible managing payroll, preparing work schedules, and assigning specific dutiesResponsible for determining staffing requirements, interview, hire and train new employeesCoordinated scheduling of all outside vendors for delivery and maintenance

General Studies

Education record