Aaron Hall Email & Phone Number

Earth City, Mo, Us

Earth City, Mo, Us

United States

Earth City, Missouri, United States

Earth City, Missouri, United States

Supervised 6 Branch Managers at retail locations driving $72M in annual revenue with 59 total employees, serving the East Coast, Midwest, and West Coast. Promoted team development and career mobility through mentorship, in-person branch visits, and virtual 1:1s. Coordinated workflows with cross-functional teams and directed functions for branch sales team, including profit and loss management. Managed relationships with 45+ vendors and hundreds of business owners. ● Recruited and hired 21 employees to fill all open positions across locations and mentored 8 team members, with 6 receiving promotions, including 2 Branch Managers advancing to regional positions● Identified training needs and addressed gaps; conducted trainings covering customer service calls with templates, new ERP system, opening procedures for all branches, and proper discounting processes● Increased branch GP from 32% to 51% at all branches and improved onboarding systems, boosting employee retention and decreasing turnover by 5%● Implemented numerous strategies to drive growth, including 7-day open order program, bin/end cap velocity report to optimize merchandising, and new equipment demo days for customers, ultimately boosting customer satisfaction from 72% to 84%, fulfilling 110% of KPIs targets, and exceeding sales targets by $1.5M in 2022● Coordinated with CEO, CSO, and CFO to develop P&L model for branches introduced in 2023● Developed knowledge of Scrum and Agile methodologies to deepen understanding of a client’s business model

Richmond Heights, Missouri, United States

Delivered stellar customer service and executed sales and business development strategies for department driving $4M in annual revenue, contributing to $500K revenue increase during tenure. Oversaw team of 14 reports and managed team development, succession planning, and staffing; trained all new managers.● Earned 2020 Leadership Award for managing top-performing team and accomplishing 15% YOY sales growth in computer bundles● Directed small business outreach and new customer sign-up strategies to drive growth, including increasing market basket for computers, driving growth and achieving 110% profitability for fiscal year 2020● Hired 14 employees, including Print Center Manager, Manager-in-Training, Assistant Manager, and associates and provided training on sales techniques, print center functions for retail to small business outreach, computer software installation and basic troubleshooting, cash handling, merchandising, and floor set strategies● Increased customer satisfaction from 64% to 87% in 3 months and maintained rating

Rolla, Missouri

Managed customer service and sales operations for retail location, providing assistance to other locations as necessary. Supervised employees and trained team members on sales, customer service, and other core functions.● Fostered customer-centric sales culture, boosting sales from $2.5M to $3.2M

O'Fallon, Missouri, United States

Assumed leadership role at location driving $3M in annual sales and grew sales by 15%+. Scheduled 50 associates and 4 department managers to maintain optimal staffing levels.● Received 2013 Excellence Award for leading top-producing team and coaching employees to reach full potential● Onboarded and trained 50 new employees; created individual development plans to support advancement ● Served as subject matter expert for all “One Best Way” rollouts in Fresh Department, developing solutions for inefficiencies and providing recommendations for other locations

St Louis, Missouri, United States

Implemented sales and marketing strategies, achieving 200% sales volume growth in under one year. Produced P&L reports and operational reviews for regional team. ● Established strategy targeting small business customers and trained 160 employees on processes, leading shift in company with practices adopted across Verizon locations region-wide● Awarded 2010 Highest Regional Retail to Small Business Growth Award, driving 12.5% increase ahead of second-highest location reaching 1.5% increase● Increased customer conversion rate from 57% to 78%● Designed new employee evaluation process, leading to 15% performance improvement● Recruited and mentored staff, resulting in promotions of 6 new managers

Bachelor Of Business Administration - Bba, Business Management

High School Diploma, Business Administration, Management And Operations