Aaron Halverson Email & Phone Number

Australia

Newcastle, Australia

-Principal consultant for the development of a ServiceNow custom application for State Government department to manage all activities relating to the Mining and WHS acts for 200+ department staff and over 6000 external contacts. -Principal Consultant with Education customer for a ServiceNow program of work covering ITSM re-implementation, CMDB definition.

Newcastle, Australia

• Team Leader – Management / leadership of the Operations Client Services team consisting of six Business System Analysts and four Programmer Analysts
• Provide direction for development of the Production, Plant Maintenance and Marketing & Logistics Module such as identifying and implementing improvements to the system
• Project Management – Implementation of the Production system for new and existing clients including
• Test Analyst – Develop test scripts and strategies, oversee / conduct patch and release testing, authorise test plans and release notes
• Support Analyst – provide system support to new and existing clients
• Develop estimates / proposals for implementations and development work

• Key Result AreasFinancial
• Generate new opportunities and revenue streams e.g. training, consultancy, missing functionality, inter-client collaboration
• Estimate work activities accurately
• Associate costs to the appropriate cost center
• Optimize throughput of funded work assignmentsPeople
• Ensure that all members of my team understand the purpose of their role, the performance expectations of Pulse and how they are tracking towards them

• Key Objectives:
• Provide support for the Pulse Production Recording System to new and existing customers
• Document requirements for new system developments requested by customers, keeping focus of the future direction of the product
• Identify and implement improvements to the system
• Develop and document standard implementation and configuration processes
• Identify and design standard business intelligence objects to support the ERP moduleResponsibilities:

• Key Objectives:
• To develop the capability to deliver asset reliability consulting services to Bureau Veritas Australia’s key clients
• To provide asset reliability expertise to Bureau Veritas branches to enable them to add value to existing clients
• To deliver the budgeted revenue target for the 2008 calendar year
• Responsible for all facets of the Asset Management Services branch including; Develop and manage operating budget, Sales and marketing, recruitment, staff training and development, product development.Achievements:
• Achieved zero injuries and incidents since appointment in July 2007

acm are an asset management consultancy business based in Newcastle, NSW. With acm I gained experience working with manufacturing, operations, reliability, and maintenance managers to motivate and empower their people improve how they manage their work and make best use of their information systems. acm's management systems combine approaches used by the.