Aaron Asher Breceda Email & Phone Number

Commerce, Ca

Provide daily IT remote support for our clients from IT level 1 up to systems engineer via RMM, phone support, and onsite work. Handle all of the company's onsite work from workstation and server deployments, to building out new networks with vpns, firewalls, and any other client security needs. Advise and train clients on security and IT best practices to promote business efficiency, reduce downtime, and prevent cybersecurity attacks. Serve as the sole administrator for all of our clients… Show more Provide daily IT remote support for our clients from IT level 1 up to systems engineer via RMM, phone support, and onsite work. Handle all of the company's onsite work from workstation and server deployments, to building out new networks with vpns, firewalls, and any other client security needs. Advise and train clients on security and IT best practices to promote business efficiency, reduce downtime, and prevent cybersecurity attacks. Serve as the sole administrator for all of our clients networks, servers (physical and virtual), Microsoft 365, and Gsuite/Google Workspace accounts. Ensure our SLA isn't broken and all tickets, issues, and complaints are handled in a timely manner. Show less

Greater Los Angeles Area

7 Years of experience providing private desktop tech support for small businesses and individuals onsite and remotely. Converse with clients to understand client needs whether digital or technical. Digital client needs vary from website development, to landing pages, to Youtube presence, to graphic design, or even to Facebook marketing. Technical needs often include tech support, equipment consultation/sales, cost saving measures, anti-virus, security training and networking. Professional… Show more 7 Years of experience providing private desktop tech support for small businesses and individuals onsite and remotely. Converse with clients to understand client needs whether digital or technical. Digital client needs vary from website development, to landing pages, to Youtube presence, to graphic design, or even to Facebook marketing. Technical needs often include tech support, equipment consultation/sales, cost saving measures, anti-virus, security training and networking. Professional network experience includes router configuration, switches, WAPs, mesh deployment, port forwarding, and IP configuration. Small business server administration experience with small scale Hyper-V or VMWare deployment, user management, RAID, and backups. Show less

Revamped the digital marketing and communications to increase customerconversions and match branding across the entire platform. Created new HTML/JavaScript e-mail templates and trained employees on how to use and edit the new templates. Added new sections to the website while researching and applying SEO terms to increase traffic.

Glendale California

Provided technical support for all employee devices and company server both onsite, over the phone, and remotely online. Employed large scale cost saving measures such as transitioning company from renting their terminal server to owning their server to save them $9,000 a year. Built their new terminal server for employee remote login, administrated the server and maintained security for it. Created a Hyper-V image of the server for end users to access and ran daily onsite and remote backups.… Show more Provided technical support for all employee devices and company server both onsite, over the phone, and remotely online. Employed large scale cost saving measures such as transitioning company from renting their terminal server to owning their server to save them $9,000 a year. Built their new terminal server for employee remote login, administrated the server and maintained security for it. Created a Hyper-V image of the server for end users to access and ran daily onsite and remote backups. Updated their network by replacing all switches, routers, and WAPs. Provided server security by monitoring employee traffic, creating separate guest network for clients, and removing spyware/viruses from all employee devices. Redesigned all company marketing materials, both print and digital. Started and grew their call center, trained employees on conversation skills and customer satisfaction. Show less

La Crescenta, Ca

Began as a salesperson and became the top seller of the store. Was promoted to manager within the year due to high sales and customer satisfaction. Hired and trained new employees on cell phone specifications, sales tactics, and customer service. De-escalated situations between employees and customers due to miscommunication. Managed inventory and made predictive purchases by researching new phone models coming down the pipeline that would be popular with customers.

Bachelors In Science With Specialization In Computing, Cognitive Science

Degree requirements: 2 years of classes in C++, Java, and Python.

Coding, Programming

System, Networking, And Lan/Wan Management/Manager

Associate'S Degree, General Education

High School Diploma