With a passion for Information Technology and a confident leadership style, I take charge of complex IT operation for organisation with a turnover of up to $60M globally. I set out IT strategies aligned with corporate objectives to drive positive business outcomes. Essentially, I thrive in ever-changing environments and promote innovation.I build world-class IT capabilities from the ground up, detailing a clear strategic vision, applying best practices (ITIL, PRINCE2, ISO 27001, etc.) and leading complex end-to-end project lifecycles to refresh dated infrastructure, or enable expansion of facilities with a new multimillion building. I also safeguard continuity with robust Disaster Recovery.To understand the challenges organisations will face, I engage effectively with multilevel stakeholders and translate technical terms into simple business terminology. I generate value for both internal business users and external customers, taking the time to elicit their requirements and delivering solutions that maximise benefits realisation.Well versed in IT service delivery, I manage the incidents and requests for ensuring clear escalation paths and adherence to Service Level Agreements. I lead the commercial negotiations with external third-party suppliers that yield cost savings and spearhead operational improvements using process automation.Whether it is furthering digital agendas with the launch of industry-first mobile Android / iOS applications and client web portals, delivering state-of-the-art IT infrastructures or eliminating critical business risks with new DR and backup solutions, I make it happen. I am always keen to connect with others to share knowledge or discuss opportunities.Specialities:✹ IT Strategy & Direction Setting ✹ Communication ✹ Stakeholder Engagement ✹ IT Service Delivery ✹ Digital Transformation ✹ End-to-End Project Management ✹ Driving Change ✹ Cost Savings & Operational Efficiencies