Aaron Wheeler Email & Phone Number

Belfast, Northern Ireland, United Kingdom

Mapped off apprenticeship scheme into full time cyber role. Rejoining the protective monitoring team in Belfast.

Belfast, Northern Ireland, United Kingdom

-Responsible for system monitoring and to prevent, detect and manage cyber threats for customers.-Experience with SIEM, SOAR and XDR solutions such as Splunk, QRadar and Crowdstrike.

Belfast, Northern Ireland, United Kingdom

-Purpose of controlling the lifecycle of all changes, enabling beneficial changes to be made with minimum disruption to IT services.-Responsible for Change Control and Configuration Item management ensuring to align to the ITIL framework.

-Responsible for system monitoring and to prevent, detect and manage cyber threats for customers.-Experience with SIEM, SOAR and XDR solutions such as Splunk, QRadar and Crowdstrike.

-1st Line/point of contact for customers and internal users for service requests, incidents, alerts and other issues.-Responsible for solving issues or pushing to correct team within Enterprise, making sure tasks are completed within agreed SLAs.

-Responsible for organizing and directing the completion of specific transformation projects within BT Enterprise.-Implementation of Agile and Scrum Project Management methodologies.

Banbridge, Northern Ireland, United Kingdom

Foundation Degree Via Belfast Met, Cyber Security And Networking Infrastructure, Distinction

Higher National Diploma, Information Technology, Merit

Level 3 Extended Diploma, Information Technology, Triple Grade Distinction

Education record