It Manager
Responsible for procurement, installation, maintenance, budgets and project management for all IT systems. Team leader for IT support staff across four national offices, supporting over 120 employees. Services included:MS Active Directory Servers, Data Storage & Print Servers, Exchange Servers, DNS, DHCP, SQL Servers, SharePoint Servers;Microsoft Desktop & Laptop Clients (Win7, WinXP);Mac OSX Clients (iMac & Macbook);Red Hat & CentOS Linux Servers 'Pronto Xi ERP;Ricoh & Konica Minolta Multi-Function Printers;WAN, LAN, VPN, Network Switches, Routers, Firewalls and WLAN technologies;Symantec End Point Security and Backup Exec technologies;VMWare & Virtualization technologies;Cloud services (SaaS);Company Website upgrade, design and maintenance;Security systems for all offices including CCTV, DVR and alarm systems;Company Asset Management Systems;PABX, VOIP and Apple iPhone and Android telephony systems and MS Exchange integration;Manage IT Help Desk for company operational support and field technicians for customer project support.Additional responsibilities included Vendor and supplier management for all IT related services; Maintain effective relationships with key business and customer stakeholders to assist PMO with customer projects.Achievements ● Redesign and installation of IT infrastructure at NSW office in 2006/2007.● Configuration & Deployment of RHEL Server for Pronto Xi ERP (2006 & 2011)● Deployment of IT services and VPN solutions to three additional regional offices in Melbourne, Brisbane and Adelaide. ● Integration of remote access VPN services for all staff.● Achieved 50% cost savings in telecommunications expenditure through alternative vendor sourcing and renegotiation of supplier contracts.● Implemented IT Strategy aligned with business goals to enable rapid growth and expansion of the company from 2007 to 2012.