Worked closely with developers, project manager, and other stakeholders to re-build the merchant portal from the ground up. Empowering our retail partners to drive revenue with our product. Our primary focuses were creating a simple login solution for multiple users, an engaging learning platform and team management toolkit. Currently working on our customer facing experience. We're unifying the feature set across mobile and web and improving the collective experience as we go. This includes customer communication efforts throughout the customer's lease term through email, text, and push notifications.

In my time at SkyWest I led a complete redesign of our career website which led to lower bounce rates. We saw record unique visitors through an advertising effort prior to launch then saw a higher conversion to applications with the new design. Internally I have redesigned recognition tools, and created a framework for mobile page designs to follow in the mobile redesign of our intranet. I have also designed tools to improve awareness of safety and performance records and have seen continually increasing performance since the launch of the newly designed widgets. I'm currently studying for my remote unmanned aircraft license so I can use a drone for video to be used in training and advertising efforts.I have also led our team in the adoption of new software to increase team communication (Microsoft Teams) and efficiency (Adobe XD) as well as making a conversion from Flash to HTML 5.

I assisted in the branding of the company from the beginning, including branding elements such as business cards, website, company documents, tagline, and other customer facing collateral. My role as designer allowed me to work with the developers in creating device responsive websites and fulfill client needs through collaborative efforts.

I planned, led, and executed several promotional events for the client. I also performed focus groups and surveys to validate our direction and help us decide which route to pursue.In this position I used Basecamp to coordinate efforts of contributing departments and helped the team meet our deadlines.