Aaron Hathaway Email & Phone Number
@navyfederal.org
3 phones found area 559 and 850
LinkedIn matched
Who is Aaron Hathaway? Overview
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Aaron Hathaway is listed as System Administrator at University of West Florida, based in Pensacola, Florida, United States. AeroLeads shows a work email signal at navyfederal.org, phone signal with area code 559, 850, and a matched LinkedIn profile for Aaron Hathaway.
Aaron Hathaway previously worked as Desktop Support Technician at Navy Federal Credit Union and Technical Support Specialist at Appriver. Aaron Hathaway holds Bachelor Of Science (B.S.), Astrophysics from California State University, Fresno.
Email format at University of West Florida
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AeroLeads found 1 current-domain work email signal for Aaron Hathaway. Compare company email patterns before reaching out.
About Aaron Hathaway
With 17 years of rich experience in the IT domain, I've navigated the complexities of both sprawling corporate networks and the nuanced challenges of smaller environments. My career is built on a cornerstone belief: technical prowess and a customer-first mindset are inseparable. This philosophy was crystallized during my tenure as a Tier 2 MacOS/iOS technician with Apple, where mastering the art of alignment and persuasion wasn't just beneficial—it was indispensable. The ability to empathize with users and guide them through intricate troubleshooting processes has been a key to my success and job satisfaction.My journey has spanned various roles, from small team data center operations and designing cutting-edge labs with Netlab+ VE to ensuring email security across platforms like Exchange and O365. In each of these roles, my focus has been on creating seamless, user-friendly solutions that address the core needs of the business while maintaining robust security and compliance postures.A highlight of my career has been the opportunity to dive deep into lab design, where I implemented vulnerable systems using Metaspoitable and Vulnhub, coupled with vSwitch scripting isolation. This work not only sharpened my technical skills but also my ability to communicate complex concepts in an accessible manner to non-technical stakeholders.My technical toolkit is comprehensive, encompassing Desktop Support across Windows and MacOS, MDM with MacOS/iOS JAMF, system management with SCCM/MECM, foundational network management with a CCNA background, and more. Each of these skills has been honed in the fire of real-world application, driven by a relentless pursuit of excellence and an unwavering commitment to the people behind the screens.I am eager to bring my blend of technical acumen and unparalleled people skills to a team that values innovation, empathy, and the transformative power of technology. Let's connect and explore how we can drive success together.Areas of Expertise:System Administration & Network Management: Dell EMC layer 3 switches, ISP and internet connectivity. iX and Dell EMC servers, Linux Server / Docker, Active Directory, DNS server and records management, DHCP. Security & Compliance: Compliance and vulnerability remediation, Email security, Lab design with a focus on security through Metaspoitable and Vulnhub.Enterprise Systems: Active Directory, IBM System i (AS/400), Apple iOS support, JAMF, SCCM/MECM.Certifications & Training: A+ (2007), CCNA courses (2007, 2021), continuous professional development.
Listed skills include Os X, Customer Service, Program Management, Computer Hardware, and 1 others.
Aaron Hathaway's current company
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Aaron Hathaway work experience
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System Administrator
Docker, Citrix, VMWare, Netlab+ VE, the Florida Cyber Range, Dell WYSE, and other technologies.
Desktop Support Technician
Technical Support Specialist
Computer Operations Engineer
Sacred Heart Hospital. Duties include answering multiple phones, often simultaneously; addressing critical trouble tickets via ServiceNow; managing and creating user accounts for multiple applications, including Active Directory; running the daily financial report via IBM System i / AS400; monitoring and maintaining 21 racks of servers in our data center; monitoring and investigating our interface engine; monitoring and troubleshooting our network infrastructure; and generating daily activity reports. This role acts as the first line of triage for all of our information systems at four hospitals and acts as a coordinator for specialized teams in the event of critical system failures.Applications: Active Directory, Windows Remote Assistance, Remote Desktop Protocol, SolarWinds, Hyper-V, AS400, McKesson software suite, Horizon Patient Folder, BOMGAR, CUPS, FormFast, Mobile Virtual Desktop, Windows and Macintosh Operating Systems, Microsoft Office Desktop and 365.Hardware: Windows-based desktop, notebook, and tablet devices; Macintosh/iOS-based devices; emergency maintenance of RICOH and HP multifunction printers; WYSE thin clients and their corresponding Workstations on Wheels (WOW) carts.
Senior Technical Advisor (Tier 2 Ios And Cpu, Team Manager)
Tier 2 Senior Level advisors are the highest level of customer-facing support for consumer Apple products. I provided support for all Macintosh computer products, iPhone, iPad, iPod, Beats headphones, iCloud, AppleID, Apple Music, and iTunes Store from my in-home office. Supported Tier 1 technical support via chat and phone consultations. Took full ownership of every incoming case and worked with customers via chat, phone, and email until issues were fully resolved. Worked directly with Apple Engineering to document and resolve complex and emerging issues. Customer-facing and internal support was provided via three simultaneous chats and up to two simultaneous screen sharing sessions via BOMGAR. Provided backup management assistance, regularly managing teams of up to 24 employees for 8 weeks at a time.
Tier 3 Network Operations
Troubleshoot, diagnose, and maintain 4G WiMAX, Expedience, OFDM, and VOIP networks. I supported VIP and business customers via phone and provided support to Tier 1 and 2 Technical Support, as an escalation path, via phone, trouble tickets, and internal chat. Monitored and evaluated technical employees as part of quality assurance.
Aaron Hathaway education
Bachelor Of Science (B.S.), Astrophysics
Certifications, Information Technology
Frequently asked questions about Aaron Hathaway
Quick answers generated from the profile data available on this page.
What company does Aaron Hathaway work for?
Aaron Hathaway works for University of West Florida.
What is Aaron Hathaway's role at University of West Florida?
Aaron Hathaway is listed as System Administrator at University of West Florida.
What is Aaron Hathaway's email address?
AeroLeads has found 1 work email signal at @navyfederal.org for Aaron Hathaway at University of West Florida.
What is Aaron Hathaway's phone number?
AeroLeads has found 3 phone signal(s) with area code 559, 850 for Aaron Hathaway at University of West Florida.
Where is Aaron Hathaway based?
Aaron Hathaway is based in Pensacola, Florida, United States while working with University of West Florida.
What companies has Aaron Hathaway worked for?
Aaron Hathaway has worked for University Of West Florida, Navy Federal Credit Union, Appriver, Ascension Technologies, and Apple.
How can I contact Aaron Hathaway?
You can use AeroLeads to view verified contact signals for Aaron Hathaway at University of West Florida, including work email, phone, and LinkedIn data when available.
What schools did Aaron Hathaway attend?
Aaron Hathaway holds Bachelor Of Science (B.S.), Astrophysics from California State University, Fresno.
What skills is Aaron Hathaway known for?
Aaron Hathaway is listed with skills including Os X, Customer Service, Program Management, Computer Hardware, and Wireless Networking.
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