Aaron Hsu Email & Phone Number

Newport News, Virginia, Us

- Performed Beaker AP application design, build, demo, clinical content validation (CCV), script, non-script, and mapped record testing (MRT) in preparation for full cycle Beaker AP implementation.- Worked closely with and adapted seamlessly to three different Epic Beaker AP Application Managers on Beaker AP design, build, and demos.- Performed extensive reviews, updates, and documentation with specimen source and type (category list maintenance ORD items 325 and 320).- Worked directly with Pathology SMEs for build and process improvement; established multiple one-on-one in-person meetings with Pathology operations folks.- Resolved over 625 Help Desk incidents related to Beaker AP.- Worked extensively with Content Management tickets and Data Courier.- Provided extensive in-person go-live and post-live support for full cycle Beaker implementation for four hospitals and multiple outpatient clinics/facilities.- Performed integrated script testing; reviewed NOVA notes; provided support for Epic upgrades.- Provided rotating 24/7 on-call support for Beaker AP/CP.- Provided build, testing, go-live, and post-live support for full cycle Radiant implementation at five hospitals and four diagnostic centers.- Provided rotating 24/7 weekly on-call application support for Radiant, Cupid, Orders, and OpTime/Anesthesia. - Provided application support/build for Orders, ClinDoc, Behavioral Health, and provider documentation.- Performed integrated script testing and provided support for Epic upgrades; reviewed NOVA notes; rotated 24/7 weekly on-call support for ClinDoc.- Learned workflow/provided support for Food & Nutrition, Occupational, Physical, Respiratory, and Speech Therapy Depts.- Obtained EpicCare Inpatient Clinical Documentation certification.- Obtained Cupid certification.- Obtained Radiant certification.- Obtained Beaker Clinical Pathology (CP) certification.- Obtained Beaker Anatomic Pathology (AP) certification.

Dallas, Texas, Us

- Reviewed, analyzed, and closed Epic related incidents and tasks as assigned.- Performed Clinical Documentation application script testing for 2017 upgrade.- Perform testing for other Epic enhancement builds in the inpatient and/or ambulatory setting(s).- Responsible for reviewing, analyzing, building, testing, documenting, and implementing Epic Orders enhancements.- Obtained Security Certification - Epic 2018 (Proficiency).- Obtained Epic Beacon Oncology Certification - Epic 2018 (Proficiency).- Obtained EpicCare Inpatient Clinical Documentation Certification - Epic 2018 (Proficiency).- Obtained Hospital Outpatient Departments (HOD) Certification - Epic 2018.- Obtained EpicCare Inpatient Procedure Orders Certification. - Epic 2018.- Obtained EpicCare Inpatient Procedure Orders Analyst Badge - Epic 2018.- Obtained Alternatives Badge - Epic 2018.- Obtained Medication Warnings Badge - Epic 2018.

Provide Siemens Invision Legacy Support for Siemens Patient Accounting:- Maintained and updated doctor master profiles.- Worked the Recirculating Error File on a daily basis.- Reviewed, documented, and reconciled daily hospital census.- Updated patient accounts from active to historical status as necessary.- Reviewed and documented daily Lynx, Orsos, and Pharmacy charge batch counts.- Reviewed, analyzed, and resolved daily patient accounting/billing/diagnosis errors as derived from the TCE report.

Denver, Co, Us

- Provided legacy support and troubleshooting for patient management functions, Lifetime Clinical Record related issues, and interface related issues.- Provided review, analysis, and testing of patient management builds and insurance rules.- Provided review, analysis, and update of on-call help desk solution documentation.- Created, generated, and scheduled ad hoc reports.- Monitored, reviewed, resolved, and updated Help Desk tickets- Provided rotational on-call support

- Provide support for interface issues- Provide support for patient accounting- Perform build to meet ICD-10 specifications- Perform build enhancements for clinical applications- Perform build enhancements for patient and clinical reporting- Perform build enhancements for PCP, referring, and other doctor numbers- Perform build enhancements for updated patient spoken / written languages- Perform build enhancements for patient home, mail, and other phone numbers- Perform build enhancements for patient city, state, zip code, and country defaults- Perform build enhancements for multiple various additional patient management items- Provide fixes for multiple longstanding insurance related and patient management issues- Provide fixes for multiple longstanding full-screen errors encountered in patient management

- Provided Siemens Soarian CPOE Go-Live support to physicians, nurses, and unit secretaries.

- Provided onsite and remote technical support and troubleshoot/resolve various user issues for Siemens Orders and Resource Scheduling applications, using OAS, OAS Gold, and Net Access.- Performed extensive review and analysis of patient management (TIF/RTIF) interface errors; provided on-call support.- Provided Siemens Soarian® clinical applications consulting services, utilizing the Adaptability Tool to build 15-20 highly customized Dietary Order Entry screens, and participated in supporting initial Soarian go-live.- Provided Siemens Invision® Computerized Physician Order Entry (CPOE) clinical application consulting services using advanced OAS and OAS Gold to design customized and complex order entry pathways for dietary (OAS Gold & Soarian builds) department; participated in supporting CPOE go-live.- Provided Siemens Invision® Computerized Physician Order Entry (CPOE) clinical application consulting services using advanced OAS and OAS Gold to design customized and complex order entry pathways for lab, radiology, respiratory, cardiopulmonary, and dietary (OAS Gold) departments.- Provided Siemens Invision® clinical application consulting services with advanced OAS/OAS Gold/Net Access for nursing clinical documentation (assessments, vital signs, patient notes), allergies, medications, and orders.- Provided Siemens Signature® and Invision® software application consulting services using advanced OAS for patient management applications, appointment scheduling, and common registration (using Invision®, Signature®, and EAD) functions.- Provided Siemens Invision® clinical/patient management/ad hoc reporting applications consulting services.

- Designed and developed Siemens Orders application using OAS Gold.- Provided support and developed enhancements using OAS for Siemens Lifetime Clinical Record application.- Designed, developed, and taught customized introductory Siemens Online Architectural Software (OAS) course for staff.- Completed Siemens OAS Gold course.- Participated as an active member in the Academic Subgroup Committee for the UF (University of Florida), Interdisciplinary Bioinformatics Initiative to develop a graduate Bioinformatics program at UF.- Provided valuable input into academic curriculum design for proposed Bioinformatics graduate program at UF.- Provided rotating on-call technical support for clinical applications.

- Performed Y2K analysis for customized Siemens Signature® applications.- Provided Siemens Signature® software application consulting services using advanced OAS for patient management applications.

- Provided technical support for patient management applications at Tenet Health hospitals with SMS Invision® applications.- Participated in expanded name and address upgrade for various Tenet Health facilities.

- Provided SMS software consulting services to various health care clients which included the following: post live support, patient management services, clinical system redesign (nursing/orders/results), ambulatory care process improvement, conversion assistance, outpatient system consulting services and implementation support, outpatient system optimization, technical advisory assistance, and system integration services.- Developed new, innovative, and customized solutions using advanced OAS for SMS Invision® applications.- Received the Quest Award for innovative work using advanced OAS at a Florida client.- Completed following SMS courses: Patient Management, Orders, Lifetime Clinical Record.

Nashville, Tn, Us

- Learned and mastered advanced OAS to develop Invision® advanced nursing clinical applications.- Built Invision® advanced nursing prototype screen which was accepted for presentation to SMS National Users' Group (SNUG) spring 1995 meeting in Birmingham, AL.- Evaluated, selected, configured, and supported IBM ThinkPad® laptop computers for use in SMS Invision® advanced nursing clinical applications.- Performed testing of SMS Invision® nursing and non-SMS physician clinical applications.- Directed and implemented cardiology data management system (client server environment).- Performed system administrator functions and provided user training for 1) advanced nursing clinical information system, 2) cardiology data management system, and 3) physician pilot project.- Provided technical support for: 1) SMS Invision® advanced nursing clinical information system, 2) physician pilot project, 3) physician group practice management system, 4) physician office information system, 5) cardiology data management system, and 6) respiratory care clinical information system.- Participated as an active member of the Hospital Data Security Council.

- Responsible for monitoring cardiovascular nationwide clinical trials of investigational drugs, ensuring compliance with FDA regulations, and managing adverse drug events.- Responsible for assuring integrity of clinical data with respect to accuracy, accountability, and documentation through detailed review of case report forms (CRFs), source documents, and medical records.- Performed extensive analysis and review of complete patient medical charts to accomplish above tasks and to ensure that clinical data recorded on CRFs were derived from documentation in patient’s medical record.

Los Angeles, Ca, Us

- Designed, tested, implemented, and trained users on new patient billing/appointment scheduling systems.- Provided technical support for new patient billing/appointment scheduling systems.- Saved department in excess of $100,000 and received the highest UCLA Employee Incentive Award.- Provided assistance in developing and maintaining the department patient information system.- Reviewed, analyzed, abstracted, and entered patient data from medical charts into the department database.- Translated physician notes into ICD-9 codes and entered clinical data into a database retrieval system.- Developed statistical and clinical reports for research studies and management queries.

B.S., Biology

M.S., Healthcare Information Systems