At Fiserv, I developed a comprehensive Enterprise Risk Management Framework, leveraging COSO, OCC and NIST guidelines to identify and safeguard against an array of Financial, Operational, Cyber and Technological, Regulatory and Compliance, Strategic and Reputational risks. As a highly visible leader reporting to company executives, I lead a large, complex risk identification, controls, analysis and decisioning, and reporting portfolio comprised of new business initiation for international expansion and market penetration, country risk profiling and scoring, and coordinated engagement of regional regulatory, third-party risk, geopolitical and reputational risk analysis due to either in-country and/or cross border services (CSRD, PII, PCI, SOC1/2, SOx, etc.). Outcomes include a set of risk profiles that include severity scores, appetites and tolerances related to strategic country positioning, customer settlement, commercial real estate exposure risk, credit default probabilities and revenue at risk that are reported out as monthly and quarterly strategic insights in leadership governance forums and steering committees. My accomplishments include design of risk intake, dispositioning and output processes as well as the consistent use of the Enterprise Risk Register module, which captures the lifecycle of Fiserv risks. With a focus on process automation and business intelligence, I've steered our team toward greater efficiency and actionable insights, contributing substantially to Fiserv's commitment to excellence in risk management.
Listed skills include Program Management, Business Process, Business Process Re Engineering, Management, and 34 others.