Aaron Baxter Email & Phone Number

Detroit, Mi, Us

Detroit, Mi, Us

Troy, Michigan, United States

- Managed facilities needs for a 3 building campus- Coordinated and maintained relationships with all exterior vendors (plumbing, electrical, HVAC, food and beverage, alarm, cleaning, etc)- Led ordering and purchase orders for facilities team by learning and using company software and protocols - Led campus security as lead contact with alarm vendor, and only access software manager (printed, distributed, and deleted badges for campus as needed)- Tracked and managed all facilities issues and preventive maintenance schedules campuswide, ensuring timely completion of all tasks and upkeep of all equipment and machinery- Established and maintained relationship with the Troy Fire Department - Participated in monthly campus safety meetings to help uphold OHSA protocols and 5S of campus- In took and logged all incoming and outgoing deliveries and shipments, ranging in shape and size from UPS, FedEx, DHL, and Amazon parcels, as well as palleted shipments on freight vehicles- Used fork trucks to move pallets, most commonly when loading and unloading freight vehicles, as well as for general movement of materials across campus- Provided 24 hour building support by fielding vendor and staff calls, as well as addressing emergency building issues, during off hours

Okemos, Mi

-Provided facility management across 20+ offices and over 800 employees both virtually and in person -Reduced company expenditure in vendor costs by gathering and evaluating proposals from multiple bidders -Managed company issues and concerns with vendor and building contracts by acting as the liaison for all external partnerships -Maintained company wide inventory of all office, print, and kitchen supplies by ensuring up to date visibility of stock quantities -Provided 24 hour building support by fielding vendor and staff calls, as well as addressing emergency building issues during off hours -Oversaw intake and distribution of all office mail and packages via FedEx software and USPS equipment

Lansing, Michigan Area

-Promoted into role from previous two positions within company-Marketed to and corresponded with obligors and employers regarding electronic payment options, such as automated clearing house (ACH)-Provided daily customer service and tech support for all users of the company website, along with transcribing and documenting all calls and transactions-Used attention to detail to organize and record obligor and employer information in company databases-Ran reports on daily website traffic and functionality for record keeping and quality assurance organization

Lansing, Michigan Area

- Researched and resolved client needs by resetting PINs, voiding payments, reissuing payments, and handling stop pay requests- Sorted incoming mail and distributed to correct departments- Received incoming phone calls and transferred callers to appropriate departments

Lansing, Michigan Area

- Exhibited strong data entry skills via entering high quantities of payment information through consistent use of company software- Executed record-keeping such as payment histories and storage logs

East Lansing, Michigan, United States

- Followed sanitation guidelines regarding food preparation and cleaning procedures- Managed daily performance of ~20 employees per shift through scheduling, training, and resource allocation- Served as a liaison between managers and junior employees, communicating staff needs and policy changes- Oversaw multiple line phone systems and efficiently relayed information to other employees- Processed work logs and paperwork at each shift’s end, keeping track of and promoting quality performance