Aaron Wheaton Email & Phone Number

Houston, Tx, Us

-Proactively engage with customers to address and resolve a wide range of complex technical inquiries, providing expert guidance to optimize their use of Auros products and enhancing customer satisfaction and retention.-Translate customer needs into detailed system requirements and communicate them effectively to software development teams, ensuring client feedback is incorporated into product enhancements and new feature development.-Lead the identification, diagnosis, and resolution of technical issues within customer environments by applying systematic troubleshooting techniques, minimizing system downtime and improving overall customer experience.-Develop comprehensive technical documentation and training materials, including user guides, tutorials, and webinar content, utilized during customer support interactions, training sessions, and on-site visits to enhance user proficiency and adoption of Auros solutions.-Lead cross-functional teams in the implementation of new projects, programs, and solutions, overseeing project planning, execution, and delivery to ensure successful deployment and alignment with customer objectives.-Collaborate with sales and marketing teams to gain a deep understanding of customers' technical and business challenges, providing technical expertise during pre-sales activities, contributing to proposal development, and supporting the creation of tailored solutions that meet client needs.-Manage and coordinate software deployment processes, including configuration and optimization of Oracle Databases, Tomcat Server hosting environments, and AWS cloud deployments, ensuring seamless integration, system scalability, and high availability.-Drive growth and expansion initiatives at customer sites by identifying opportunities for additional services or solution enhancements, developing proposals, and coordinating with internal teams to implement strategies that increase customer value and company revenue.

Freeport, Texas, United States

-Led continuous improvement initiatives aligned with the Plant Specific Technology Plan, acting as project manager and manufacturing representative to optimize processes and support the capital plan, ensuring investments delivered maximum return on capital (ROC).-Identified opportunities to enhance cost position and EBITDA, analyzing operational data to balance the capital plan for sustained profitability.-Facilitated knowledge exchange with technology experts, increasing awareness of improvement opportunities by collaborating with plant resources, Technology Center personnel, Engineering Solutions teams, and external experts.-Collaborated with operations and maintenance teams to define and track key performance indicators (KPIs), identifying technology gaps and driving continuous improvement to enhance efficiency and reliability.-Championed process safety management (PSM) activities, addressing safety concerns related to Cardinal Rules, Safety Instrumented Systems (SIS), Layers of Protection Analysis (LOPA), and reactive chemicals, promoting a culture of safety and compliance.-Led root cause analysis (RCA) investigations for process technology incidents, facilitating corrective actions to enhance safety and operational integrity.-Acted as liaison for the Technology Center, focusing on Most Effective Technology (MET) implementation and LOPA/LPP follow-up, accountable to Technology Improvement Leaders for delivering technological enhancements.

Freeport, Texas

-Monitored operational logs and alarm histories daily to understand plant performance and proactively identify issues, maintaining engagement with daily activities.-Managed KPIs and operational trends using IP.21 and ABB DCS for utilities like Compressed Dry Air (CDA), Nitrogen, Ammonia, Fuel Gas, Steam, and Condensate to ensure optimal performance.-Collaborated with Subject Matter Experts for advanced troubleshooting, diagnosing root causes of asset utilization losses, and implementing corrective measures to improve facility performance.-Applied Most Effective Technology (MET) practices, evaluating existing applications to identify superior solutions and recommending process improvements.-Developed operational procedures and work instructions, including night and weekend plans for operations personnel to ensure consistent best practices.-Networked with internal and external engineers to share knowledge and leverage expertise for plant improvements.-Adhered to the Management of Change (MOC) process, ensuring thorough reviews, risk assessments, and training prior to implementing changes, maintaining safety and compliance.-Responded promptly to plant issues and emergencies, acting as the technical expert during unplanned events and leading the implementation of corrective actions.-Enhanced continuous improvement and financial skills, analyzing margins, maintaining contractual compliance, and implementing strategies to improve profitability.

Houston, Texas

-Engaged in refinery operations, collaborating with teams to manage chemical treatment programs, and monitored applications of demulsifiers, scale inhibitors, and corrosion inhibitors to ensure optimal plant performance.-Analyzed unit procedures and performance data, preparing service reports for clients with findings on flow rates, temperatures, heat duties, fouling factors, and pressures, recommending long-term solutions.-Collaborated with on-site engineers to obtain field samples, conducting lab tests, and adjusting chemical programs to mitigate process upsets and prevent asset degradation, documenting changes in service reports.-Managed inventory analysis and procurement, assessing chemical stock levels, projecting needs, handling purchase orders, invoicing distributors, and performing quality assurance checks with refinery representatives.-Provided weekly reports to refinery management, detailing chemical usage, unit conditions, and technical recommendations to facilitate informed decision-making and optimize operations.

Tampa/St. Petersburg, Florida Area

- Helped prepare 100’s of high school students for ACT and SAT by working on their critical math, science, and reading skills as well as developing their time management abilities and test taking strategies- Tutored elementary, middle, and high school students in all topics ranging from English to math and history, helping with homework, tests, and project preparation- Taught mathematics and science to special needs students at the in-center day school- Received Teacher of The Month award twice based on student score improvement and service satisfaction

Bachelor Of Science - Bs, Computer Science

Bachelor Of Science - Bs, Chemical Engineering

Bachelor Of Science - Bs, Biomedical Sciences, General