Aaron Dunn Email & Phone Number

Chicago, Illinois, Us

Contributed as a project team member delivering custom tailored data solutions for clients. Solutions provided range from data migration to enterprise data warehouse design and implementation.• Created industry standard project documentation and technical artifacts, as well as documents supporting post-project knowledge transfer to clients.• Developed training courses and labs for internal consultant training purposes.• Researched and prepared pricing estimates for client solution proposals.

San Jose, Ca, Us

Analyzed and connected data from customer contacts and complaints to their respective source products with the goal of preventing common issues that trigger complaints and streamlining complaint resolution through automated solutions.• Researched products, customer intents, and contact reasons from multiple sources in a big data environment.

Dallas, Tx, Us

Established enterprise information needs and defined data quality, regulatory, technical, and performance requirements. Designed ETL pipeline architecture, planned and executed ETL processes and test cases, and ensured data quality, loading, and integration. Standardized and automated manual processes and optimized queries for enhanced performance. Documented database design, configuration, changes, and backup and restore procedures. Generated standard and ad hoc reports for clients and internal stakeholders.• Improved productivity 93% by developing and executing targeted extraction processes to capture highly accurate data from multiple sources.• Collected $1.6M in annual revenues through creation and management of invoice tracking system.• Wrote SQL stored procedures to retrieve, merge, and upload data to SFTP server for client retrieval.• Slashed error rate to practically zero by gathering, defining, and transforming data requirements into design architecture and instituting best practices.

Dallas, Tx, Us

Delivered accurate and timely internal, client- and public-facing websites, updates, and new data collection projects. Managed release plans and communications between development, operations, sales, and marketing teams to maintain cohesive strategy and execution. Supported teams through development, testing, and launch. Directed seamless integration of new systems and features and confirmed new software performed as expected.• Revamped web development workflow and introduced reusable components; accelerated release schedule while improving performance and consistency.• Documented project management life cycle, authored manuals, and created checklists from requirements gathering, design, and coding guidelines through testing, issue tracking, and deployment.

Dallas, Tx, Us

Liaised with university, military, veteran, and service organization personnel to administer seamless data collection and validation processes. Articulated and demonstrated value of specialty marketing products.• Identified errors in caller data collection software; troubleshot issues, filed bug reports, and recommended cost-effective solutions.

Drove social media strategy, customer engagement, and branding strategies for retail automotive tech startup. Managed customer discovery, conducted interviews, and analyzed business strategies to identify new market opportunities. Created marketing plans and budgets, developed marketing content and collateral, wrote sales scripts, and mentored business development teams. Cultivated mutually beneficial strategic partnerships.

• Facilitated technology professionals to connect through engaging social and educational events, collaborate and discover career and business opportunities, and conquer their career goals.• Planned and promoted all GeekMeet networking events through GeekMeet.com website and various social media platforms.• Provided on-going community management of GeekMeet branded social media accounts.

Minneapolis/St. Paul, Minnesota, Us

Liaised with stakeholders and senior management to gather requirements. Wrote use cases, functional, and non-functional software requirement specification documents. Created project artifacts and roadmaps; setup communication plans and defined scope, timelines, and deliverables. Interfaced between business, development, and IT teams to assure coordinated progress toward goals. Managed project risks, dependencies, change requests, and stakeholder expectations. Prepared and presented progress reports.• Led design, development, and deployment of automated product management system to replace Excel-based workbook. Created user-friendly interfaces enabling users to easily perform complex tasks.

New York, New York, Us

• Operated a full-service financial planning firm offering a full range of product solutions.• Identified prospective customers and built strong personal relationships allowing for anticipation and discovery of additional and/or upsale opportunities.• Defined and clarified the financial goals of clients.• Educated clients about available options and proper strategies.• Designed and executed financial plan to accomplish clients’ stated goals.• Specialties included estate planning for families of children with Special Needs, financial planning for businesses and business owners, and tax-advantaged accumulation for high income and/or high net worth clients.

St. Louis, Mo, Us

• Successfully passed Series 7, Series 66, and Group 1 licensing exams.• Gathered prospective customers through personal introductions and referrals.• Focused on stocks, municipal bonds, and mutual funds.

Dallas, Tx, Us

Key strategist and visionary for design and development of scalable, maintainable technical solutions aligned with fast-evolving business strategy. Gathered and transformed business requirements into functional and non-functional specifications. Coordinated multiple concurrent application development life cycles at various phases. Interfaced with business, operations, and engineering teams throughout project cycle to ensure alignment with project goals. Provided 24 hour production and application support to accomplish uninterrupted business and software development workflows.• Designed automated billing system for long distance, internet, and IPTV services.• Integrated Bell South systems into AT&T Telegence billing system, one of the largest merger / acquisition initiatives generating $14M in savings annually.

Dallas, Tx, Us

• Responsible for all functions involved in the development of new applications and the production support, application support, functional/technical analysis and maintenance of existing applications.• Interacted directly with clients to gather and define user requirements and meet decision support and data access requirements.• Converted high level application designs and system flows into applications and programs or processing flows that meet corporate development standards, strategies and application portfolio directions.• Leveraged an aptitude for data and system analysis as well as a commanding knowledge of multiple subsystems in order to relate those to system requirements and design.• Coordinated software development project activities through all phases of the Software Development Life Cycle.

Dallas, Tx, Us

• Contributed to both the operations of applications and the development of detailed application designs and system flows.• Utilized familiarity of project coordination tools, processes and standards and applied them effectively.• Communicated and interfaced with production support and quality assurance personnel to quickly resolve and further prevent errors.• Provided 24 hour support for production environments and quantified analysis of production errors.• Enhanced application development, support, and problem-solving skills, including: application processing, data modeling, flowcharting, coding, testing, test plan preparation, testing validations, program debugging, development of job flow/transaction processing, implementation and coordination of program releases, investigation and correction of error conditions or application discrepancies and verification that application processing complies with proper design and development standards.

Bba, Baylor Interdisciplinary Core (Inaugural Class)

Bba, Management Information Systems, Entrepreneurship