Aaron Keeth Email & Phone Number

New York, NY, US

Mosaic makes financing solar, solar plus energy storage systems and other sustainable home improvements accessible and affordable for homeowners by providing a fast and easy way to apply for financing options. Our mission is to empower millions of people to prosper by creating the best way to finance clean energy.We want to help families make their homes.

-Managed team of 20 agents overseeing all client servicing requests nationally-1:1s; feedback + coaching; professional development; hiring -Built and maintained relationships with 25+ insurance carrier partners-Drafted and executed on compliance and quality assurance initiatives-Collaborated with licensing team to appoint and acquire carrier credentials.

-Founded customer success team along with two others -Scaled and managed the team over 2 years-Created, implemented, and owned an improved daily schedule for the team that eliminated repeated context switching and improved team morale-Monitored CSAT, NPS and public-facing feedback (Trustpilot, BBB, Google Reviews) and coordinated responses

Policygenius is a NYC-based tech startup with a mission to help people get the financial protection they need and have them feel good about it. We are changing a massive industry by making insurance shopping faster, friendlier and more transparent for online consumers. Since our launch in 2014, we’ve achieved rapid growth in a notoriously difficult.

-Scheduled and conducted insurance inspections of buildings and businesses in Manhattan -Interfaced with business owners, superintendents and building managers -Managed calendars and appointments to ensure efficient inspection output-Compiled policy binders for clients-Managed a project that maintained a record of policy information for all insurance.

-Assisted with coordinating events including conferences, talks, and tournaments. -Ensured things like the Game Center Showcase (~400 attendees) ran successfully -Identified and fixed technical problems with over 20 consoles and various PC/Mac Systems -Game troubleshooting; Oculus Rift maintenance; TV-Console communication -Communicated with players to.