Complete annual due diligence and ongoing monitoring of partnershipMonitor and accrue for expense related to each managed partner's marketing budgetStrategize with internal SMEs on new acquisition and customer management marketing campaignsCoordinate with cross-functional teams to identify process gaps and develop solutions, resulting in minimal campaign issues, increase campaign profitability, and improved partner satisfaction.

Provide oversight and monitoring activities on the sale of our Partner credit cardsMonitor other partner activities that are BU related or compliance directed, through complaints, email surveys, website monitoring, and training completionCreated a new email survey that allowed the process to come in-house and save the bank 300k annually.Report monthly to Senior Management on Issues Resolution, POS trends, and training updatesReport directly to Account Executive and Partner Administrators on identified KPI outliersManage Partnership division EVM program to ensure all DDQ assessments are completed on time.

Still learning my new role, but I will work with new commercial card clients to get the set up and started with their new First National Bank corporate cards.Also, I will be working with our area's BUCO, assisting him with any governance items that need worked.

Assist the branch manager with recurring or ad hoc tasks as neededAlso spent time as Teller and Personal Banker during this timeBuild, manage, and develop a branch team comprised of 12 personnel, provide coaching and mentorship, conduct performance evaluations, and establish inclusive work cultures