Aaron Knoll Email & Phone Number

Denver, Co, Us

Denver, Co, Us

Consultant, responsible for working with, and enabling clients in design process from discovery through high-fidelity interaction design. Then working with engineering and product to see those visions brought to life. Specific responsibilities included: Designed a B2B marketplace for an early stage startup specializing in goods with highly precise, scientific data entry requirements; conducted and formulated research plans for contextual field studies and user interviews on behalf of client; enabled client through establishment of DesignOps programs, specifically helping create an efficient engineering and design workflow. Favorite success: Designing a new product from scratch and seeing it launch to real users in just four months.

Conduct research into how people talk about gin (the spirit) and synthesize the data into an annual report for distillers focusing on possible gaps in the market.Authored several books on gin, including The Art and Craft of the Artisan Revival, which was translated into 7 languages and has sold 70K copies. Consultant for distillers and other industry professionals. Available for flavor and sensory evaluations.

Denver, Co, Us

Denver, Co, Us

Scoped and developed strategies to understand and design for the thresholds for trust and confidence in users for a B2B workflow product based heavily on AI and machine learning.Specific responsibilities included: Led the design team in finding creative design solutions that blended design patterns with disruptive, new technologies; created and executed design research plans (qualitative interviews, contextual studies, diary studies, landscape analysis); and started and maintained a database of research results.Favorite Success: Reduced the time for a user to process a single document from 30 minutes to under 10 (65% reduction).The tool we designed reduced the time for a user to process a single document from 30 minutes to under 10 (65% reduction). Further, the tool we designed emphasized building trust in our model's outputs. While we could have achieved even further reductions in time, we balanced it with the goal of helping users establish their own benchmarks for trust. As trust in the model increased, document review time declined.BlueSuit was acquired by Berkadia in 2023

Denver, Colorado, Us

Led the design and validation of end-to-end user flows for a CRM product in the commercial real estate space. Specific responsibilities included: Founded a research and usability testing program that worked within the agile sprint process; established metrics for user success partnering with engineering and product; configured and launched behavioral data tools with a partner team; and took the full product design to completion from a bare-bones draft state.Favorite Success: Sped up the internal time from idea-to-built by streamlining design strategy and making it work within the agile process(Apto was acquired by Buildout in January 2022. )

Gb

I created and executed design strategies for clients to achieve their individual goals. Specific work included: Developed research plans to understand use of data by call-center agents while on calls; Implemented remote user-behavior testing using Google Tag manager for in-field explosives work; Designed a GDPR-compliant consent and member data management systems; Strategized plans for usability and research testing for blockchain startups running on a lean budget; and implemented lean UX research strategies for a beta group of over 300+ users for a telecom start-up. Favorite success: Designed and tested interactive charts for mining professionals to see performance of explosives in the field.

New York, Ny, Us

Built the design department from the ground up and established a program of goal-directed-design and Lean UX practice. Specific responsibilities included: Built partnerships with other departments to institute design culture; built the design team, hired and mentored junior designers and researchers; led research and product design for internal compliance systems; and worked with stakeholders to identify and realize business goals.Favorite Success: Designed a mobile application which increased year-over-year completion rate by over 25%; with nearly 100% increase on mobile devices.

New York, Ny, Us

Us

For the 2010 season, I developed and coordinated Harvest Astoria CSA low-income program. Despite the fact that the CSA had set aside enough money for several people to have fully subsidized shares, enrollment was low. There were two barriers that I observed: firstly, the CSA's vegetables didn't necessarily align with the cooking habits of some of the immigrant communities in the neighborhood. Secondly, there was a stigma to applying to join the program. People who qualified for the income threshold for subsidized shares for often reluctant about sharing the information required to enroll in the program.During the 2010 enrollment season, I worked to to make the process as personable as possible and reduce the amount of times an enrollee would have to share their income data with their neighbors. Additionally, I conducted a research project to better understand if there were opportunities or other models which could be effective in meeting the states goals. I spoke with other CSAs in the community and New York City in general, and shared my findings and recommendations through my Masters Thesis on Community Supported Agriculture as a Model for Food Justice in Diverse Communities.

Buffalo, Ny, Us

Masters, City And Regional Planning

Bachelor Of Science - Bs, Environmental Design