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Dynamic technology leader with deep expertise in Cloud solutions, integrations, and data-driven strategies, specializing in Retail, Manufacturing, Distribution, and Logistics. Known for building high-performing teams and delivering customer-centric outcomes through technical sales and presales excellence. Proven track record in optimizing user experiences, reducing sales cycles, and increasing average contract values. Over 20 years of experience in aligning technology with business goals, driving growth, and empowering teams to deliver exceptional customer experiences. Adept at fostering collaborative partnerships and leveraging cloud technologies to support business objectives and customer satisfaction.Skills: Technical Sales and Presales Expertise: Specialized in Cloud solutions, integrations, and data-driven strategies. Led teams supporting $50M+ in ASV, driving customer-centric outcomes in Retail, Manufacturing, Distribution, and Logistics. Achieved reduced sales cycles, increased AOV, and optimized customer experiences.Leadership in Customer Experience: Driving customer-centric strategies and optimizing engagement to deliver seamless, impactful buying experiences that exceed expectations.Aligning Product Value with Customer Goals: Translating deep product knowledge into outcomes that align with customer business objectives, driving measurable success.Value Delivery and Problem-Solving: Committed to creative problem-solving and delivering exceptional value through consistent, execution-focused approaches.Collaborative Partnership: Building strong, trust-based relationships with customers and stakeholders to foster collaboration and achieve shared success.Favorite Professional Development Books: Start with Why by Simon Sinek - https://simonsinek.com/books/start-with-why/Multipliers by Liz Wiseman - https://thewisemangroup.com/books/multipliers/ The Culture Code by Daniel Coyle- https://danielcoyle.com/the-culture-code/Drive by Daniel H. Pink- https://www.danpink.com/books/drive/
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Solutions ArchitectCleoWestlake Village, Ca, Us -
New Frontier Expansion OfficerRocket Web Apr 2024 - PresentFishers, Indiana, UsRocket Web is a creative engineering team made up of individuals with different backgrounds, unique experiences and with the single goal of building great products and websites for businesses large and small. -
Vice President Of TechnologyApc Postal Logistics Sep 2023 - Jan 2024East Rutherford, Nj, UsProvided visionary leadership and clear direction to mission-critical technology teams, driving innovation and excellence in customer experience.Unified and structured a highly functional tech team, creating a formal Technology department to foster collaboration and efficiency.Identified and targeted key areas for improvement, developing strategies to optimize data architecture and internal applications, ensuring scalability and continuity.Led the development of strategies to enhance and scale all customer-facing systems, focusing on elevating the digital experience and boosting user satisfaction. -
Manager, Cloud Solutions Architecture - Digital ExperienceAdobe Sep 2018 - Feb 2023San Jose, Ca, UsCultivated a supportive team culture centered on valuing customer experience as a guiding principle, leading to improved outcomes for merchants and their end users.Led a team of high-performing Cloud Sales Consultants, supporting over $50M in annual revenue, with a focus on driving better customer outcomes.Achieved a 50% average win rate, doubled average order value (AOV), and reduced the sales cycle by 25%, ultimately benefiting both merchants and their customers.Consistently exceeded 120% of quota every quarter for more than six years by aligning sales strategies with customer-centric goals.Collaborated with product and support departments to enhance product offerings, driving customer growth and delivering superior experiences for end users. -
Senior Cloud Solutions Architect (Presales Consulting)Adobe Commerce May 2016 - Sep 2018San Jose, California, UsInfluenced $100M+ in ASV with a 50%-win rate, significantly contributing to growth in the e-commerce sector.Led discovery, solutioning, and pricing processes for over 1,000 opportunities, ensuring each solution was precisely aligned with customer experience goals and business objectives.Leveraged deep expertise in Cloud technologies, including AWS, Azure, GCP, SaaS, PaaS, IaaS, CDN, and Observability, to enhance and elevate digital shopping experiences.Supported diverse sectors such as Retail, CPG, Manufacturing, Media & Entertainment, and Healthcare, with a dedicated focus on delivering superior customer and end-user experiences, optimizing the impact across industries. -
Vice President Of Direct SalesZerolag Hosting Jul 2012 - May 2016Beverly Hills, Ca, UsIncreased sales by 300% in under four years, demonstrating a strong focus on scaling revenue through targeted strategies.Reduced sales cycle time by 50% and increased average ASV by 25%, optimizing the efficiency and effectiveness of the sales process.Led the creation of the sales pipeline, managed forecasting, and oversaw funnel management to ensure consistent and predictable growth.Provided coaching to both teams and individuals, fostering a high-performance sales culture that aligned with business objectives.Collaborated closely with cross-functional teams to align sales strategies with customer experience goals, ensuring a seamless integration of solutions that elevated the end-user experience. -
Director Of Sales And Digital SolutionsCiplex Jan 2011 - Jul 2012Led Sales and Digital Strategy for strategic opportunities, ensuring that every sales effort was closely aligned with enhancing the e-commerce customer experience.Managed the day-to-day operations of the Sales Department and WordPress platform strategy services, focusing on driving growth through innovative solutions.Oversaw sales team quotas, forecasting, and pipeline management, optimizing the sales funnel to support the company's objectives.Developed and implemented new sales procedures and a sophisticated quoting system, collaborating with design and development teams to ensure seamless integration with customer-facing systems.Promoted a culture of creative problem-solving, open communication, and transparency, fostering an environment where innovation thrives.Enhanced prospect qualification tools and crafted proposal and presentation templates that reinforced the company's mission to elevate the digital shopping experience and drive sustainable consumer behavior.
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National Account ExecutiveAdvertise.Com Nov 2009 - Jan 2011Sherman Oaks, Ca, UsMultiple top producer awards including April through August 2010, and Oct through December 2010.Develop new accounts through cold call prospecting, business development and client visits.Identified, spoke with, and met key decision makers at client and partner organizations.Developed strategic alliances with ad agencies as well as web development, print marketing and online marketing agencies to create an effective referral network for the acquisition of new prospects.Evaluated client objectives and created strategy recommendations based on client objectives. -
Senior Account ExecutiveTridian, Inc. 2005 - 2009Built strategic partnerships to expand a referral network, driving new account acquisition.Qualified inbound sales leads, identifying opportunities that aligned with our capabilities.Developed pricing strategies and detailed proposals for web development and marketing projects focused on customer experience.Streamlined pre-sales processes, optimizing resources and ensuring solution accuracy.Contributed to online marketing strategies for new and existing clients, enhancing digital engagement and driving conversion.
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Account ExecutiveTrustcommerce 2001 - 2004Santa Ana, Ca, UsCold calling prospecting, business development and client relationship management. Met or exceeded quota every quarter in 2002, 2003, 2004.Worked across markets: Retail, Media/Entertainment, Commercial, Manufacturing, , Education, Gov, Religious.Multiple Top-Producer awards.Established and maintained strategic alliances with merchant banks and web development agencies to acquire new accounts. -
Sales EngineerReal Time Consultants 2000 - May 2001Bristol, England, GbDeveloped solutions strategy for network infrastructure, servers, VPN, VOIP, backup and DR Solutions.Managed new projects through the deployment process, on-site and off-site.Technical liaison for the Sales Department, managing all communication between Sales and Engineering. Presented solution details in proposal presentations for individuals and groups. -
Technical Consultant To Trading Floor Support - 1 Year ContractNyse 1999 - 2000New York, Ny, UsCollaborated with Hewlett Packard and PixelVision to develop a new terminal design for the NYSE trading floor.Performed quality control review for all new equipment being integrated to the NYSE trading floor.Responsible for configuration, management and maintenance of production trading terminals.Engaged in diagnostics and repairs on Hewlett Packard / PixelVision trading terminals.
Aaron Koch Skills
Aaron Koch Education Details
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Syracuse UniversityEnglish And Textual Studies
Frequently Asked Questions about Aaron Koch
What company does Aaron Koch work for?
Aaron Koch works for Cleo
What is Aaron Koch's role at the current company?
Aaron Koch's current role is Solutions Architect.
What is Aaron Koch's email address?
Aaron Koch's email address is aa****@****nto.com
What is Aaron Koch's direct phone number?
Aaron Koch's direct phone number is +132382*****
What schools did Aaron Koch attend?
Aaron Koch attended Syracuse University.
What skills is Aaron Koch known for?
Aaron Koch has skills like E Commerce, Online Marketing, Online Advertising, Digital Strategy, Marketing, Sem, Business Development, Social Media Marketing, Lead Generation, Strategic Partnerships, Wordpress, Web Development.
Who are Aaron Koch's colleagues?
Aaron Koch's colleagues are Karen Diamond, Muhammad Sholeh, S. Pravin, Anna Brandel, Manjunath Dm, Adam Hampford, Papé Papé Et Mamé.
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