-Developed and executed the strategic IT plan for the District Attorney's Office, including managing the implementation of new hardware and software systems, overseeing network security and data backups, and ensuring compliance with regulatory requirements.-Oversaw the day-to-day operations of the IT department, including managing a team of IT professionals, prioritizing tasks, and assigning projects to ensure timely completion of tasks.-Managed the District Attorney's Office's helpdesk support function, providing high-quality technical support to staff and resolving technical issues in a timely and efficient manner.-Evaluated emerging technologies and industry trends to identify opportunities for improving the District Attorney's Office's technology infrastructure, recommending new solutions and enhancements to optimize efficiency and effectiveness.-Collaborated with other departments within the District Attorney's Office and external stakeholders, including law enforcement agencies, courts, and vendors, to ensure effective communication and coordination of technology-related initiatives and projects.

-Direct a team of 6 specialists to support 800 PCs, 225 servers, 230 applications, and 37 databases for the city and county of Broomfield. -Coordinated multiple governmental technology-related projects directed towards municipal and organization objectives.-Provide strategic planning, compile departmental resources, and delegate tasks to assigned staff members to strive for ongoing innovation and organizational excellence. -Execute a comprehensive engagement and communications strategy that proactively maintains high customer satisfaction.-Review operational processes to determine gaps and inefficiencies; provide suggestions to leadership on improving/designing standard operational processes to increase operational reliability.-Drive continuous improvements with the use of and implementation of data analysis, project management, and any additional activities deemed necessary.-Manage risks to implementation and agree on appropriate actions to mitigate/control ensuring strong governance is fully embedded with goals of urgent resolution and escalating promptly.

-General Manager for a newly built 95-room Fairfield by Marriott that is tasked with operational management, sales initiatives, and all hiring and training processes. Provided leadership, strategic planning, and administration in all aspects of hotel operations.-Responsible for 95 rooms and day-to-day staff management, purchasing, contract negotiations with vendors, forecasting and yearly business plan, P&L, and budget.-Increased Room revenues by 30% over the previous year through the development of new strategies and effective management of programs.-Organized and developed a team of 25 employees to achieve hospitality objectives, reducing turnover to 12%.-Exceeded the Gross Operating Profit budget for 2018 during the hotel’s first year of operations of the hotel and achieved a flow-through of 106%. -Selected as a General Manager Mentor to onboard new general managers for Aimbridge Hospitality properties.

-Opening General Manager for a new build Gen 6 100-room Courtyard that was tasked with initial case goods delivery and installation, contractor management, and the opening hiring and training process.-Oversaw all aspects of day-to-day operations of the hotel including sales and marketing, guest relations as well as employee relations.-Set an annual operational budget, room revenue budget as well as sales and marketing budgets.-Exceeded the room revenue budget of the first four months of 2018 by $212,000 or 22% over budgeted revenue.-Conducted weekly staff meetings with all departments to ensure proper communication to staff.

-Facilitate revenue management for a portfolio of 5 properties through regular forecasting, revenue generation calls, and the implementation of a company-wide forecast tool through coding and data analysis-Maintain strong relations between owners and management by effecting details P&L critiquing, drafting weekly ownership reports, and pursuing capital project goals for both asset preservation and strong return on investment.

-Oversees all operations at a 90-room Courtyard located near Bush Intercontinental Airport.-Develops overall sales strategies that drive RevPAR, ADR, and occupancy.

-Manages all critical personnel at a 90-room select service property, including the Front Desk, Restaurant, Housekeeping, Engineering, Housekeeping, and Laundry.-Responsible for the interviewing, hiring, training, and counseling of all hotel personnel.-Responds to all customer service inquiries and complaints via face to face contact, email, and telephone calls-Regularly inspects and inventories the property to ensure all preventative maintenance is performed and that the hotel is operating within budget-Performs a wide array of accounting tasks including state and local tax balancing, credit card processing, and P&L critiques-Processes payroll for over 30 employees through Infotronics

-Investigated official reports of the abuse and/or neglect of children for the State of Texas-Collaborated within a Multi-Disciplinary Team to solve complex investigations by partnering with the Fort Worth Police Department - Crimes Against Children Unit and the Alliance for Children-Operated within a 24-hour response window to new abuse/neglect referrals comprising the most critical scenarios-Assisted clients in attaining social resources including medical consultation, financial services, and appropriate rehabilitation

-Created, organized, produced, and directed a variety of cross-country events and international projects including a BBC children's program featuring auto rickshaws to promote Indian Culture and environmental awareness-Developed event budgets of over $200,000 distributed between marketing, accommodations, event insurance, transportation and required medical personnel-Supervised office and event operations staff of sixteen including scheduling, recruitment and selection, and performance review-Marketed events through broad internet exposure, networking, and media promotions-Partnered with Round Table India, sponsors, government agencies and corporate affiliates to produce mutually beneficial business relationships to build company profits and charity funds

-Provided information technology support for a customer base including medical, accounting, non-profit, manufacturing and government organizations such as the Economic Development Corporation of Colorado Springs and Better Business Bureau of Southern Colorado-Created and administered hardwire and wireless networks by stripping wires, drilling, configuring routers, installing switches and testing lines for tonality -Built and maintained Windows and Linux based servers and workstations-Installed and monitored Windows Server 2003/2008 and XP server environments

-Managed Front Office staff including Concierge, PBX, Bell Stand, Gift Shop, Night Audit and Room Service personnel at 300 room full-service property-Monitored quality assurance of technical, customer service skills and safety training to ensure corporate policy and government regulation compliance-Instrumental in being awarded Crestline Hotels "Hotel of the Year Award" for 2006 through increased Marriott Guest Satisfaction Survey and Associate Opinion Survey scores-Elevated department score to 95% for the annual Association Opinion Survey by implementing "Ten for Ten" program to recognize and reward employee excellence in customer service

-Sold web services to global customers, followed up leads from advertising, direct marketing sources, and internet inquiries -Built relationships with direct clients and managed over 100 web affiliates on a daily basis, increased affiliate database by 25 percent-Designed route and created web content for introduction of initial Indian rickshaw challenge-Partnered with CEMS India staff to develop promotional materials, increase internet exposure and prepare media presentations to market unique global cultural events

-Supervised front line staff of twenty, developed work schedules, maintained time and attendance records, informed and enforced corporate policies and procedures through daily briefings -Proactively resolved guest and hotel situations to ensure guest expectations were exceeded-Interviewed and hired Front Office staff, trained personnel to perform at Mobil five-star and AAA five-diamond service standards -Awarded 'Employee of the Month' for January 2005 based on excellence in internal and external guest service