Aaron Shaffer Email and Phone Number
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Aaron Shaffer is a Global Director, Marketing Applied Sciences at General Motors. He possess expertise in web analytics, analytics, google analytics, strategy, e commerce and 44 more skills. Colleagues describe him as "I had the pleasure of working with Aaron at Nike on the Global Site Conversion Team. Aaron approaches challenge with grace, positivity and insight. He can develop visions and gain collective support across an organization, with an ability to communicate digital into consumable terms of business, revenue, and brand. He was able to manage one of the most task intensive areas within Nike Digital with great success. Aaron is an organized individual with great strategic prowess. I would not hesitate to work with him again in the future.", "Aaron is a remarkably adaptive person to work with. When I met Aaron, he was involved with managing various new programs and workflows within eBusiness at 21st Century/Farmers. It's safe to say he has both a broad and deep understanding of countless aspects of ecommerce at a large scale. When the former digital analytics manager moved on, Aaron took on the role of learning how each of the systems worked and managing their expansion and improved use. He quickly assumed responsibility for this area and built bridges between eBusiness, senior leadership, and IT. He was able to apply the data to solve questions from several departments not typically associated with eBusiness. Aaron has a particularly keen eye for new ways to optimize an eBusiness program. He is a leader who is technical enough to dig in to an opportunity, articulate enough to explain his findings to those who can help, and respected enough to recruit support across departments and their senior leadership.", and "Aaron is more passionate about web analytics, site optimization and testing than anyone I've ever known. While Aaron managed web analytics at 21st Century Insurance, I had the pleasure of seeing first-hand Aaron's relentless dedication to driving optimization through hypothesis-led problem-solving and conversion opportunity. As we pivoted to become a data-led, customer centric organization, Aaron quickly developed key relationships internally and externally, and made it his mission to become an expert in a rapidly evolving and exceptionally technical discipline. Aaron not only became a critical go-to resource within the company, he became well known in the broader web analytics and optimization field. Aaron's work and dedication provided an incredibly solid web analytics foundation for 21st Century and the Farmers Insurance enterprise. He truly is an "A-Team" player."
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Global Director, Marketing Applied SciencesGeneral MotorsSeattle, Wa, Us -
Executive Director, Analytics InnovationGeneral Motors Dec 2022 - PresentDetroit, Michigan, UsLeads team of data scientists, data engineers, visualization specialists and productowners, focused on delivery work for GM’s Digital Customer Services and Software (DSX),Energy and EV, Strategy and Innovation and Global Partnerships teams, with capability areasof self service, experimentation, measurement, and AI / ML products. -
Global Vice President, Applied Analytics And Decision IntelligenceVf Corporation Apr 2021 - Nov 2022Denver, Co, Us• Led new global function for VF and brands (Vans, The North Face, Timberland, Supreme,Dickies, etc.), creating a capability of data scientists, data engineers and data managementprofessionals focused on deep insights at consumer level. Drove push to DTC with emphasison lifecycle, retention, CLV and optimization via personalization and experimentation.• Deployed innovative data products to enable faster decisions for business / brands,including near real time e-comm merch / content decisions and marketplace pricing engine.• Led eComm regional diagnostic, identifying and optimizing $MM in annualized revenueopportunities for four key global brands, with a focus on advertising efficiency, consumerfriction in experience, and pricing optimization. -
Vice President, Enterprise Analytics & Insights - Analytics Strategy & Knowledge ManagementStarbucks Apr 2020 - Apr 2021Seattle, Wa, Us• Tasked to stand up new function to drive analytics into more strategic opportunities forinnovation, including Ops Planning and Strat Plan (1-3 year visioning), with keen focus onconsumer centricity frameworks for a traditional product-led design org.• Created Data Literacy practice, reaching thousands of employees, including recurring forumswith Director+ associates. Introduced Knowledge Management portal to ease data fluency.• Established International Analytics CoE for key markets (China, Japan, S. Korea, UK), withglobal support and use cases (pricing, market planning, app / payment, etc.), elevating bestpractices on data science, analytics, and research. -
Vice President, Enterprise Analytics & Insights - Advanced Analytics & Decision SciencesStarbucks Nov 2018 - Apr 2020Seattle, Wa, Us• Built data-driven ‘decisioning’ culture across the entire enterprise (Marketing, Digital, Peopleand Market Planning) via data democratization, advanced analytics and research, elevationof experimentation, and deployment of AI and ML-driven capabilities and products. Our team powered analytics, data science, and market insights to serve as the connective tissue and decision engine for goal oriented, revenue driving outcomes.• Pioneered success on Starbucks’ Deepbrew AI Recommendation engine (has served 15Brecommendations to date) via clickstream data creation, model backtesting, andrecommendation and personalization measurement.• Leveraged customer identity and personalized marketing to uplevel marketing effectiveness,insourcing measurement, vastly improving known consumers, improving suppression, anddriving additional $MMM net incremental revenue. Reset broad MMM/attributionframework to stakeholder satisfaction and drove substantially improved acquisition ROAS.• Championed adoption of customer segmentation and customer lifetime value (LTV)solutions to aid in marketing/digital strategy, product strategy, and measurement.• Matured new insights capability that improved market holding capacity, promotedapplication of AI on design and location feasibility, enhanced strategy with IoT andpredictive maintenance. -
Director, Applied AnalyticsStarbucks Sep 2017 - Oct 2018Seattle, Wa, Us• Led a team of embedded analytics and data science experts that partnered with the comprehensive Customer Marketing teams (Acquisition, Lifecycle, Loyalty and Personalization, Media, Social, Ordering and Customization, Partnership Marketing, Finance, Digital Products). • We co-created strategy, measured efficacy, and crafted recommendations and optimization opportunities, ensuring that analytics were scalable, democratized and ultimately impactful in honing and defining the 360 view of a customer across physical and digital touchpoints. -
Director, Digital Analytics & OptimizationStarbucks Feb 2016 - Sep 2017Seattle, Wa, Us• Built deep, comprehensive analytical view of consumer engagement with digital products,established industry leading benchmarks on establishing MAU, mobile app payments, andmobile order ahead.• Migrated data science and analytics team to the cloud to enable increased speed, depth,and accuracy of our insights, and democratizing key data products and dashboards.• Cultivated and built experimental design / testing Center of Excellence for digitalexperiences, focusing on knowledge insights and optimization both for key revenue metricsand defining how these experiments impacted different, crucial customer segments. -
Global Director, Measurement ScienceNike Nov 2014 - Feb 2016Beaverton, Or, Us• Broadened digital strategies (.com; Nike+, NYC, NRC, SNKRS) and experimentation fromrevenue to engagement, providing a strong focus on acquisition and reduced churn.• Expanded remit to global focus, and included audience selection and targeting, includingdigital media, social, email and app content.• Developed natural language processing tool for key sentiment and feedback topics. -
Senior Manager, Global Digital Analytics And TestingNike Feb 2013 - Oct 2014Beaverton, Or, Us• Created and managed Nike.com site performance analysis and strategy for NIKE DigitalCommerce, as e-commerce grew from a $400M to $1B+ business.• Changed business aperture by developing an ecosystem of KPIs to measure consumerexperience struggles; then optimized via experimentation, driving measurable increases inacquisition, retention, and monetization KPIs. -
Manager, Digital Analytics And TestingFarmers Insurance May 2012 - Jan 2013Woodland Hills, Ca, UsIn this role at 21st Century Insurance / Farmers Insurance (Zurich Insurance Company), I built and managed the analytics team, enhanced website performance and availability, and focused on media, social, and search efficacy. As a team, we became best in class/top rated for 2012 auto insurance Dynatrace study of website reliability and responsiveness. I also stood up the A/B testing platform and ran the first website experiments. -
Practice Lead - Digital Analytics And TestingFarmers Insurance Jun 2010 - Apr 2012Woodland Hills, Ca, UsAs e-business lead for 21st Century Insurance / Farmers Insurance (Zurich Insurance Company), I was responsible for web and app analytics, digital marketing, and A/B testing. -
Project Leader, Digital MarketingAig Jan 2008 - Jun 2010New York, Ny, UsIn this role at Glatfelter Insurance Group (now an AIG company), I was responsible for digital analytics, media and social content, and marketing project management. -
Marketing CoordinatorAig Feb 2003 - Dec 2007New York, Ny, UsIn this position at Glatfelter Insurance Group (now an AIG company), I coordinated digital and offline marketing efforts, implemented digital analytics, and managed an internal CRM tool build out. Completed MBA studies concurrently.
Aaron Shaffer Skills
Aaron Shaffer Education Details
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Eastern UniversityBusiness Administration
Frequently Asked Questions about Aaron Shaffer
What company does Aaron Shaffer work for?
Aaron Shaffer works for General Motors
What is Aaron Shaffer's role at the current company?
Aaron Shaffer's current role is Global Director, Marketing Applied Sciences.
What is Aaron Shaffer's email address?
Aaron Shaffer's email address is aa****@****vfc.com
What is Aaron Shaffer's direct phone number?
Aaron Shaffer's direct phone number is +121577*****
What schools did Aaron Shaffer attend?
Aaron Shaffer attended Eastern University.
What are some of Aaron Shaffer's interests?
Aaron Shaffer has interest in Management, Children, Social Media, Marketing, Social Networking, Web Analytics, Technology, Volunteerism, See Less, Reading.
What skills is Aaron Shaffer known for?
Aaron Shaffer has skills like Web Analytics, Analytics, Google Analytics, Strategy, E Commerce, Email Marketing, Social Media Marketing, Seo, Online Marketing, Leadership, Management, Marketing Strategy.
Who are Aaron Shaffer's colleagues?
Aaron Shaffer's colleagues are Caíque Fernandes, Paul Ellingson, Heeral Narkhede, Jack Sneddon, Sowavy Nae, Youssef Horch, Fernando Niño.
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