As a project manager with a specialization in retail implementation, I have a proven track record of successfully overseeing complex projects from conception to completion. With a keen eye for detail and a talent for effective communication, I am skilled in collaborating with diverse teams to deliver high-quality results within budget and on time.Throughout my career, I have developed expertise in design reviews, budgeting, material take-offs, ordering, and seeking quotes. I am well-versed in coordinating the work of multiple trades, and I have a deep understanding of the importance of collaboration with store operations to ensure that retail spaces are designed to meet their unique needs.With my excellent project management skills and my passion for delivering exceptional results, I am dedicated to driving success across 3 brands in our organization. Whether working on a small-scale renovation or a large-scale new store build, I am committed to ensuring that each project is completed with the utmost professionalism and attention to detail.

As a seasoned retail store manager with over 15 years of experience in the industry, I have developed a deep understanding of what it takes to drive success in a dynamic and fast-paced retail environment. With a proven track record of leading teams, I am passionate about delivering exceptional customer service and driving sales growth.Throughout my career, I have honed my skills in team management, employee development, and operational excellence. I have a talent for building high-performing teams and fostering a positive work culture that promotes collaboration and teamwork. With a hands-on approach to leadership, I am dedicated to ensuring that all team members have the training, support, and resources they need to succeed.In addition to my skills in team management, I am well-versed in all aspects of retail operations. From inventory management to visual merchandising, I have a deep understanding of what it takes to run a successful retail store. With a keen eye for detail and a passion for creating exceptional customer experiences, I am dedicated to ensuring that every aspect of the store is optimized for success.

During my tenure as a sales consultant in real estate, I obtained my real estate agent's representative license and honed my expertise in customer service. Delivering exceptional customer service was a critical component of this role, requiring constant communication with clients and consistently going above and beyond to meet their needs. The skills I developed in sales and customer service are highly transferable and have proven to be valuable assets in my career.

In this role, I was responsible for Multiple sub departments and team members. I conducted counselling sessions and performance reviews to provide constructive feedback to employees and facilitate their professional growth and development. Additionally, I mentored trainee managers to help them develop their leadership and management skills. Other responsibilities included coordinating with sales representatives and managed stock deliveries to maintain adequate inventory levels and ensure timely product replenishment. Furthermore, maintaining high standards for staff and store presentation, including shelf price auditing and conducting regular stocktakes to monitor inventory accuracy.I analysed financial data and took necessary actions to improve store performance and profitability. Through effective communication, new staff training, and providing a clean and safe working environment, I built strong employee and management relationships.Professional's achievements included achieving the lowest possible business risk review audit result at Target Somerville in 2010, winning the Disney Cars Presentation Challenge in 2009 for the best display in the Victoria and Tasmania region, and delivering lower than budgeted shrinkage results for 2009, 2010, and 2011 stocktakes. I also received high scores for external safety audits in 2011 (Somerville) and 2012 (Southland), highlighting their commitment to maintaining a safe and healthy work environment.

Qualifications Gained:Certificate II Retail Operations