Senior Manager - Digital Workplace
CurrentReporting to the CTO and SVP of Technology, I provide strategic leadership for a team dedicated to optimizing the digital workplace experience at BCI. My role involves close collaboration with cross-functional teams to identify pain points and develop innovative solutions that enhance communication, collaboration, and overall business outcomes.As a leader in digital transformation, I drive cultural change by promoting a culture of innovation and continuous improvement. I spearhead the implementation of cutting-edge tools, including AI and Microsoft Copilot, to streamline operations and boost productivity.On the technology front, I manage the selection, implementation, and ongoing support of digital tools within the Microsoft 365 suite and hybrid meeting room audio/visual environments. Notably, I led the transition of our entire phone system to Microsoft Teams calling and upgraded meeting room technology across the company, ensuring seamless and efficient communication.