• Managed a team of 12 delivery technicians and 3 warehouse employees.• Maintained detailed records of stock levels, orders, and deliveries for a large warehouse (20,000 sq ft).• Advanced knowledge of SeriousERP platform is specifically designed for DME inventory & warehouse management,• Ensured timely delivery technician routing of routine, timed, and stat orders.• Coordinated monthly technician on-call scheduling and training.• Trained technicians in company policy/procedures, medical equipment setup, and customer service in family/nurse/phone interactions.

• Client Relationship Management Focused• Creative Lead Generation• Facilitate On-Site Client Training• Experience working with Health Care Facilities and Medical Device Suppliers• Strong Customer Satisfaction and Retention

• Handle after hour orders and deliveries from nurses.• Troubleshoot equipment issues to resolution.• Build brand loyalty with interactions with customers.• Delivery, installation, and instruction on equipment.• Drive predetermined route to delivery requested equipment.

Leads classroom and provides instructions to attain goals prepared by classroom teachers. Provides a classroom environment which promotes active learning. Always bring a positive attitude towards children and parents. Adheres to all Board of Education policies and procedures.• Reinforce skills such as independence, problem-solving, and goal setting.• Actively use teaching methods: lecture, demonstration, discussion, hands-on, hands-off, and collaboration.• Ensure students' best performance in academic and social endeavors.

Leads classroom and provides instructions to attain goals prepared by classroom teachers. Provides a classroom environment which promotes active learning. Always bring a positive attitude towards children and parents. Adheres to all Board of Education policies and procedures.• Reinforce skills such as independence, problem solving, and goal setting.• Actively use teaching methods: lecture, demonstration, discussion, hands on, hands off, and collaboration.• Ensure students'​ best performance in academic and social endeavors.Field Experience:Long Term Physical Education Teacher Bennie & Lindemann ElementaryAssignment to complete 2015-2016 school year for classes from early 5's up to 5th grade.Responsibilities included planning, developing and presenting organized learning opportunities for students in accordance with approved curriculum and Common Core Standards at the assigned grade level. Position required to prepare lesson plans, maintain a welcoming, safe and attractive classroom environment, and establish high standards of student behavior.

• Perform fueling and deicing of all types of aircrafts• Direct aircraft to proper parking area, check tire pressure and perform lavatory service • Tow aircraft to secure tie-down area or hangars, pull the aircraft out of hangars for departure• Ability to drive heavy equipment such as fuel trucks, snow plow and other equipment as needed• Ability to lift 45+ lbs.• Greet crew/passengers and assist as needed• Perform grounds keeping, and janitorial maintenance duties • Basic computer skills with the ability to easily grasp the functionality and concepts of software for paperwork & computer transactions• Willing to work varied hours, including weekends, holidays and overtime as needed in all weather environments• Assist with daily fuel farm inspections including performing preloading and quality control inspections• Perform daily and monthly fuel truck safety inspections. Ensure vehicles are in safe operating order and running properly• Insure compliance with all FAA, Federal, State, local and Avflight safety policies and procedures• Perform other duties as assigned

Leads classroom and provides instructions to attain goals prepared by classroom teacher. Provides classroom environment which promotes active learning. Always bring a positive attitude towards children and parents. Adheres to all Board of Education policies and procedures.• Reinforce skills such as independence, problem solving, and goal setting.• Actively use teaching methods: lecture, demonstration, discussion, hands on, hands off, and collaboration.• Ensure students best performance in academic and social endeavors.Field Experience:Long Term Math Resource Room Arno & Lindemann Elementary5 week assignment teaching math concepts in small groups of 3rd, 4th, & 5thDesigned interactive lesson plans to reinforce math conceptsCreated activities that show the relationship of math in real life situationsLong Term Cognitively Impaired/Special Ed Arno Elementary6 week assignment teaching group of CI students that includes K-5th studentsAssisted students in order to ensure their understanding of the daily lessonHeld accountable for all teaching & classroom management responsibilitiesLong Term Allen Park Elementary Substitute Arno, Bennie, & Lindemann Elementary6 week assignment teaching in multiple elementary classrooms as neededAssisted students in order to ensure their understanding of the daily lessonHeld accountable for all teaching & classroom management responsibilities

Lead, develop, and implement branch marketing campaigns. Support clients and grow business in diverse products despite challenging market. Market and sell products to achieve personal, branch, and region goals and key metrics (relationships, lending, and wealth management). One of the charter members of colleague panel for surveys, e-advisory boards, and focus groups.• Member of Charter One 100 Club for receiving 100% on mystery shop in 2012• Increased branch investment sales 61% by developing comprehensive inside sales effort• Retained clients by developing staff talking points to address media reports about moving accounts to regional banks and credit unions• Achieve high branch customer satisfaction scores by personally selling nonprofits on applying for charitable giving and community sponsorship through our Corporate Giving and Community Champions in Action programs

Developed and implemented direct mail, referral-based, and retention marketing campaigns. Managed, hired, trained, and appraised 150+ district independent contract carriers in 6 cities to increase sales and provide exceptional service. • Increased sales 5% in 2009 by creating and managing district direct marketing campaign • Acquired new customers at minimal cost with referral programs and carrier incentives

Created all print advertising for office and agents. Provided office services. • Increased realty and agent market presence by developing print ads for The News-Herald and Detroit Free Press• Improved marketability of properties by creating dynamic listings for agents