Aaron Long Email & Phone Number

Gentofte, Capital Region, DK

Gentofte, Capital Region, DK

Created and designed content and email templates for approximately eighty online marketing clients. Managed three team members and made sure they were completing tasks such as social media posts (Facebook and Instagram), blogs, and client videos on schedule. Managed twelve client Nextdoor Accounts. Researched and updated keywords on back-end of 500+ client.

Quakertown, PA, US

Upgraded hardware and software in desktop and laptop computers. Performed tune ups to optimize computer performance. Provided excellent customer service to clients daily.

The department I was working in at Liberty Mutual was eliminated because of outsourcing job duties, resulting in the team being let go. A petition was filed as part of the Trade Act Program (TRA) and working through that process took from August 2019 until I decided to stop pursuing it and accepted a new position in January of 2022.

Boston, MA, US

Worked with clients and internal teams to research and resolve claims for uninsured parties. Utilized effective written and oral communications to respond to customer insurance issues and gather information via email and system lines resulting in meeting and exceeding Service Level Agreements (SLA’s). Delivered responses within the allotted timelines and.

Boston, MA, US

Launched demand packages to other carriers in an effort to speed up recovery settlements. Processed a minimum of 30 claims per day (150 per week), resulting in meeting and exceeding Service Level Agreements (SLA’s). Piloted workflow to allocate unreported claims, resulting in a 10% increase in production. Awarded the Rookie of the quarter award (Q2 2018).

Woonsocket, Rhode Island, US

Managed transactions and cash handling during assigned shift. Maintained and organized appearance of aisles and stockroom inventory. Handled customer questions and complaints.

St Louis, MO, US

Opened up the bakery on a daily basis, creating a neat, organized, and fully stocked appearance. Processed customer orders accurately through point of sale (POS) system. Provided exemplary customer service to every guest from the moment they walked in the door. Unpacked the delivery truck biweekly, stocking and rotating inventory to meet proper health and.

St Louis, MO, US

Opened up the bakery on a daily basis, creating a neat, organized, and fully stocked appearance. Processed customer orders accurately through point of sale (POS) system. Provided exemplary customer service to every guest from the moment they walked in the door.

Gurnee, IL, US

Scanned personal records and plan of care paperwork into computer system, organized digital files, and uploaded to cloud file storage. Maintained desktop updates and system backups on all office computers and hardware.

Nashville, TN, US

Worked with a team of technicians to set up and tear down audio and visual equipment for a wide variety of campus events, concerts, sporting events, and class presentations and lectures. Monitored the audio system for basketball and volleyball home games.

Washington, DC, US

Edited audio clips from previous broadcasts to build up a demo reel and learn industry software. Sat in on live radio broadcasts of the popular shows "All Things Considered" and "Tell Me More" where I observed the technical finesse and mental focus involved in running the show.

New York, NY, US

Imported music into Dalet digital music library, properly adding metadata information when missing. Edited show blocks down to correct time length for implementation into the rotation. Created interview segments by intertwining songs with previously recorded interview clips. Observed recordings of interviews and production pieces on a broadcast console..

London, GB

Took inventory of 50+ new desktop computers and monitors. Installed BBC approved software on 50+ new workstations. Observed capturing of recorded segments and daily live production of BBC World News show.

Bachelor'S Degree, Music And Audio Production

Certificate, Full Stack Web Development