Aaron Loyd Email & Phone Number

Arlington, Tx

Provide field support to customer premises equipment (CPE) in NCTCOG’s 7x24x365 mission critical environment, including possible after hours, weekend and holiday work, as well as on call rotation. Participates in the selection of new hardware, software technologies, and diagnostic equipment. Responsible for preventative and reactive maintenance and quality control of applications and CPE residing in our 9-1-1 call centers and data centers.

Dallas/Fort Worth Area

In-home and in-office repair services billed per call to maintenance contract services for major businesses as well as individual customers. Including point of sales equipment maintenance, repair, replacement, and upgrade.

Lake Worth, Texas

• Installed, configured, and serviced computer equipment, laser printers and other peripherals.• Installed, configured, and serviced OS software and the district’s applications software to include MS Office, Outlook SMART Notebook, and other district applications.• Analyzed, solved, and reported complex desktop LAN/WAN connectivity issues to Desktop Services Department.• Managed users, computers, printers and groups in a complex Microsoft Active Directory • Provided technical support both orally and written to other district personnel as necessary• Performed quality assurance checks on the campus’s computer equipment while maintaining the online inventory of said equipment. • Directed the research of a new desktop imaging system that significantly sped up OS deployment and decreased computer down time. • Setup, test, customize to requested specifications, and deploy new Desktop Operating Systems through the ManageEngine OS Deployer server.• Researched and tested cloud based asset management software that allowed use of mobile scanning on multiple devices and reduced cost of asset management for the district.• Managed Google account user and object administration • Assisted with the management of the Ruckus Zonedirector WLAN software solution, controller appliances, and access point hardware.

Ruston, Louisiana Area

• Responsible for laptop and PC inventory and re-imaging machines when necessary using Dell Kace software • Trouble-shot and repaired PCs, laptops, and thin clients running a VMware desktop • Helped users of the Vitera Intergy EHR and Healthland EHR integrate from old systems and trouble-shot issues with the system. Both systems were Meaningful Use certified. • Trained users on proper use of Dragon Dictation software and repaired user profiles when issues arose• Assisted with server replacements, upgrades, and repairs• Managed the printer inventory, print servers, repaired and or ordered replacement printers• Serviced, trouble-shot, and repaired high speed duplex scanners

Shreveport, Louisiana Area

• Install, trouble-shoot, repair, and maintain computer hardware and software associated with restaurant point of sales systems including Epson ticket printers, Barcode scanners, Dell Printers, ConnectPort Display network-enabled video display hubs and proprietary hardware.• Used Electronic testing equipment, Ohmmeters, Hand Drills, Reamers, and Taps to aid in the installation and repair of various items.• Repaired, replaced, moved or added new Cat5e, Cat 6, RJ45, RJ11, and RG59 cabling using Wire pulling tools, cable repair equipment, and cable end termination tools.

Greater Denver Area

Sales associate specializing in automotive parts provided assistance to customers on the sales floor, answer questions, locate automotive products, and was responsible for stocking shelves, taking inventory, and handling returns. As a sales associate I doubled as a cashier that operated a computer to look up parts inventory and cash register.

2602 S. Belt Line Road · Grand Prairie, Tx 75052

Perform essential classroom duties in 10 different elementary, junior high, secondary, and special education classrooms in 5 separate school districts, often with little notice or guidance, while maintaining district educational and behavioural guidelines Present educational material employing diverse teaching strategies designed to effectively address each student’s learning style and ability, including lecture, discussion, demonstration, cooperative learning, and individualized instructionProvide educational continuity by implementing established lesson plans, while exercising professional judgment to introduce new material when appropriate or necessaryDevelop and maintain positive interactions with students, faculty, and administrators, building a rapport and gaining respect and trust to ensure an environment conducive to learning

Arlington, Tx

Sales associate specializing in automotive parts provided assistance to customers on the sales floor, answer questions, locate automotive products, and was responsible for stocking shelves, taking inventory, and handling returns. As a sales associate I doubled as a cashier that operated a computer to look up parts inventory and cash register.

Fort Worth, Tx

Serve legal papers to parties involved. Made sure to serve to parties with in the legal time limits. Knew the differences of a summon or subpoena and what the proper process of serving these papers are.

Computer Science, Early Childhood Education

Activities and Societies: Mavs for ChristInterdisciplinary Studies.

Science

Activities and Societies: LasoLatin American Student Organization, CAR class

Diploma, Auto Tech

Activities and Societies: Auto Tech and Computer HardwareAuto Tech, Band