We understand the business of our clients and know what it takes to transform it into the future. At NTT DATA Business Solutions, we drive innovation - from advisory and implementation, to managed services and beyond, we continuously improve SAP solutions and technology to make them work for companies – and for their people.With operations in more than 30 countries, we have enabled thousands of companies become more efficient and effective during the last three decades. Our more than 13,500 experts around the world will also accompany you on your journey toward a truly intelligent enterprise – wherever you want to start!

Sapphire Systems is a leading global provider of cloud and on premise enterprise software delivering organizations with industry specific solutions. With over 1,000 customers’ worldwide, Sapphire partners with market leading software authors, develops unique customizations, and offers unrivaled customer service and support. Headquartered in London with offices across the United Kingdom, United States, Latin America and Asia, Sapphire offers 24-hour support and has extensive knowledge and experience in helping clients to achieve a measurable return on investment.

Analyze the current business processes and scenarios of the client and recommend/develop solutions to meet the clients needs. Provide detailed knowledge of industry best practices. Facilitate the implementation and support of SAP to enhance the clients’ business functionality and overall performance. Configure, test, and deploy the various applications in SAP ByD needed for the functionality of a project. Provide troubleshooting support: analyze and solve software problems and map client business requirements and objectives. Prepare training material using the standard business process.

Troubleshoot and resolve both technical and application issues for the agency on a Windows environment. Document all procedures and processes for resolving a problem using the ticketing system. Perform data entry tasks to record valuable information and generate reports to assist managerial supervisors. Maintain the operating system and security software utilized on agency systems.

Monitor and record monthly mutual fund purchases for both compliance and office use. Conduct market research for financial advisors and manage all of the company’s clientele financial portfolios. Manage all client financial data through specialized software in order to generate information. Work with clients to help acquire all financial documentation needed for their upcoming consultation.