President & Operations Manager
CurrentManage one of the most extensive portfolios of residential housing in Minnesota.Established a new state record for Minnesota's most expensive apartment sale (350-units sold for over $500k per unit).Reinvest profits to develop affordable housing options for low to mid income families.Developed customer-centric platforms, including AI, CRMs, and messaging systems, improving customer interaction.Built and managed effective teams, focusing on human-centered HR operations and understanding of customer journey.Led the development of advanced technologies like generative AI, emphasizing customer-first product leadership.Directed complex projects, including running events and hiring staff in new countries.Assisted clients in finding affordable homes using digital solutions, enhancing buying and selling experiences.Managed compliance and financial aspects for charitable entities, collaborating with Operations Associates, legal advisors, and accountants.