• Consolidated management team by 50% to streamline organizational oversight to a team of 11 members. • Secured continued funding for program through consistent reviews of Customer Relationship Management (CRM) system and student visits. • Designed weekly correspondence via Listserv to keep team up-to-date and maintain regular communication. • Established weekly 2-hour training programming tailored to weekly challenges based on consumer reports and visit trends.• Boosted social media engagement through unique co-branding campaigns and incentives to boost awareness of tutoring services.• Standardized a constant review system with direct supervisor to target areas of improvement.

• Assisted Director of Communications in outreach projects• Collaborated with University Communications & Marketing department on brand asset management and marketing guidelines.• Maintained social media accounts for undergraduate student body government and compiled a library of marketing materials and templates for future communications team.

• Presided over finance committee in the absence of the Finance Chair.• Acted as a voting member in budget hearings for over 360 student led organizations.• Worked with the Student Government Accounting Office to establish standing rules for funding student organizations requesting funding for various endeavors.• Met with Full Senate biweekly to present budget and vote on pending legislation.