Aaron Roberts Email & Phone Number

London, England, United Kingdom

- Manage the implementation of strategic initiatives and monitor performance post implementation, including acquisitions and squats, flexible commissioning / new NHS schemes and pilots, stock control, creating new operational efficiencies.- Provide weekly performance updates to the business.- Accountable for ensuring all operational processes and policies are fit for purpose and properly embedded across the group.- Manage relationships with key suppliers and contracts and work closely with procurement.

London, England, United Kingdom

- Responsible for a group practices across London alongside line manager responsibility for 2 Cluster Managers in Oxfordshire and Berkshire.- Accountable for managing targets and budgets, overall profitability, training and development, CQC compliance, operations and HR.- Driving business development through improved EBITDA’s and identifying opportunities to promote future business growth.

- Responsible for a group practices across London.- Accountable for managing targets and budgets, overall profitability, training and development, CQC compliance, operations and HR.- Driving business development through improved EBITDA’s and identifying opportunities to promote future business growth.

London, United Kingdom

Founder of the publication, overseeing all budgets, forecasting, marketing and business whilst also completing the Art Direction and Editor In Chief roles. Global readership has grown to 40k in our first 2 years.This role is completed outside of my full time employment.Developed a wide range of relationships with PR's, brands and key figures to stay on top of news.Managed the work of more than 5 reporters, producers and team members to put out 6 issues per annum alongside at least 6 online pieces each week.Attended events such as London Fashion Week and wrote pieces about the upcoming season trends and specific shows and brands collections. Evaluated reporter stories, shaped content and helped improve overall work quality.Evaluated every feature and article both online and in print for factual accuracy and quality of work.Published pieces online and promoted through social media sites such as Instagram and Facebook platforms.Developed and implemented effective content acquisition strategies for Fashion, Beauty & Music.Implemented and improved strategies for online and print publications to optimise coverage, increase revenue and grow subscription numbers.Determined appropriate page budgets and layouts.Handed out story assignments, directed content meetings and evaluated submitted pieces.Offered clear and encouraging editorial advice to producers.Created layouts and worked with production team members to complete each issue.Developed and deepened positive relationships with writing, design and production team members.

London & Lincolnshire

- Responsible for a group practices across London & Lincolnshire.- Accountable for managing targets and budgets, overall profitability and general accounting, training and development, CQC compliance, operations and HR.- Driving business development through improved EBITDA’s and identifying strong acquisitions that would compliment the current estate and generate a good ROI to promote future business growth.

Witney, Oxfordshire, United Kingdom

Ran a flagship store in Windsor with an annual turnover of £900k, then relocated to Witney which has an annual turnover of £700k to have more time to focus on operational strategy and VM across the region.Supervised and trained teams of 10 while improving store sales by 4%. Reorganised sales floor to meet company demands and implemented commercial changes to suit customers purchasing habits.Boosted conversion by 3% by effectively cultivating customer rapport and delivering superior customer service.Counted tills and made bank deposits.Addressed customer inquiries and resolved complaints.Interacted in an enthusiastic and knowledgeable manner with customers and executive leaders to boost sales and team morale.Strengthened work flow productivity by hiring, managing and developing top talent. Managed store appearance, including merchandising and displays, signage, decorations and cleaning.

High Wycombe, Buckinghamshire, United Kingdom

Supported Operations Managers and colleagues in improving operations and resolving issues to deliver top-notch customer service.Managed team of 20 employees, overseeing the hiring, training, and professional growth of employees.Delivered an exceptional level of service to each customer by listening to concerns and answering questions.Oversaw daily operations with a combined annual turnover of £1.1 million.

High Wycombe, Buckinghamshire

Liaising with merchandisers to ensure all new fashion stock is received and merchandised accordinglyEnsuring the warehouse stock is kept organised and to a high standard for ease of locating stock Preparing new incoming deliveries to ensure they are counted, tagged, and ready for shop floor merchandisingPreparing and sending back recalled stock to brands and companies as and when required Completing stock counts using radio frequency technology Ensuring adequate replenishment on the shop floor has been completed in areas responsible for

Harpdenden, Hertfordshire

Worked with nurses, clinicians, and specialists to ensure successful delivery of treatments to patients.Supported in improving operations and resolving issues to deliver top-notch customer service.Delivered an exceptional level of service to each customer by listening to concerns and answering questions.Managed team of 20 employees, overseeing the hiring, training, and professional growth of employees.Monitored multiple databases to keep track of all company inventory.Oversaw daily operations and expenditure with a combined annual budget of £2 million.Implemented new team onboarding program, reducing training time from 4 weeks to 2.Responsible for the development and growth of the practices including patient numbers - this was achieved through marketing and improving local relationships with businesses and clubs.Overall responsible person and CQC registered manager - therefore ensured all compliance was up to standard including Health & Safety and Infection Control.

United Kingdom

Representing the company and brand in newly acquired sites during the pre- completion sale stages.Developing relationships with the team to ensure the integration process is a smooth transition from POS to handover to the relevant area manager. Identifying opportunities within the newly acquired sites to help them develop and grow their businesses and reach their full potential.Overhauling current policies and processes and bringing them in line with current legislation's, guidance and current company standards.Reporting back to the senior management team and the board of directors on the ROI lead times Managing change management including coordinating various companies and suppliers to support the process.

London & South East

Responsible for 19 practices across London & South-West.Accountable for managing targets and budgets, training and developing a team of 19 practice managers, over 100 clinicians and and almost 200 support staff to enable them to be the best team / individuals possible.Managing and achieving KPI's, budgets and being involved in budget setting and target forecasting meetings.Helping to assist during the integration and acquisition process, ensuring all TUPE staff have an informative and supportive transition into the company.Overseeing and advising managers through HR issues and enquiries.Leading training seminars and conferences to the companies managers and trainers to ensure we are communication future visions and strategies of the senior operations team.

Bucks, Berks, Hants

Supporting PM's under direct instruction from the relevant AMTraining and developing PM's in their practices on compliance, business growth and overall operations.

Bucks / Berks

Carrying out regular practice manager duties alongside overseeing the management of several practices to ensure standards are being maintained and sites are compliant.Training and supporting practice managers in their duties and roles.Controlling and justifying P&L expenditures.

Cookham, Berkshire, United Kingdom

Some Responsibilities include:- Cashing Up- Scheduling Rotas for staff and dentists- Monitoring and reporting on performance and revenue- Managing a team of 5 - 10 people- Ensuring all compliance within practice is maintained- Liasing with external suppliers such as Henry Schein and Eschmann- Complaints Management- Qualified first aider on site- Holding regular meetings with staff to monitor and review performance- Patient Recruitment- Practice Development- Staff training and development including reviews and appraisals

National, Uk

This role was developed to help rollout referral services across the company.Some Responsibilities included:- Remote managing a team of 10 - 15 staff- Reviewing and Writing policies and processes- Training and Signing off new team members- Hosting regular staff meetings to review performance- Monitoring and plotting current trends in performance & revenue and reporting back to the board of directors through regular presentations- Presentations to internal and external practice managers on various topics in Referral Services- Authorising all orders for specialists - Liaising with external suppliers such as Straumann and Henry Schein- Writing tenders and assisting in acquisitions for new services with the local PCT's

Buckinghamshire, Berkshire, Oxfordshire & London

Responsible for practice in Buckinghamshire, Berkshire, Oxfordshire and London areas.Some Responsibilities included:- Visiting practices regularly to assist practice manager with reception maintenance- Training and Signing Off all new starters in the area- Reviewing and Appraising all receptionists in the area- Training and implementing new policies and processes- Reviewing and Writing training manuals and aids

High Wycombe

Some Responsibilities included:- Filing- Answering the phone- Scheduling Appointments- Handling Money & Cashing Up- Organising Workstation and Patient Areas- Ensuring Correct Paperwork is completed- General Administrative Duties

High Wycombe

Some responsibilities included:- Washing Clients Hair- Cleaning & Organising Workstations- Assisting Senior Stylists

Jacksonville, Fl

Some responsibilities included:- Scheduling Diaries- Reviewing and Updating company policies and procedures- Filing & Calculating Revenue & Taxes- Human Resources Management- Complaints Management

High Wycombe

Some responsibilities included:- Handling Money & Goods- Cashing Up- Resolving Customers Issues - Organising Workstation