Aaron M. Caplan work email
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Aaron M. Caplan personal email
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An executive with a diverse background and success, looking to Acquire, Partner, and/or Invest in a company. The key requirement is a need to put Aaron’s vast experience in operations and operational efficiency to work within the firm. Aaron has diverse industry success in driving startup, turnaround and mature organizations to peak levels of revenue and profit performance. Included in these industry experiences are: Business Consulting, Internet Start-up, Big Box Retailer, Green Energy Start-up and Manufacturing experience. In addition, Aaron is skilled in executive leadership, operations management, business development and strategic planning. He is a goal-driven leader who cost-effectively streamlines processes to maximize resources, operations and profitability.Aaron’s primary acquisition strategy focuses on:- Existing businesses that have cash flow- Located within 300 miles of Northeast Ohio- Revenue target of $1 million - $20 million – with the sweet spot being in the $2-10 million - EBITDA target of greater than $300,000- Not opposed to a distressed business but it has to have a clear upside and one in which can be attained in a reasonable period of time - Have cash to bring to the table and if the deal is too big for him to go alone he has others that would join him in a dealAaron continues to be vigilant in getting connected with business owners and those providing services to business owners. If you have any thoughts or suggestions please contact Aaron directly.Specialties: Included in these industry experiences are a variety of roles and responsibilities that include• Operations Management• Revenue Generation• Strategic Planning and Design• P&L Management• Expense Reduction• Contract Negotiations• Customer Satisfaction
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Managing PartnerMack Growth PartnersCleveland, Oh, Us -
Director Of Finance & OwnerDott Products Jan 2024 - PresentCleveland, Ohio, United States -
Director Of Sales And Hr, OwnerDay Piston Co. Sep 2022 - PresentCleveland, Ohio, United States100+ year old, American manufacturing company that produces pistons for both OEM and aftermarket customers. -
Managing PartnerMack Growth Partners May 2020 - PresentCleveland, Ohio, United StatesBusiness Advisors and Experience Operators of Manufacturing and Service companies focused on supporting Northeast Ohio (Cleveland / Akron/ Elyria) through the transition of family businesses to a trusted equity firm. -
Managing Partner And Board MemberPromise Partners Sep 2016 - PresentCleveland/Akron, Ohio AreaCleveland based new business owner incubator that has helped 60+ members start or acquire 80+ companies. Promise Partners opens unexpected doors to business ownership. We focus on "scale ups", vs. "start ups" by matching proven business leaders with entrepreneurial DNA with small businesses that are ready to go to the next level by transforming leadership, culture, strategy and structure.
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PrincipleCapstone Holding Group, Inc. 2009 - PresentFocused on acquiring, investing, and/or partnering on companies in the lower, mid-market. Specifically, companies in the $1 million - $20 million in revenue range with EBITDA greater than $300,000. Focus is in the Service Industry and the business needs to have room for a hands on operator and process improvement expert.
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OwnerBarry Bagels May 2019 - Jun 2020Cleveland/Akron, Ohio AreaBarry Bagels is a Toledo institution that is rapidly expanding it's footprint. We are a full service bagel and deli shop that offers fast casual dining and catering options. Check us out in Avon, OH today with additional locations coming online soon. You can order online at www.barrybagels.com. Or give us a call at (440) 695-1167. -
Officer, Board Of DirectorsGross Schechter Day School Jun 2013 - Jun 2020Cleveland, Ohio -
Founder And PrincipleAypho.Com Sep 2008 - Jan 2020Company was founded to serve the needs of small business owners to drive marketing dollars further and to get the most out of the technologies and tools available. Provide consulting services that look at the brand, message, and expertise and assist the business owner in getting the message delivered faster and more effectively. • Responsibilities Include: Strategic Planning, Business development, and other Advisory related Services • Significantly reduced marketing costs while… Show more Company was founded to serve the needs of small business owners to drive marketing dollars further and to get the most out of the technologies and tools available. Provide consulting services that look at the brand, message, and expertise and assist the business owner in getting the message delivered faster and more effectively. • Responsibilities Include: Strategic Planning, Business development, and other Advisory related Services • Significantly reduced marketing costs while improving marketing effectiveness and efficiency • Drive increased levels of customer attraction and spending based on a consultative approach. Show less
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Ceo And FounderCellbank Technologies Llc 2011 - 2016Cleveland, OhCellBank is a biotech startup focused on the collection of the normally discarded bone, marrow and stem cells from the one million patients who have knee and hip replacement surgeries each year. Processing, storing and delivering personalized stem cell-rich tissue for their own bone grafting surgeries and future approved stem cell therapies.
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Vice President Of OperationsCampus Outfitters May 2009 - Oct 2009Campus Outfitters is a manufacturer and supplier of school uniforms for the kindergarten through high school market. This market includes private, public, religious based and charter schools. Campus Outfitters has achieved $10 million of annual revenue with its primary sales base in the Eastern half of the US.• Implemented analytical and creative solutions to drive strategic decision making, improve operational efficiency and decrease overall company expenses by 14%.• Analyzed… Show more Campus Outfitters is a manufacturer and supplier of school uniforms for the kindergarten through high school market. This market includes private, public, religious based and charter schools. Campus Outfitters has achieved $10 million of annual revenue with its primary sales base in the Eastern half of the US.• Implemented analytical and creative solutions to drive strategic decision making, improve operational efficiency and decrease overall company expenses by 14%.• Analyzed purchasing data and buying behavior to redefine business planning and management and developed the 2010 buying and inventory management plan. • Managed purchasing, financial planning and oversight, warehouse and inventory controls, enterprise sales, and retail store management and processes. Show less -
Chief Operating OfficerCritical Solutions Inc. Oct 2007 - Apr 2009This non-reporting (pink sheet), publicly-traded company manufactures a security and communications device powered by reusable energy. These self-powered towers are rapidly deployable to satisfy physical security and communications requirements in areas where conventional power is not readily available or too expensive to deploy. • Drove organization from $300,000 in annual revenue to $1 million in year two by streamlining sales processes, developing strategic partnerships and targeting… Show more This non-reporting (pink sheet), publicly-traded company manufactures a security and communications device powered by reusable energy. These self-powered towers are rapidly deployable to satisfy physical security and communications requirements in areas where conventional power is not readily available or too expensive to deploy. • Drove organization from $300,000 in annual revenue to $1 million in year two by streamlining sales processes, developing strategic partnerships and targeting core markets (domestic and international military, and border control).• Redesigned organizational structure and processes resulting in 22% reduction in expenses – primarily in the manufacturing and financial control areas.• Directed all finances for the organization – budgeting, profit and loss statements, balance sheet, and audit preparedness – to prepare company to be fully reporting and move to the primary stock indices. • Managed strategic planning, organizational design and all operations including outsourcing, procurement, contract negotiations. Show less
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Store Manager / General ManagerThe Home Depot Apr 2003 - Oct 2007General Manager • Managed $45M, 180 employee organization, with same store sales growth of 6.5% annually.• Reduced expense spending by 11% year over year.• Increased customer and employee satisfaction by 10+% through process improvement programs.Manager • Developed pilot labor model for stores under $30M with goal of 15% improvement in labor expense.• Analyzed in-store processes leading to 10% productivity increase within stores.• Drove… Show more General Manager • Managed $45M, 180 employee organization, with same store sales growth of 6.5% annually.• Reduced expense spending by 11% year over year.• Increased customer and employee satisfaction by 10+% through process improvement programs.Manager • Developed pilot labor model for stores under $30M with goal of 15% improvement in labor expense.• Analyzed in-store processes leading to 10% productivity increase within stores.• Drove management team of $30M store, to 9% increase in year over year sales growth and 2% margin increase. Show less -
Vice President - Customer Bank Information CenterCharter One Bank Jan 2001 - Jul 2002• Turned around underperforming operation; P&L responsibility for operation processing 4+ million calls annually.• Managed 200+ employees and $12 million budget; increased productivity by implementing extensive training programs.• Delivered $80M revenue in one year, transforming a cost center into a high-performance sales-generation vehicle.• Increased productivity by 25% through the implementation of extensive training and process improvement programs. -
Director, Customer CareEthnicgrocer.Com 1999 - 2001• Improved startup efficiency over 50% via implementation of state-of-the-art CRM and IT solutions. Responsible for the selection, design and overall project management of initiative.• Initiated extensive process improvements that resulted in a labor and general expense savings of over $400K annually.• Developed infrastructure, policies, procedures and training for customer care dot-com startup. Including forecasting and planning for future growth potential.
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Senior ConsultantAndersen Consulting 1997 - 1999• Consolidated 70+ operations into six fully integrated service centers resulting in the reduction of the overall financial cost ($30M) while improving customer satisfaction.• Managed $1.4M project and staff of eight full-time consultants to define the strategic direction and implementation of a customer management consolidation initiative for a large federal government department.• Streamlined processes across four nationwide operations by consolidating technologies for healthcare… Show more • Consolidated 70+ operations into six fully integrated service centers resulting in the reduction of the overall financial cost ($30M) while improving customer satisfaction.• Managed $1.4M project and staff of eight full-time consultants to define the strategic direction and implementation of a customer management consolidation initiative for a large federal government department.• Streamlined processes across four nationwide operations by consolidating technologies for healthcare conglomerate. Developed specific initiatives leading to technology enhancements, information system integration and training initiatives successfully moving the organization from a reactive to a proactive environment.• Improved efficiency, productivity, and customer satisfaction for large consumer products company. Led the creation of strategic plan for developing an in-house customer service organization for a large beauty care company. Show less -
Manager, Call CenterAmeritech 1995 - 1997• Increased revenue 10% in two years, catapulting #12 ranked operations team to #2 out of 16 teams.• Developed and implemented an action plan to drive efficiency and sales improvements resulting in productivity sales increases. -
Account ExecutiveAt&T 1991 - 1995• Account Executive - Middle Markets, '93 - '95. Spearheaded business development initiatives. Delivered $5M in additional annual revenue, exceeding quota 118%. Won awards for sales excellence and contributions to company growth.• Account Executive - Commercial Markets, '91 to '93. Captured 150 new accounts. Generated $42K in incremental business. Surpassed sales objectives.
Aaron M. Caplan Skills
Aaron M. Caplan Education Details
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Marketing And Human Resources
Frequently Asked Questions about Aaron M. Caplan
What company does Aaron M. Caplan work for?
Aaron M. Caplan works for Mack Growth Partners
What is Aaron M. Caplan's role at the current company?
Aaron M. Caplan's current role is Managing Partner.
What is Aaron M. Caplan's email address?
Aaron M. Caplan's email address is aa****@****hoo.com
What schools did Aaron M. Caplan attend?
Aaron M. Caplan attended Weatherhead School Of Management At Case Western Reserve University, Indiana University Bloomington.
What skills is Aaron M. Caplan known for?
Aaron M. Caplan has skills like Process Improvement, Operations Management, Start Ups, Leadership, Strategic Planning, Business Process Improvement, Strategic Partnerships, Business Development, P&l Management, Management, Customer Satisfaction, Crm.
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