Aaron Mcgoona Email & Phone Number

Dublin, County Dublin, Ireland

Leading high-performing teams and their Leaders across international markets, ensuring effective tech support for newly acquired Merchants. Driving revenue and productivity gains through efficiency improvementsLed award-winning team with 3 Stakeholder of the Year Awards in 2022, achieving 149% YoY productivity improvement and 38% YoY net revenue growth.Maintained 100% GLINT Manager satisfaction for three consecutive years.Elevated employee engagement to an outstanding 94%, surpassing the company average by 17%.As a dedicated Wellness Ambassador, I took pride in organizing impactful talks and workshops that fostered a culture of well-being. Serving as a passionate advocate for team members, I strived to create a workplace environment that prioritized mental and physical health, fostering a sense of balance and resilience

Dublin, County Dublin, Ireland

Leading a team of 18 Integration Engineers, working with new and existing merchants to implement PayPal as a solution within their e-commerce and mobile solutions.Supporting the EMEA Mid-Market & SMB Integrations and Merchant Optimizations. We help merchants and their web teams get up and running with the technical side of the PayPal payment products, as well as providing analysis, solutions design, and consultation to our existing portfolio of business customers.Our focus was on driving our merchant’s success and providing a great customer experience, retaining their business and enabling customer growth by optimizing their checkout experience.

Ireland

Responsible for the recruitment, lead and coaching of 15 Integration Engineers, who in turn support merchants with the technical implementation of PayPal's solution to their e-commerce websites.Responsibilities included: Managing a multicultural & diverse team to performance targets; providing ongoing coaching and development; completing case/email/phone quality reviews; participating in the interview and selection process for candidates; implementing business strategy plans and adjusting processes to meet goals; improving efficiency and effectiveness of the team and coordinating reward and recognition programs for the team.

Navan, Co Meath Ireland

Co-founded and led a chain of independent record shops in Dublin, Midlands, and the North East at age 18. Managed all aspects of the business in a rapidly evolving marketplace whilst achieving sales & and profit growth via a strategy of improved margins, diversification, controlling costs and strong local marketingMy self-employed responsibilities Included: Finance and operations, recruitment, property acquisitions, and operational streamlining and subsequent rationalisation and closure in 2012 due to a declining economy and industry.