• Managed multiple large-scale projects across the full project life cycle• Network printing, Inventory normalization, Credentialing project• Coordinated all deliverables and requirements of the entire cross-functional project team• Managed assigned initiatives from project planning to close-out• Developed, managed, and delivered projects utilizing Monday.com Project Management tool• Provided project management and direction to ensure clear understanding of timeline, risks, escalation paths, and roles and responsibilities• Cultivate and maintain strong relationships with project teams and business partners

• Build relationships with retail customers, while providing them with relevant and memorable product demonstrations.• Use innovative customer engagement and creative sales techniques to increase sales of Sony ecosystem products in the Home Theater Zone and Home Theater Department.• Maintain a high level of product knowledge within new technology, HT product, advanced experience zone product and across the Sony ecosystem. Interact with vendor partner and market teams regarding insights on performance, promotions, and sales best practices.• Maintain department’s merchandising and readiness to service customers throughout the day.• Make complex technology simple for clients to understand and see unique value.• Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops).• Support sales strategies in partnership with the Sales Leader to achieve operating results, growth objectives, and overall financial performance goals.

• Research and develop project plan and scope• Manage resources, projects, and relationships effectively • Build effective relationships with key influencers and retailers in local market for future projects• Manage all teams involved in development of this shipping container into a mobile studio

• N.A.S.A printer refresh project / USMC Win10 deployment project• Provide site by site management of deployment teams operations and execution• Management of deployment teams’ resources, vendor management, quality assurance management and data according to USMC• Collaborate with deployment Supervisors• Manage Project communication and issue escalation• Service Asset Configuration Management (SACM) process and template • Provide project coordination support, daily, weekly, and monthly activity reporting• Managed desktop support technicians for 19 NASA locations• Dispatch technicians as needed and see ticket through to completion • Handle ordering of all hardware and software• Update management on closure to meet specific SLA's• Document all info from calls/tickets to ensure information can be retrieved in the future

• Site readiness project for Epic deployment• Managed a team of 25-30 Desktop Support technicians • Enact delivery upon completion of projects and ensure that delivery adheres to agile practices• Drove targeted milestones and achieved implementation schedule• Identified and managed issues and risk throughout the project• Requested, planned, and managed resources by assigning tasks and monitoring project team performance• Offered expert guidance to address critical and /or outstanding issues impacting the implementation• Served as the sole onsite manager for the migration of 4 hospitals and over 50 offsite locations• Worked with product and technology teams to develop the cut over plan• Communicated effectively with executives, clients, and senior medical staff