Lead Technical Support Analyst
Current
Mar 2024 - Present
AeroLeads people directory · profile
Aaron Melzak Email & Phone Number
Lead Technical Support Analyst
at
ProQuest
1 work email found
@proquest.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Lead Technical Support Analyst
Location
Temperance, Michigan, United States
Company size
Who is Aaron Melzak? Overview
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Quick answer
Aaron Melzak is listed as Lead Technical Support Analyst at ProQuest, a with 1658 employees, based in Temperance, Michigan, United States. AeroLeads shows a work email signal at proquest.com and a matched LinkedIn profile for Aaron Melzak.
Aaron Melzak previously worked as Senior Technical Support Analyst at Proquest and Technical Support Analyst at Proquest. Aaron Melzak holds Bachelor Of Science (B.S.), Technology Management, 3.6 Gpa from Eastern Michigan University.
Company email context
Email format at ProQuest
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{first}.{last}@proquest.com
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AeroLeads found 1 current-domain work email signal for Aaron Melzak. Compare company email patterns before reaching out.
Profile bio
About Aaron Melzak
I am an experienced IT professional looking to move further in the system implementation and computer networking arena. I have over 10 years of experience in the computer software support world with extensive knowledge in computer hardware maintenance, network design, and software installation implementation. I am very detail oriented and can complete tasks autonomously in addition to working in a group. I am always open to learning new technologies and improving upon my existing skill sets.
Listed skills include Technical Support, Microsoft Office, Troubleshooting, Software Documentation, and 45 others.
Current workplace
Aaron Melzak's current company
Company context helps verify the profile and gives searchers a useful next step.
Proquest
5 roles
Aaron Melzak work experience
A career timeline built from the work history available for this profile.
Senior Technical Support Analyst
Proquest
May 2020 - Apr 2024
Technical Support Analyst
-Assist librarians and their patrons with accessing online research databases.-Troubleshoot and maintain databases with over 1,000,000 articles and scholarly journals through an online interface.-Assist with configuration and implementation of proxy software such as OCLC EZProxy through various end-user services.-Help write and improve work process documentation. -Assist development in improving overall quality of the product through QA testing.
Aug 2012 - May 2020
Product Support Representative
+Provided customer support for tax and accounting professionals in various programs.+CS Professional Suite - UltraTax CS and FileCabinet CS+UltraTax CS - 1040 Individual and Systems Support+UltraTax CS 1040 & Electronic Filing Product Lead-Fielded and answered over 10,000 questions relating to Individual Tax Return Preparation, Systems Installation and Implementation, Electronic Filing, and Electronic Document Management.-Facilitated internal and external customers on difficult issues-Wrote documentation for trainings, meetings and the internal and external support knowledgebase.-Provided rigorous testing with tax applications along with development and QA departments.
Oct 2008 - Aug 2012
Computer Information Systems Tutor
Tutored students in various Computer Information Systems (CIS)Courses covering Computer Programming, Introductory Computers, Adobe CS Suite, Microsoft Office Suite, and Web DesignWorked with students with learning difficulties and those needing better understanding of advanced concepts.
Sep 2006 - Apr 2008
Team & coworkers
Colleagues at ProQuest
Other employees you can reach at proquest.com. View company contacts for 1658 employees →
AM
Andrea Martinez
Colleague at ProquestMountain View, California, United States
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LB
Lynda Bramwell
Colleague at ProquestGreater Cambridge Area, United Kingdom
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JM
Jack Morgan
Colleague at ProquestGlenview, Illinois, United States
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LK
Lisa Kness
Colleague at ProquestToronto, Ontario, Canada
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JP
Jorge Poblete Aros
Colleague at ProquestChile
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DC
Debby Chue
Colleague at ProquestHong Kong Sar, Hong Kong
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MT
Marilyn Tarshis
Colleague at ProquestPompano Beach, Florida, United States
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HD
Henry Duran
Colleague at ProquestHollywood, Florida, United States
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TU
Troy Undefined
Colleague at ProquestCarlton, Victoria, Australia
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ZA
Zeina Al-Muhtaseb
Colleague at ProquestUnited Kingdom
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Andrea Martinez
Colleague at ProquestMountain View, California, United States
View →
LB
Lynda Bramwell
Colleague at ProquestGreater Cambridge Area, United Kingdom
View →
JM
Jack Morgan
Colleague at ProquestGlenview, Illinois, United States
View →
LK
Lisa Kness
Colleague at ProquestToronto, Ontario, Canada
View →
JP
Jorge Poblete Aros
Colleague at ProquestChile
View →
DC
Debby Chue
Colleague at ProquestHong Kong Sar, Hong Kong
View →
MT
Marilyn Tarshis
Colleague at ProquestPompano Beach, Florida, United States
View →
HD
Henry Duran
Colleague at ProquestHollywood, Florida, United States
View →
TU
Troy Undefined
Colleague at ProquestCarlton, Victoria, Australia
View →
ZA
Zeina Al-Muhtaseb
Colleague at ProquestUnited Kingdom
View →
2 education records
Aaron Melzak education
Bachelor Of Science (B.S.), Technology Management, 3.6 Gpa
Associate Of Applied Sciences (A.A.S), Networking, Pc Support Technician, And Web Design, 3.75 Gpa
FAQ
Frequently asked questions about Aaron Melzak
Quick answers generated from the profile data available on this page.
What company does Aaron Melzak work for?
Aaron Melzak works for ProQuest.
What is Aaron Melzak's role at ProQuest?
Aaron Melzak is listed as Lead Technical Support Analyst at ProQuest.
What is Aaron Melzak's email address?
AeroLeads has found 1 work email signal at @proquest.com for Aaron Melzak at ProQuest.
Where is Aaron Melzak based?
Aaron Melzak is based in Temperance, Michigan, United States while working with ProQuest.
What companies has Aaron Melzak worked for?
Aaron Melzak has worked for Proquest, Thomson Reuters, and Monroe County Community College.
Who are Aaron Melzak's colleagues at ProQuest?
Aaron Melzak's colleagues at ProQuest include Andrea Martinez, Lynda Bramwell, Jack Morgan, Lisa Kness, and Jorge Poblete Aros.
How can I contact Aaron Melzak?
You can use AeroLeads to view verified contact signals for Aaron Melzak at ProQuest, including work email, phone, and LinkedIn data when available.
What schools did Aaron Melzak attend?
Aaron Melzak holds Bachelor Of Science (B.S.), Technology Management, 3.6 Gpa from Eastern Michigan University.
What skills is Aaron Melzak known for?
Aaron Melzak is listed with skills including Technical Support, Microsoft Office, Troubleshooting, Software Documentation, Testing, Networking, Windows, and Web Design.
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