Aaron Michael Email & Phone Number

Queenstown, Central Singapore Community Development Council, SG

• Mandated to find and develop new revenue streams for the Cross-border business, working on strategic and tactical projects critical to long-term growth. Drive intricate and time-critical projects, from strategy to.
• Boosted operating margins growth from 1.78% to 9.24% in 1 year with the successful launch and scale of the Philippines customs clearance solution. In 2 months, slashed the industry’s 8 to 12 hours standard to 6 to 8.
• Pioneered the Philippines Domestic Freight Forwarding (PDFF) business, doubling its growth in just 4 months, increasing cargo moved by 158% and more than halving transit times to > 24 hours from 48-72 hours with.

Singapore, Singapore, SG

• Envisioned and realised the business’ ground up development, developing and executing strategic plan for growth and profitability. Orchestrated all parts of the business, including Operations, Customer Service and.
• Rapidly onboarded major clients post-launch, securing Amazon after just a month and Shopee and Ninja Van by Jan 2019.
• Quickly established presence in 6 countries in 4 months by effectively leveraging an asset-light model for accelerated growth.
• Despite pandemic-related challenges, surpassed revenue targets by end of 2020 and more than doubled the initial team.
• Developed and launched region-wide services that equally competed with DHL Express in performance at 40% less prices.
• Moved 500K+ parcels per month while adhering to a 99.7% SLA and a negligible 8 lost/damaged parcel rate.

Queenstown, Central Singapore Community Development Council, SG

• Engaged to expand portfolio of offerings with cross-border logistics solutions. Originated vendor relationships that enhanced logistics capabilities and reach. Oversaw account management, interfacing directly with key.
• In just 1 month, established operational processes for new logistics lanes, enabling rapid deployment of new client capabilities.
• Optimised customs clearance solutions by negotiating better pricing, reducing costs by at least 20% and achieving a stable solution with 98% SLA adherence via improved vendor relationships.

• Leveraged in-depth expertise in logistics to enhance service offerings and drive market expansion. Identified opportunities for growth, developed innovative solutions and implemented strategies that increased market.
• Spearheaded entry into and spurred a 30% month-on-month growth in the Indonesian market with innovative cross-border solutions co-designed with customs brokers, customs officials and Pos Indonesia.
• Slashed customs clearance costs by 60% through a unique hybrid postal injection solution, setting a new standard in the Indonesian logistics market.
• Reduced last-mile delivery efficiency cost from 25 to 30% through cutting-edge logistics strategies and solutions.
• Optimised e-commerce import operations by engineering and deploying multiple sophisticated import process permutations.

Bonn, DE

• Worked with the Sales and Marketing team to develop and execute business growth strategies. Conducted market research to identify potential customers, market trends and competitive landscape. Assisted with lead.
• Increased conversion rates, improved client engagement and enhanced brand image with high-quality marketing collateral, professionalised templates, editable decks and improved presentations supported by insightful data.
• Improved sales efficiency and overall team productivity and reduced turnaround time via optimised sales supported processes and streamlined operations.

• Provided innovative and efficient logistics solutions that optimised logistics operations and met the unique needs of diverse clients. Conducted assessments of clients' logistics operations, identifying specific needs.
• Expanded market presence and client base by securing contracts with the region’s SMEs and large corporations.
• Grew the client portfolio by 60% in 12 months by attracting and retaining clients with exceptional service delivery.
• Completed numerous high-stakes logistics projects focused on time-critical and dangerous goods sectors, meeting stringent delivery and safety standards and resolving complex supply chain challenges.
• Helped clients capture significant cost savings with optimised logistics processes and value-added partnerships.

Bachelor’S Degree (Hons), Business Management

Diploma, Cargo Introductory Course

Bachelor’S Degree (Deferred), Business Administration And Management, General

High School, High School/Secondary Diplomas And Certificates