• Managed a team of five technicians and oversaw the installation of complex audio systems spanning across multiple stages for events such as the Festival of Holidays and the Food & Wine Festival• Performed venue and component maintenance for various shows and festivals, including repairing equipment (mics, lights, cables, gesture recognition technology, stage cleaning, and touchup paint), stocking supplies, prepping stages, and running test shows to ensure quality• Acted as both the front of house audio engineer (overseeing audio that the audience hears) and monitor engineer (audio the performers hear in their monitors) for multiple live entertainment shows throughout the park• Installed and operated audio systems of various live entertainment venues throughout the park, and acted as a Lead Stage Technician and managed/directed multiple cast members for live shows/venues such as Castle Fantasy Faire, Coco, Disney Jr, Five & Dime, French Market Stage, Red Car News Boys, Star Wars: Galaxy’s Edge, Tomorrowland Terrace Dance Party, and Tomorrowland Terrace Summer Bands

• Worked with a team of up to ten employees to determine proper setup location for equipment for live events such as microphones, monitors, and instruments; responsibilities also included teardown and troubleshooting• Acted as monitor engineer for scheduled recitals, events, and musicals throughout the school year, mixing all realtime audio that the musicians or performers listened to onstage during performances through stage monitors• Provided front of house sound operation for live shows, where responsibilities included running the house desk that generated the main house audio mix that all spectators ultimately hear through the venue’s speakers

• Monitored the stage audio mix (the real-time audio that the performer hears) for live performances, and worked with bands and artists such as Tantric, Bam Margera, Crazy Town, and Trapt• Ensured exceptional sound quality for live shows by making fast-paced, on-the-fly adjustments, and responded to requests from band members or artists prior to and during live shows for audio tweaks and modifications• Managed expectations of performers by sometimes having to override their requests for audio adjustments that would have negatively impacted the performance; dealt with and resolved any potential disagreements between staff and artists that may have arisen as a result• Thrived in a high-stress, fast-paced live production setting often dealing with contentious, difficult personalities

• Audio Engineer for “The Threepenny Opera”• Responsibilities included setting up wireless microphones, ringing out monitors, mix and matrix routing• Programming scenes on a digital mixing console• Conducting the live mixing of the performances

• Ran audio for events, musicals, and student recitals• Set up microphones, monitors, and instruments and assisted with theater production

• Provided customers with service and support related to technology purchases such as laptops, printers, routers, and cell phones, both in store and over the phone• Consistently achieved weekly sales goes set by management, including upselling of warranties for new electronic devices such as computers and laptops• Worked with members of the Easy Tech team to maintain cleanliness, organization, and presentation of the Electronics department, including inventory management, layouts, signage, pricing, and stocking

• Set up microphones, stage monitors, lighting equipment, and unloaded and loaded the truck of speakers and equipment• Assisted front of house engineer

• Supported and advised customers interested in purchasing musical instruments and accessories in store and over the phone, and consistently achieved weekly sales goals set by management• Tailored product suggestions and feedback based on the needs and constraints of each individual customer• Upsold private music lessons offered by Best Buy with the purchase of musical instruments• Received multiple Top-Level Performer in Revenue Productivity and Customer Recognition Awards from store management

• Worked as a sales associate in a fast-paced, customer service environment

• Washed dishes, assisted with food preparation, and performed janitorial duties

• Worked as a cashier (and stocked shelves) in a fast-paced, customer service environment

• Assembled and filed medical records, and retrieved charts for nurses

• Trained and retrained employees, managed staff, conducted public relations, and completed food inventory and computer food ordering

• Motivated Home Depot shoppers to sign-up for free in-home design consultations

• Worked as a server in a fast-paced customer service environment, hosted with exceptional guest services, and performed janitorial duties

• Prepared food, performed culinary duties, washed dishes, unloaded food shipments, and restocked inventory

• Worked in customer sales, restocked merchandise, and unloaded merchandise shipments• Earned top sales for five consecutive weeks

• Taught in-home beginner guitar lessons• Created lesson plans based on student’s learning ability and style

• Worked in a fast-paced customer service environment, served banquets (in weddings and private parties), bussed tables, hosted, and performed janitorial duties