As a former student of Oakham School with an academic scholarship, I bring a strong foundation of discipline and dedication to my work. With a background in sports, including four years of under-18 school-level football and first-team Futsal at Brookes, I embody teamwork and perseverance. My passion for cars and racing, cultivated since childhood, fuels my aspiration to work in the automotive industry long term.Key Professional Skills:- Excellent Telephone Manner and Communication Skills: adept at clear and professional communication, both verbally and in writing, fostering positive interactions with customers and colleagues.- Confidence and Negotiation Skills: Demonstrated ability to confidently handle customer inquiries and negotiate mutually beneficial solutions, contributing to increased sales growth and customer satisfaction.- Proficiency in Microsoft Packages: Skilled in using Microsoft packages, especially Outlook, for efficient email communication, scheduling, and document management.- Commitment to Customer Care: Dedicated to providing exceptional customer care throughout the entire customer journey, prioritizing satisfaction and loyalty.- Team Player and Pressure Handling: Proven track record as a collaborative team player, capable of thriving in high-pressure situations while maintaining productivity and adherence to deadlines.