Aaron Luther Email & Phone Number

Williamsville, New York, United States

Williamsville, New York, United States

• Managed a high-performing team of 18 technical sales specialists, focused on power, unified communications and collaboration (UCC), and cloud solutions• Assessed calls and solutions for value-added resellers (VARs) and channel partners, identifying new solution selling opportunities and maintaining quality standards• Implemented coaching, one-on-one sessions, team huddles, and training programs to drive team performance and align with company-wide initiatives

Buffalo, New York, United States

• Delivered technical sales support for a diverse portfolio of technology solutions, including APC & Software, TrippLite, Vertiv, Dell Servers, Networking, Power Protection, ProAV, and Configuration• Managed the Contact Center and led the Power Team, ensuring efficient operations and customer satisfaction• Mentored new hires and served as an Eaton Champion, fostering a culture of continuous learning and growth• Utilized in-depth technical expertise to drive the Power Help Desk, coaching team members on champion vendor products and best practices• Collaborated on high-impact, multi-million dollar projects with prominent clients such as Annese & Associates, Best Buy, CDW, the US Government, and NASA• Demonstrated a consistent track record of accuracy and performance, maintaining minimal return rates• Leveraged product knowledge to design comprehensive, tailored solutions for a diverse range of customers

Williamsville, Ny

• Developed technical solutions for government end-users, specializing in Bid Box requirements• Collaborated closely with Eaton Powerware to drive product recommendations within the department• Offered pre-sales technical support for power and professional audio/video configurations• Secured multi-billion-dollar contracts with major government entities, showcasing strong negotiation skills• Mentored new hires, fostering a culture of growth and continuous learning• Leveraged advanced technical expertise to lead the Power Solutions team, coaching colleagues on vendor solutions and best practices• Demonstrated a consistent track record of accuracy and performance, maintaining minimal return rates• Utilized extensive product knowledge to design tailored, fully-functional solutions for a diverse range of customers

Buffalo, New York, United States

• Managed customer inquiries through calls and emails for assigned product categories, ensuring prompt and accurate responses• Upheld a high standard of service excellence, consistently exceeding customer expectations• Delivered top-tier customer service by developing comprehensive, tailored solutions for clients and supporting their individual growth

Buffalo, New York, United States

Self employed doing free lance work for: - Building Computers (Gaming, XBMC, and HTPC) - Problem Solving & Repairing - Software Upgrades

Niagara Falls, New York, United States

• Conducted maintenance on computerized slot machines, ensuring optimal performance and reliability• Assisted with network infrastructure implementation and installation of new machines, contributing to seamless system integration

East Amherst, New York, United States

• Supported the store's IT infrastructure, including PCs and systems, ensuring smooth operations• Conducted bi-annual inventory audits to maintain accurate stock levels and optimize product availability• Managed store closing procedures, ensuring safety and security measures were adhered to• Delivered exceptional customer service through cashiering, merchandise stocking, and shelf organization, resulting in an enhanced shopping experience

Buffalo, New York, United States

• Supported residential and industrial electrical wiring projects, ensuring safety and adherence to industry standards• Collaborated on cable management tasks and main circuit panel upgrades, optimizing electrical system performance• Identified and resolved defective circuitry issues through effective troubleshooting techniques

Bachelors Degree, Information Technology: Computer And Electronics Systems, 3.7

Activities and Societies:  Coursework: AC/DC Electronics, Introduction to C Programming, Digital Electronics, Microprocessors, Networking.

Electrical Systems, 4.0

Regents Diploma, 4.0