Aaron M. Email & Phone Number

United States

Lawrence, Massachusetts, Us

➤ Enabled Salesforce CRM functionality across sales emails, opportunities, contact quality, and leads➤ 12+ Team | $130M+ P&L | Salesforce CRM Product Owner➣ Drove turnaround of an existing sales operations team delivering increased productivity and improved efficiency across CRM (Salesforce), sales compensation, sales training, and customer service processes.➣ Deployed multiple analytics tools to visualize customer service volume versus capacity allowing adjustments of staffing across phone and email.✪ DELIVERED RESULTS:► Drove significant visibility to revenue per CRM (Salesforce) by deploying multiple opportunity processes and an end-to-end quote to order process.► Enabled CRM (Salesforce) email functionality and trained over 40 sales reps through custom led training and eLearning modules► Deployed semi-automated commission calculation tools via PowerBI and MS Excel that reduced processing time by 25% across commission payout cycle.

Hercules, Ca, Us

DESCRIPTION:➤ Reduced processing time by 30% and work hours by 50% on global revenue forecasting process.➤ 10+ Team | $180M+ Incentive Bonus Budget | $5M+ IT Capex Budget➣ Built the global sales operations team from the ground up, delivering increased sales force productivity and improved efficiency across CRM (Salesforce), pricing, incentive, and compensation.➣ Amended the overall sales process for the 1.2K-person global sales organization.➣ Managed sales pipeline and supported global sales team across 3 global regions.✪ DELIVERED RESULTS:► Reduced attrition during industry-wide supply constraints by implementing talent protecting backorder credit model.► Identified untapped revenue opportunities through first-ever visualization of pricing opportunities.► Built a brand new 10-person global sales operations organization from the ground up.

Burlington, Ma, Us

DESCRIPTION:➤ Assessed top 25 customer churn (by revenue) by developing detailed analytics and CRM (Salesforce) sales funnel analytics and extending pricing to support growth planning.➤ $80M–$100M P&L | Sales Pipeline Growth | Sales Process Excellence Strategy➣ Improved and scaled the business by identifying, addressing, and redefining sales processes and systems.➣ Refined operating models, designed and managed key internal sales processes, and implemented system and process improvements to drive revenue growth, increase efficiency, and improve overall effectiveness of the sales organization.➣ Drove business focus toward sales funnel visualization and pipeline generation. Educated the sales team to visualize their sales funnel and enabled them to participate aggressively in lead generation.✪ DELIVERED RESULTS:► Conceived, conceptualized, and implemented sales process excellence strategy covering 4 markets and 3 delivery streams for a top 5 national environmental and engineering consultancy.► Developed company-first pricing analytics for the environmental site assessment, detailing an opportunity to drive incremental price (third-party industry benchmarks from EDR Survey of Environmental Professionals, 2018).

Shelton, Connecticut, Us

DESCRIPTION:➤ Drove 20% growth in revenue and 15% increase in operating profit.➤ $80M–$100M P&L | Commercial & Operational Improvements | Increased Revenue & Profitability➣ Drove profitability of the Connector Manufacturing Company (CMC).➣ Developed process capabilities and directed team during turnaround of CMC to sail through critical supply chain complexities.➣ Improved delivery performance visibility by implementing detailed supply chain tracking analytics across a diverse network of outside services and internal final assembly. Worked with sales organization to develop forecast commitments from top OEM customers.➣ Facilitated CMC in quadrupling their operating profit through pricing improvements, machine capacity increases (through capital investments), and operational discipline (including design of new reporting capabilities).➣ Designed and facilitated a workshop across 4 corporate groups to define a common set of 5–6 opportunity stages to support upcoming divisional CRM (Salesforce) launch.✪ DELIVERED RESULTS:► Delivered business insights across 4 groups and 100+ brands by developing first-ever cross-enterprise reporting capabilities. Resulted in incremental investments in strategic accounts for 4 key distributor partners (full potential growth estimate of $100M+).► Drove 20% growth in revenue and 15% increase in operating profit by driving commercial and operational improvements (pricing, supply chain) for a key Hubbell business unit.

Boston, Ma, Us

DESCRIPTION:➤ Saved 100+ work hours by designing and deploying a simple VBA code to remove manual resource assignment process.➤ Operational Process Improvement | Automation | Cost Reduction➣ Drove operational process improvements and managed complex systems landscape of Fidelity Pricing and Cash Management Systems (FPCMS) division.➣ Designed and implemented processes and directed the team managing financial products without a classical ERP environment.✪ DELIVERED RESULTS:► Drove operational efficiency and supported processes for 10K+ funds around NAV calculation, cash management, shareholder document management, tax management, and position management.► Trained 20+ trainees by designing and implementing the curriculum for new LSSGB and LSSBB training. Trained 8 new Black Belts using MoreSteam.com.

Amsterdam, Noord-Holland, Nl

DESCRIPTION:➤ Drove sales excellence and led growth initiatives within North America.➤ $125M–$200M P&L | Operational Process Improvement | Automation | Cost Reduction➣ Implemented lean problem-solving methods for North America MRI sales organization struggling with performance to revenue forecast.➣Developed and implemented CRM (Salesforce) funnel analytics to connect actual orders and revenue versus quarterly targets (in absence of a CPQ system).➣ Facilitated visualization of 3 key funnel metrics (volume, win rates, and velocity).➣ Offered clarity on the current sales pipeline out of the CRM (Salesforce) and identified a critical funnel management gap where opportunity pricing did not match final order pricing. ➣ Identified that less than 30% of sales opportunities were tapped through CRM (Salesforce), despite Philips Healthcare being the third largest player in North America for MRI. Drove organizational focus toward increased participation in MRI deals.✪ DELIVERED RESULTS:► Discovered industry data source that measured total MRI market in North America.

Darmstadt, De

DESCRIPTION:➤ Drove $40K+ incremental revenue by implementing the first-ever point-of-quote analytics package nested inside CRM (Salesforce) to provide clear pricing guidance.➤ $5B P&L | Process Excellence | Improved Operating Efficiency | Cost Reduction➣ Enhanced process capabilities across the Lab Americas team. Harmonized 5 different sales processes into a single process by conducting workshops and navigating change management for 300+-person selling organization.➣ Completed 26 projects in less than 3 months/project and delivered 73% more projects in 60% less time by introducing simple PMO and resource management methodologies.✪ DELIVERED RESULTS:► Delivered revenue per CRM (Salesforce) and achieved 10K hours of time savings.► Fueled revenue growth and improved commercial operating efficiencies by scaling team from #3 to #8 process excellence and analytics managers.► Saved 20+ hours per quarter by deploying a semi-automated lead pass payment validation using CRM (Salesforce) reporting and simple MS Excel calculator.► Rationalized 1.9K+ existing reports into 6 all-inclusive models while leading an analytics team of 3+.

Darmstadt, De

DESCRIPTION:➤ Achieved 7.3% increase in profit by implementing tactical pricing processes in line with global strategies to set prices of 4.5K+ materials.➤ $600M P&L | New Product Launch | Profitability | Team Building➣ Based on NPI and project management expertise, selected to lead global product portfolio harmonization between Merck KGaA and the newly acquired Millipore within the Lab Essentials business in North America.➣ Quadrupled throughput of SAP, launched new materials, and led a new product introduction program to launch 15K global materials into North America.✪ DELIVERED RESULTS:► Delivered work-hour savings of 40 hours/100 materials for manager and 40 hours/500 materials for data administrator.► Enabled SAP classification of 1K+ products/quarter by developing 3 critical trade compliance processes.

Manchester, Nh, Us

Boston, Ma, Us