Aaron Ng Email & Phone Number

Singapore

Singapore

+ Southeast Asia Governance + Southeast Asia Business Risk & Control+ Southeast Asia Ops Readiness+ Singapore Payments+ Singapore Bancontrol

Singapore

Scope of Work:ISO20022 Migration - India Payment Data Localisation (IPDL)- Designed a customised excel spreadsheet to meticulously monitor post-go live India payment file rejections and issues.- Responsible for overseeing setups for all in-scope clients and ensuring the seamless end-to-end processing for domestic India payment files.- Led investigations into production issues / payment file rejections, pinpointing root cause and source of domestic India payment XML file rejections and provided India client services team with the proposed solution or fix to rectify the said rejection.- Fostered close collaboration with India client services team and implemented a streamlined process for managing client inquiries and concerns, resulting in a significant reduction in response time and improved client satisfaction.- Developed strategic phased timeline for the cessation of client monitoring, ensuring a smooth transition to the support team and operational efficiency.- Compiled valuable learning points and derived data-driven insights to provide recommendations for the upcoming post-production migration efforts for the next currencies.

Singapore

Treasury and Trade SolutionsScope of Work:ISO20022 Migration - Singapore- Oversee strategic roadmap, development, governance and risk for payments messages (L4L, CBPR+ and SCRIPS).- Managed JIRA board for both payments and securities messages for all stakeholders.- Responsible for ensuring connectivity and readiness test are established in the respective environment before industry test days.- Created and designed contingency plan for both payments and securities messages to prepare reporting flow and to ensure backup system is ready to replace main system in the event of failure.- Responsible for mitigating post go-live risks and act as a liaison officer on behalf of the bank to provide updates to MAS.Cross Border / Worldlink- Drive new external and internal initiatives to capture new cross border flows by analysing internal client's data, market research and built slide decks with detailed competitive analysis to identify gaps and new product opportunities.- Extracted and studied internal data (specific country flows) to produce report on whether Citi's cross border and worldlink flows are most efficiently placed in its respective rails - collaborate with regional counterparts, global markets and operations team to redirect flows to obtain higher revenue.- Worked on repricing, standardising and repackaging passive cross border and worldlink fee charges.Fax Termination / DocuSign Implementation- Lead multiple countries to digitise process flow and integrate it with their local systems & product processors.- Designed and created new process flows from scratch and ensure connectivity and the new proposed enhancements are built in the new product processors.- Streamline flows and designed new digital forms to shorten processing time and enhance client's UX (user experience). - Reorganised legacy systems with operations, TXC, technology, front office and product teams.

Central Singapore

Wealth Banking Relationship ManagerScope of work:- Responsible and accountable in providing immediate banking advisory services in cash equivalents, funds, insurance, structured notes, bonds and foreign currency to high net worth clients.- To identify and anticipate client’s possible financial gaps/needs and work with the relevant product specialist to recommend a suitable product which would fit into the client’s portfolio.- Advice clients on market/news updates to optimize client’s investment performance.- Acquire new relationships in order to grow portfolio and generate new asset under management.- Built close network with clients through attending bond seminars, UOB’s events and workshops.- To ensure all documents and applications are in order and comply with all banking regulatory framework and guidelines.

Petaling Jaya, Selangor, Malaysia

Commercial & Corporate Business Banking Relationship Manager (Relationship Manager & Credit Analyst)Scope of work:- Responsible and accountable for commercial & corporate companies in various industries (construction, pharmaceutical, manufacturing, automotive, steel).- Analysed & evaluated companies’ financial report by assessing key business growth drivers, potential challenges and industry outlook.- Responsible for advising trade processing and central support unit departments for the drawdown of trade facilities, financial spreading and credit risk rating.- Provided immediate alternative business solutions and financial advice to clients.

Joined Hong Leong Bank Bhd's Graduate Management Programme to explore on the various ways of improving corporate banking. Undergone rotations in business credit evaluation, commercial business centre, trade finance, credit administration and treasury.Scope of work:- Analyzing business cases and proposing immediate solutions to clients.- Risk mitigation on business loans- Understanding the dynamic flow of each individual department (business banking) and proposing initiative to streamline process flow.- Participate in various bank initiatives such as LaunchPad events (Assisting Start-Up).- Conducted feasibility studies on the various initiative programs to be presented to C-Suites.- Led a group of 26 and 13 members respectively in the planning & executing of CSR projects at Kechara Soup Kitchen, Kuala Lumpur and PAWS Animal Welfare Society, Ara Damansara in 2017.

Technology In Finance Immersion Programme - Technology Product Management

Bachelor Of Arts - Ba (Hons), International Business And Marketing, Second Class Honours (1St Division)