Donor Care Associate
Current• Trainer in the Automated Supply Chain Program• Understanding anatomy and its role in pathologic condition• Mobile clinic set-up/tear down team member• Employee Development Trainer • Performs venipuncture according to established standards• Assembles and prepares supplies, equipment and associated records• Monitors donor for safety and comfort, provides post donation care and instruction• Prepares unit, specimens and documents for the production site• Completes the donor registration process• Performs confidential donor screening, including vital signs, other testing to determine donor eligibility and donor consent• Reviews donor responses on the Record of Donation to determine eligibility status and completed documentation to support acceptance or deferral• Completes labeling procedure as per established standards• Identifies and documents non-conformances• Promotes a positive donor experience through exceptional customer service and respect for donor privacy • Assists in set-up and tear down of equipment and supplies• Restocks clinic supplies• Cleans, maintains and calibrates equipment• Promotes good interpersonal skills and customer service principals among team members, donors, and volunteers• Projects a positive and professional image, maintains good relations with staff, donors, volunteers and the public
