Anna Claire Aronoff Email & Phone Number

Elizabeth, New Jersey

• Coordinate shipments for various customers and monitor the entire process of product movement.• Provide daily trucking/warehouse instructions to the carriers/warehouses.• Work with customer service to promote accurate and timely processing of orders for customers.• Assist with claims management and processing (RMA) made by customers.• Follow up with open claims to ensure timely resolution.• Review accuracy of trucking invoices (review back up BOL’s, lumper receipts, and other additionalcharges).• Confirm ocean bookings with freight forwarders to ensure correct destination information.• Provide assistance with rate requests.

United States

• Effectively maintained & coordinated daily shipments according to customers, industry and company guidelines• Prepared necessary documentations (bill of ladings, shipping labels, commercial invoices, packing lists, SLI, etc.) forinternational shipments;• Coordinated with Warehouse/Production on shipments and verified outgoing shipments for accuracy• Ensured trucks are equipped as specified to minimize potential claims• Maintained shipping logs and communicated shipping activities with vendors, customers and internal departments• Arranged for carrier pickups and insure timely delivery schedules

Piscataway, Nj

• Promoted to Logistics upon return back to Helm• Certified in 49-CFR, IATA & IMDG Dangerous Goods• Coordinated the transportation of product from Origin to Destination• Sought the most cost efficient and effective mode of transportation of goods• Resolved any warehouse issues• Tracked and maintained product inventory on a daily basis.• Kept product spreadsheet, that was readily available to product managers, accurate and up to date bythe hour• Provided essential information to internal customers regarding status of shipments• Continuous tracking of shipments• Handled freight in ocean, rail, import / export & FTL / LTL,• Maintained multidimensional complex calendar events and created highly effective organized filingsystem• Created & maintained manual for new CRM System: Topix• Assisted with team building initiatives and overall support for maintenance of organizational cultureand employee events