Aaron Hansen Email & Phone Number

Boise, Id, Us

Boise, Idaho, United States

As a Solutions Engineer, I function as a primary technical resource within the pre-sales flow of the customer lifecycle, evaluating technical requirements for integration and providing product demonstrations. Kount, an Equifax company, is powered by the Identity Trust Global Network, which delivers real-time fraud prevention and enables personalized customer experiences for more than 9,000 leading brands and payment providers. Our solutions help organizations establish a level of trust for each digital identity behind every online event; from account creation, to login, to purchase, to deposit, to withdrawal, while reducing digital fraud, chargebacks, false positives, and manual reviews. I help our prospective customers catch the vision of how we can do that for them!

Boise, Idaho, United States

Cradlepoint is an Idaho based company with a mission of enabling customers to Connect Beyond the limits of wired networks. As a coordinator on our renewals team I worked with colleagues within our sales organization to track and ensure our customers subscriptions to Cradlepoint's SaaS solution package (NetCloud) was properly maintained and renewed on time.

Boise, Idaho Area

CPA Global is the world’s leading intellectual property management and technology company. In my position I worked specifically with First To File which started as a Boise Idaho startup acquired by CPA Global in 2013. First To File is the world’s leading web-based, intellectual property document management solution. Officially as a member of the First To File Professional Services team my title was Implementation Consultant, but in reality I wore many hats. I was the main point of contact for all things First To File for my clients, guiding them through a successful implementation of our product and becoming their client success manager once the implementation has concluded with responsibilities such as:-Project Managing the implementation from start to finish-Setting up SFTP connections to sync their their data with our system-Managing the analysis and migration of their data including Perl Script & SQL query review & troubleshooting-Providing assistance and guidance connecting to our API-Consulting on how our solution can be utilized to meet their unique processes and use cases-Training on the use of our solution-Managing the client relationship once the implementation is complete in order to maintain the millions of dollars in ARR our clients bring us

Idaho

Founded in 2014 and initially funded by the winnings of the 2014 Boise Young Professionals b|Launched new business competition, AgriGated was an AgTech business idea with the goal aggregating information that is vital to a farmers operations in one easy to use location.

Boise, Idaho Area

Balihoo redefines how national brands and agencies execute and scale data-driven paid search campaigns offering a web-based digital marketing automation SaaS solution to clients that cuts costs and increases performance through efficiency and proven micro targeted marketing strategies. As a contributor at a growing software startup I wore several hats at Balihoo. As an AdWords certified managed services professional I managed various micro targeted digital marketing campaigns within Balihoo's software suite. As Lead on the Co-Op Marketing Managed Services Team I ensured Balihoo clients were successfully taking advantage of the co-op claims management solution Balihoo offers. I worked directly with our clients and their affiliates to ensure local marketing efforts were consistent with branding guidelines and were easily and effectively reimbursed. I began leading Balihoo's Co-Op Marketing Managed Services Team in April of 2015 and was able to significantly streamline the managed service tasks, on-board new staff, pull the team out of a work-queue backlog, and dramatically increased the efficiency of the team.

Boise, Idaho Area

As a quality and education specialist I worked on a team of individuals who provided educational support and training to the registration staff members using the EPIC electronic medical record software throughout the health system. Becoming an EPIC EMR subject matter expert I provided education to both new hires and current staff members in classroom and one-on-one training environments on how to use and navigate the software. In addition to providing training to hundreds of staff across the health system, I participated in full scale workflow redesign for the St Luke'e Clinics system using the principles of lean management. I also, assisted in the launch and workflow design of a CRM system within the St Luke's call support center, and the implementation of a coordinated follow up effort for patients discharged from the health system as part of St Luke's transformation to an accountable care organization.

Boise, Id

In this position I worked in the Patient Registration department and as it sounds I registered patients when they arrived for services at the hospital. I verified all of there information and processed there insurance information in a way that promoted strong customer satisfaction and maintained loyalty. The experience was a good mix of clerical and customer service work and became strong first step in what I originally planned to be a healthcare administration career path.

I have learned by frustrating experience that some people have no idea how to provide good service to others and for the most part that is because they either never worked in a restaurant waiting tables or in a call center customer service job. After spending 3 years working in a call center for a credit card company I learned what it means to provide good customer service even when dealing with some of the biggest DBs you might ever encounter. I even figured out how to sell stuff to the customers I helped and I did a pretty decent job at it. While putting myself through university there likely couldn't have been a better job for me to grow from.

By far one of the most unique but most fun things I have done. Within the southwestern region of Idaho I managed distribution, marketing, and sales of the Carbon Waffle program. For those that don't know (most people), Carbon Waffles is the franchise that puts out the industrial waffle machines you use to make delicious golden malted continental breakfast waffles when you stay at mid-range Mariott or Hilton hotel. While a student at BSU I sold the program and managed the accounts in addition to distributing the product to our customers throughout the treasure valley on a weekly basis.

There is something that I will always love about building things with my own two hands. While installing hardwood floors for a year during the middle of the housing bubble I put in some long hot days learning the value of hard work and quality effort. Working with a great mentor and entrepreneur I learned how to hire and manage employees in boom times while maintaining the highest level of quality in the business. To this day I find myself critiquing the hardwood floors in homes and businesses wherever I go.