Aaron Burns Email & Phone Number

Nashville, Tn, Us

Nashville, Tennessee, Us

Selected by the CTO for this pivotal role, I lead a large global team, focusing on innovating, strategically aligning, and delivering our worldwide B2B Insurtech SaaS platforms. Additionally, I spearhead the strategic advancement of data, analytics, and AI platforms. I collaborate closely with C-suite executives, business leaders, clients, vendors, and our engineers to ensure alignment and drive success. These efforts aim to optimize business value and enable business strategy.𝐅𝐎𝐂𝐔𝐒✦ Architecture: Building a high-performing enterprise architecture practice and team. Current activities are focused on driving the maturation of our B2B SaaS platform to be more composable and secure while implementing modern architectures. (Kafka, Kubernetes, Event Driven, Microservices, Zero Trust, …)✦ Data and Analytics: Driving towards data democratization. Additionally, leading the implementation of real-time analytics, improved quality, advanced security, and optimization. (Spark, Scala, Python, Databricks, Starburst, Streams, Pinot, ML/AI Ops …)✦ AI: Leading the architecture, design, and engineering of Generative AI projects to drive innovation, distinctiveness, and operational optimization. (LLM, RAG, Vector DB, NLP, Ethics …)✦ Client Engineering: Building a high-performing global organization. Fostering a culture of continuous improvement, agile methodologies, test automation, and DevOps practices to deliver high-quality solutions efficiently. (REACT, Java, Typescript, Serverless, AWS, CI/CD …)𝐒𝐔𝐂𝐂𝐄𝐒𝐒✦ Differentiated a market-leading product through AI innovation, resulting in a 15% labor cost reduction, a 5% rise in customer satisfaction, and a 2.1% increase in sales.✦ Optimized TCO for data platforms, leading to $5M in YoY savings through vendor negotiations, infrastructure tuning, and resource alignment.✦ Built a high-performing solution architecture team that is the core engine driving alignment, security, and effectiveness.

Nashville, Tennessee, Us

In this role, I led a large global team, advancing multibillion-dollar FinTech systems and transforming a multi-petabyte AI and analytics platform. I focused on leveraging cutting-edge technologies to deliver key capabilities and drive substantial business value.𝐒𝐔𝐂𝐂𝐄𝐒𝐒✦ AI Team: Produced $3.5M in value in the first nine months with an AI engineering team. Built the team from the ground up, cut service event times by 60 seconds, reduced security findings by 90%, and scaled to over 7k agents. ✦ Data: Transformed Asurion's large-scale data platforms to modern architecture patterns and cloud technologies (AWS, Databricks, Presto). Implemented Agile methodologies, DevOps practices, CI/CD pipelines, and metric-driven approaches to streamline operations.✦ Generative AI Potential: Unlocked generative AI potential by identifying, optimizing, and monetizing key data resources, differentiating reasoning accuracy, and fortifying a $500M new line of business opportunity.✦ Revenue Generation: Focused on core payments KPIs, leading to $6M in annual revenue generation.✦ Compliance and Security: Successfully passed yearly PCI DSS audits and reduced YoY vulnerabilities by 98% through regular internal audits, training, security scanning, penetration testing, and CI/CD gating processes.✦ Operational Savings: Realized $19M in annual operating savings.✦ System Availability: Raised availability times of the global data science analytics lake from 90% to 99% and the global FinTech platform from 98.3% to 99.9%, reducing MTTR by 95% and total incidents by 85%. (test automation, TDD, Deequ, AI, …)✦ Leadership: Rated among the Top 10% of leaders in annual employee/leader surveys and 360° peer reviews, with 90%+ approval annually across all categories.✦ Diversity: Enhanced the diversity of a global leadership team (40% women, 60% minorities) by implementing compensation reviews, advocating for marginalized voices, and promoting based on merit.

Nashville, Tennessee, Us

Handpicked by the CIO to transform a global engineering organization and build a high-performing team, I led a large-scale cloud transformation with an unwavering focus on driving business value and optimizing a two-billion-dollar global FinTech platform.𝐒𝐔𝐂𝐂𝐄𝐒𝐒✦ Transformation: Modernized a monolithic on-premises stack to a cloud-based, microservice, micro frontend, and event-driven architecture (AWS, Node, Java, Typescript, React, Aurora, Postgres, SNS, SQS).✦ Security and Resiliency: Successfully delivered a PCI-compliant, highly available, resilient system with a reduced attack surface (GDPR, CCPA, QSA, TDD, Test Automation, CI/CD, DevOps, Gitlab, Pentesting).✦ Revenue Growth: Reduced involuntary churn by 60%, leading to over $5M in annual revenue gains.✦ Additional Revenue Growth: Optimized process for materials billing leading to the additional capture of $10M in revenue annually.✦ Cost Optimization: Reduced TCO by $8M annually through vendor negotiations, resource alignment, and platform optimizations.✦ Team Performance: Transformed one of the lowest-rated teams based on key platform metrics into a high-performing unit. Improved platform availability from 98.3% to 99.9%+ in less than a year, reduced MTTR by 95%, and decreased total incidents by 85%, achieving one of the highest platform performance ratings across the enterprise.

Nashville, Tennessee, Us

Led a team of architects across business, product, and supply chain management disciplines at Asurion, fostering innovation and aligning with strategic goals. The focus was on developing robust and scalable solutions, driving organizational success. The role encompassed leadership in business architecture and extended expertise to product and SCM architecture, ensuring cohesive, forward-thinking strategies across all architectural domains.𝐒𝐔𝐂𝐂𝐄𝐒𝐒✦ Business Architecture Leadership: Continued to head the business architecture team, nurturing innovation and aligning architectural strategies with core business objectives.✦ Product Architecture Integration: Stepped into product architecture, implementing agile and cloud-based solutions (AWS) to enhance product development, aligning it with sales, engineering, and operational needs.✦ SCM Architecture Advancement: Introduced digitization and automation that resolved a $260M financial accrual opportunity, resulting in a normalized cyclical accrual of $10M monthly, 200% reduction in error rates, and $250K in savings.✦ Cross-functional collaboration and Innovation: Fostered a collaborative environment across different architectural domains, ensuring cohesive and innovative solutions that accelerated overall organizational success.

Nashville, Tennessee, Us

Led the creation of a Business Architecture practice at Asurion, driving innovation and strategic alignment critical for developing an industry-leading product platform.𝐒𝐔𝐂𝐂𝐄𝐒𝐒✦ Business Architecture Practice: Established a practice focused on strategic alignment and value maximization, foundational for market-leading product development.✦ Collaboration and Technology Alignment: Enhanced interdepartmental collaboration, aligning business and technology towards innovative product solutions.✦ Strategic Initiatives for Market Leadership:- Accelerated product time-to-market and streamlined portfolio roadmaps.- Facilitated global strategy implementation and regionalization of operations.- Developed foundational API strategies and advanced data governance.- Led key system rejuvenations, enhancing product performance and evolution.

Nashville, Tennessee, Us

As a pivotal leader in the enterprise architecture team at Asurion, I played a central role in driving a strategic shift towards a cloud-first architecture, significantly enhancing technological agility, innovation, and laying the foundation for developing an industry-leading product platform.𝐒𝐔𝐂𝐂𝐄𝐒𝐒✦ Cloud-First Leadership: Helped drive the transition to a cloud-first architecture, setting the stage for creating a scalable, efficient, and modern product platform.✦ Innovative Architectural Strategies: Championed the adoption of microservices and event-driven architectures, critical in developing cloud-centric, market-leading products.✦ Technology Evaluation and Integration: Played a crucial role in identifying, evaluating, and integrating advanced cloud-compatible technologies, essential for the product platform's innovation and competitive edge.✦ Agile Methodology Implementation: Successfully implemented both Agile and Scaled Agile frameworks across engineering teams, fostering a dynamic and responsive development environment.✦ Principal Architectural Role: As a principal architect, led a $90M system redesign project, pivotal in the evolution of the product platform, achieving $30M in annual savings and demonstrating the successful transition to a cloud-based, industry-leading infrastructure.

Chicago, Illinois, Us

Over a 12-year tenure, I played a pivotal role in developing a market-leading eDelivery platform and establishing a global engineering team. My contributions led to innovative technology advancements and were recognized through consistent promotions, underlining my reputation as a high-potential leader.𝗣𝗥𝗢𝗗𝗨𝗖𝗧 𝗔𝗥𝗖𝗛𝗜𝗧𝗘𝗖𝗧𝗨𝗥𝗘 𝗗𝗨𝗧𝗜𝗘𝗦: Spearheaded the adoption of Agile methodologies, led the formation and oversight of a 40+-member global engineering team, and managed vendor relations. My role was crucial in streamlining product delivery and shaping the architectural vision.𝗟𝗘𝗔𝗗 𝗘𝗡𝗚𝗜𝗡𝗘𝗘𝗥 𝗗𝗨𝗧𝗜𝗘𝗦: Guided multiple teams through the phases of design, development, and deployment, providing architectural expertise and support across the organization.𝗜𝗠𝗣𝗔𝗖𝗧: Transformed hundreds of customized solutions and services into an integrated client portal, enhancing user experience and steering the organization towards a product-centric model. At my departure, this platform efficiently managed terabytes of data, serving a varied client base of over 160, including several Fortune 500 companies.

Randolph Afb, Tx, Us

Proudly served with dedication and commitment, defending our nation's skies, sharpening invaluable skills in leadership, discipline, and technical prowess. Deeply honored to work shoulder-to-shoulder with the best in the military.Beyond role as a heavy equipment operator, proudly achieved a Bachelor of Science in Information Technology. Journey culminated in a distinguished tenure as a contractor for the Engineering Squadron, holding a GS-11 position, akin to the responsibilities of a Captain.

Innovation Of Product And Services: Design Thinking

Supply Chain Fundamentals, Logistics, Materials, And Supply Chain Management

Supply Chain Analytics, Logistics, Materials, And Supply Chain Management

Software Architecture

Master Of Science - Computer Systems W/ Minor In Data Management, Computer Systems

Bachelor Of Technology, Management Information Systems