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Driven by curiosity, a commitment to innovation, and divine discontent, I’ve built my career delivering transformative solutions and nurturing inspired organizations.I lead high-performing global teams, bridging technical execution with business strategy to create secure, scalable, and data-driven solutions that drive growth and efficiency. With a metric-driven focus, I turn ambitious goals into measurable, impactful results.At the core of my leadership is a dedication to product-centric thinking—ensuring every initiative solves real-world challenges, maximizes user value, and fosters sustainable growth. This mindset shapes a holistic approach, empowering teams to align around cohesive, user-focused visions of success.With extensive experience in engineering, product, data, architecture, and leadership, I thrive in dynamic environments where strategy and technology converge to deliver lasting impact.𝑯𝒊𝒈𝒉𝒍𝒊𝒈𝒉𝒕𝒔𝗔𝗥𝗧𝗜𝗙𝗜𝗖𝗜𝗔𝗟 𝗜𝗡𝗧𝗘𝗟𝗟𝗜𝗚𝗘𝗡𝗖𝗘: Differentiated market-leading product through AI innovation, reducing labor costs by 15%, increasing customer satisfaction by 5%, and boosting sales by 2.1%.𝗣𝗥𝗢𝗗𝗨𝗖𝗧 𝗦𝗧𝗥𝗔𝗧𝗘𝗚𝗬: Designed and delivered the signature SaaS product for the world’s largest commercial printer, serving 160+ clients, including many Fortune 500 companies.𝗧𝗥𝗔𝗡𝗦𝗙𝗢𝗥𝗠𝗔𝗧𝗜𝗢𝗡: Modernized $2B FinTech stack to be cloud-based with microservice, serverless, and event-driven patterns (AWS, Node, Java, React, Postgres, Kubernetes, Gitlab).𝗖𝗬𝗕𝗘𝗥𝗦𝗘𝗖𝗨𝗥𝗜𝗧𝗬: Reduced YoY vulnerabilities by 98% through audits, training, security scanning, penetration testing, and CI/CD gating processes.𝗗𝗔𝗧𝗔 𝗘𝗡𝗚𝗜𝗡𝗘𝗘𝗥𝗜𝗡𝗚: Modernized global 4PB+ data platform (AWS, Azure, Databricks, Presto, Kafka, Pinot), implementing Agile, DevOps, and CI/CD. Achieved 99.9% availability and reduced costs by $8M YoY.𝗖𝗨𝗟𝗧𝗨𝗥𝗘 & 𝗟𝗘𝗔𝗗𝗘𝗥𝗦𝗛𝗜𝗣: Built and scaled a diverse global team of 300+, fostering a culture of innovation, accountability, and collaboration that consistently delivered measurable outcomes.𝗟𝗘𝗔𝗗𝗘𝗥𝗦𝗛𝗜𝗣: Rated among the Top 10% of Leaders in annual surveys and peer reviews.Skills: Leadership, Strategy, Architecture (Eventing, Microservices, Serverless), Product, Engineering (AI, UI, Middle Tier, Data, Mobile), Cloud Computing, Big Data, SaaS, Subscription Models, Transformation, Global Team Building, Cybersecurity, DevOps, Agile, Diversity, Communication, Negotiation, Vendor Management
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Global Head Of DataWtwNashville, Tn, Us -
Vice President Technology: Head Of Architecture | Ai & Analytics | Client EngineeringAsurion May 2023 - PresentNashville, Tennessee, UsSelected by the CTO for this pivotal role, I lead a large global team, focusing on innovating, strategically aligning, and delivering our worldwide B2B Insurtech SaaS platforms. Additionally, I spearhead the strategic advancement of data, analytics, and AI platforms. I collaborate closely with C-suite executives, business leaders, clients, vendors, and our engineers to ensure alignment and drive success. These efforts aim to optimize business value and enable business strategy.𝐅𝐎𝐂𝐔𝐒✦ Architecture: Building a high-performing enterprise architecture practice and team. Current activities are focused on driving the maturation of our B2B SaaS platform to be more composable and secure while implementing modern architectures. (Kafka, Kubernetes, Event Driven, Microservices, Zero Trust, …)✦ Data and Analytics: Driving towards data democratization. Additionally, leading the implementation of real-time analytics, improved quality, advanced security, and optimization. (Spark, Scala, Python, Databricks, Starburst, Streams, Pinot, ML/AI Ops …)✦ AI: Leading the architecture, design, and engineering of Generative AI projects to drive innovation, distinctiveness, and operational optimization. (LLM, RAG, Vector DB, NLP, Ethics …)✦ Client Engineering: Building a high-performing global organization. Fostering a culture of continuous improvement, agile methodologies, test automation, and DevOps practices to deliver high-quality solutions efficiently. (REACT, Java, Typescript, Serverless, AWS, CI/CD …)𝐒𝐔𝐂𝐂𝐄𝐒𝐒✦ Differentiated a market-leading product through AI innovation, resulting in a 15% labor cost reduction, a 5% rise in customer satisfaction, and a 2.1% increase in sales.✦ Optimized TCO for data platforms, leading to $5M in YoY savings through vendor negotiations, infrastructure tuning, and resource alignment.✦ Built a high-performing solution architecture team that is the core engine driving alignment, security, and effectiveness. -
Vice President Product Engineering: Ai And Analytics | Fintech PlatformsAsurion Oct 2020 - May 2023Nashville, Tennessee, UsIn this role, I led a large global team, advancing multibillion-dollar FinTech systems and transforming a multi-petabyte AI and analytics platform. I focused on leveraging cutting-edge technologies to deliver key capabilities and drive substantial business value.𝐒𝐔𝐂𝐂𝐄𝐒𝐒✦ AI Team: Produced $3.5M in value in the first nine months with an AI engineering team. Built the team from the ground up, cut service event times by 60 seconds, reduced security findings by 90%, and scaled to over 7k agents. ✦ Data: Transformed Asurion's large-scale data platforms to modern architecture patterns and cloud technologies (AWS, Databricks, Presto). Implemented Agile methodologies, DevOps practices, CI/CD pipelines, and metric-driven approaches to streamline operations.✦ Generative AI Potential: Unlocked generative AI potential by identifying, optimizing, and monetizing key data resources, differentiating reasoning accuracy, and fortifying a $500M new line of business opportunity.✦ Revenue Generation: Focused on core payments KPIs, leading to $6M in annual revenue generation.✦ Compliance and Security: Successfully passed yearly PCI DSS audits and reduced YoY vulnerabilities by 98% through regular internal audits, training, security scanning, penetration testing, and CI/CD gating processes.✦ Operational Savings: Realized $19M in annual operating savings.✦ System Availability: Raised availability times of the global data science analytics lake from 90% to 99% and the global FinTech platform from 98.3% to 99.9%, reducing MTTR by 95% and total incidents by 85%. (test automation, TDD, Deequ, AI, …)✦ Leadership: Rated among the Top 10% of leaders in annual employee/leader surveys and 360° peer reviews, with 90%+ approval annually across all categories.✦ Diversity: Enhanced the diversity of a global leadership team (40% women, 60% minorities) by implementing compensation reviews, advocating for marginalized voices, and promoting based on merit.
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Senior Director Of Product Engineering: Global Fintech PlatformsAsurion May 2018 - Oct 2020Nashville, Tennessee, UsHandpicked by the CIO to transform a global engineering organization and build a high-performing team, I led a large-scale cloud transformation with an unwavering focus on driving business value and optimizing a two-billion-dollar global FinTech platform.𝐒𝐔𝐂𝐂𝐄𝐒𝐒✦ Transformation: Modernized a monolithic on-premises stack to a cloud-based, microservice, micro frontend, and event-driven architecture (AWS, Node, Java, Typescript, React, Aurora, Postgres, SNS, SQS).✦ Security and Resiliency: Successfully delivered a PCI-compliant, highly available, resilient system with a reduced attack surface (GDPR, CCPA, QSA, TDD, Test Automation, CI/CD, DevOps, Gitlab, Pentesting).✦ Revenue Growth: Reduced involuntary churn by 60%, leading to over $5M in annual revenue gains.✦ Additional Revenue Growth: Optimized process for materials billing leading to the additional capture of $10M in revenue annually.✦ Cost Optimization: Reduced TCO by $8M annually through vendor negotiations, resource alignment, and platform optimizations.✦ Team Performance: Transformed one of the lowest-rated teams based on key platform metrics into a high-performing unit. Improved platform availability from 98.3% to 99.9%+ in less than a year, reduced MTTR by 95%, and decreased total incidents by 85%, achieving one of the highest platform performance ratings across the enterprise.
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Director Of Enterprise Architecture: Business, Supply Chain, And Product ArchitectureAsurion May 2016 - May 2018Nashville, Tennessee, UsLed a team of architects across business, product, and supply chain management disciplines at Asurion, fostering innovation and aligning with strategic goals. The focus was on developing robust and scalable solutions, driving organizational success. The role encompassed leadership in business architecture and extended expertise to product and SCM architecture, ensuring cohesive, forward-thinking strategies across all architectural domains.𝐒𝐔𝐂𝐂𝐄𝐒𝐒✦ Business Architecture Leadership: Continued to head the business architecture team, nurturing innovation and aligning architectural strategies with core business objectives.✦ Product Architecture Integration: Stepped into product architecture, implementing agile and cloud-based solutions (AWS) to enhance product development, aligning it with sales, engineering, and operational needs.✦ SCM Architecture Advancement: Introduced digitization and automation that resolved a $260M financial accrual opportunity, resulting in a normalized cyclical accrual of $10M monthly, 200% reduction in error rates, and $250K in savings.✦ Cross-functional collaboration and Innovation: Fostered a collaborative environment across different architectural domains, ensuring cohesive and innovative solutions that accelerated overall organizational success.
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Head Of Business Architecture: Alignment | Automation | Process OptimizationAsurion Feb 2014 - May 2016Nashville, Tennessee, UsLed the creation of a Business Architecture practice at Asurion, driving innovation and strategic alignment critical for developing an industry-leading product platform.𝐒𝐔𝐂𝐂𝐄𝐒𝐒✦ Business Architecture Practice: Established a practice focused on strategic alignment and value maximization, foundational for market-leading product development.✦ Collaboration and Technology Alignment: Enhanced interdepartmental collaboration, aligning business and technology towards innovative product solutions.✦ Strategic Initiatives for Market Leadership:- Accelerated product time-to-market and streamlined portfolio roadmaps.- Facilitated global strategy implementation and regionalization of operations.- Developed foundational API strategies and advanced data governance.- Led key system rejuvenations, enhancing product performance and evolution.
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Senior Manager Solution Architecture: Global Solutions | Integration | Client RelationshipsAsurion Apr 2012 - Feb 2014Nashville, Tennessee, UsAs a pivotal leader in the enterprise architecture team at Asurion, I played a central role in driving a strategic shift towards a cloud-first architecture, significantly enhancing technological agility, innovation, and laying the foundation for developing an industry-leading product platform.𝐒𝐔𝐂𝐂𝐄𝐒𝐒✦ Cloud-First Leadership: Helped drive the transition to a cloud-first architecture, setting the stage for creating a scalable, efficient, and modern product platform.✦ Innovative Architectural Strategies: Championed the adoption of microservices and event-driven architectures, critical in developing cloud-centric, market-leading products.✦ Technology Evaluation and Integration: Played a crucial role in identifying, evaluating, and integrating advanced cloud-compatible technologies, essential for the product platform's innovation and competitive edge.✦ Agile Methodology Implementation: Successfully implemented both Agile and Scaled Agile frameworks across engineering teams, fostering a dynamic and responsive development environment.✦ Principal Architectural Role: As a principal architect, led a $90M system redesign project, pivotal in the evolution of the product platform, achieving $30M in annual savings and demonstrating the successful transition to a cloud-based, industry-leading infrastructure.
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Product Delivery Architect / Lead EngineerRr Donnelley Oct 2000 - Apr 2012Chicago, Illinois, UsOver a 12-year tenure, I played a pivotal role in developing a market-leading eDelivery platform and establishing a global engineering team. My contributions led to innovative technology advancements and were recognized through consistent promotions, underlining my reputation as a high-potential leader.𝗣𝗥𝗢𝗗𝗨𝗖𝗧 𝗔𝗥𝗖𝗛𝗜𝗧𝗘𝗖𝗧𝗨𝗥𝗘 𝗗𝗨𝗧𝗜𝗘𝗦: Spearheaded the adoption of Agile methodologies, led the formation and oversight of a 40+-member global engineering team, and managed vendor relations. My role was crucial in streamlining product delivery and shaping the architectural vision.𝗟𝗘𝗔𝗗 𝗘𝗡𝗚𝗜𝗡𝗘𝗘𝗥 𝗗𝗨𝗧𝗜𝗘𝗦: Guided multiple teams through the phases of design, development, and deployment, providing architectural expertise and support across the organization.𝗜𝗠𝗣𝗔𝗖𝗧: Transformed hundreds of customized solutions and services into an integrated client portal, enhancing user experience and steering the organization towards a product-centric model. At my departure, this platform efficiently managed terabytes of data, serving a varied client base of over 160, including several Fortune 500 companies. -
Senior AirmanUnited States Air Force Apr 1994 - Oct 2000Randolph Afb, Tx, UsProudly served with dedication and commitment, defending our nation's skies, sharpening invaluable skills in leadership, discipline, and technical prowess. Deeply honored to work shoulder-to-shoulder with the best in the military.Beyond role as a heavy equipment operator, proudly achieved a Bachelor of Science in Information Technology. Journey culminated in a distinguished tenure as a contractor for the Engineering Squadron, holding a GS-11 position, akin to the responsibilities of a Captain.
Aaron Burns Skills
Aaron Burns Education Details
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Mit Sloan School Of ManagementInnovation Of Product And Services: Design Thinking -
Mitx CoursesAnd Supply Chain Management
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Mitx CoursesAnd Supply Chain Management
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Carnegie Mellon UniversitySoftware Architecture
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University Of MarylandComputer Systems
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University Of MarylandManagement Information Systems
Frequently Asked Questions about Aaron Burns
What company does Aaron Burns work for?
Aaron Burns works for Wtw
What is Aaron Burns's role at the current company?
Aaron Burns's current role is Global Head of Data.
What is Aaron Burns's email address?
Aaron Burns's email address is aa****@****ail.com
What is Aaron Burns's direct phone number?
Aaron Burns's direct phone number is +170346*****
What schools did Aaron Burns attend?
Aaron Burns attended Mit Sloan School Of Management, Mitx Courses, Mitx Courses, Carnegie Mellon University, University Of Maryland, University Of Maryland.
What skills is Aaron Burns known for?
Aaron Burns has skills like Sdlc, Agile Methodologies, Enterprise Architecture, Solution Architecture, Leadership, Requirements Analysis, It Strategy, Databases, Management, Business Analysis, Vendor Management, Project Management.
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