Aaron Perez Email & Phone Number

San Antonio, TX, US

Brentwood, Tennessee, US

Currently lead the Enterprise Business Intelligence efforts responsible for the oversight, standardization and utilization of our Enterprise & Executive dashboards & reports. Our goal is to deliver data & information solutions that are easy to use, consume and drive action. As a part of our journey, our goal is standardize, automate, integrate and digitize.

San Antonio, Texas, US

Led a team of Analysts under the Sr. Human Resource Business Partners who supported the President of the Property and Casual Company. With a focus on innovation, digital transformation, quality, and prioritization, the team developed, deployed and maintained a portfolio of nearly two dozen digital solutions which had a direct positive impact across the.

San Antonio, Texas, US

HR Operational Excellence*Developed analytical models to highlight & manage process performance which provided leaders the critical information needed to drive timely decision making. *Developed a headcount scenario model that mapped positions to process taxonomy which allowed executive leaders to view the department performance impacts of restructuring.

San Antonio, Texas, US

IT Process Excellence*Managed an Enterprise wide SDLC program from concept through adoption, that impacted +5000 IT personnel. *Leveraged various PM methodologies (Agile, Waterfall) and Lean Six Sigma tools (A3, DMAIC, DMADV, VOC, SIPOC) to lead process improvement projects across the IT department.

Stamford, CT, US

• Manage and lead 20+ employees with the operational functions of: technical development, payroll, work management, and operational excellence. Led high ranked teams in the region for the last 8 years while consistently.
• Led a Rework Initiative that reduced Rework by 50% over the first days which helped propel the STX Division to the top place in the Enterprise. This initiative is estimated to provide an annual operational savings of.
• Authored a multi-source, regional Operations Dashboard that displayed detailed performance statistics for over 1,000 Technicians within the South Texas region. Immediate results were experienced in every Texas market.
• Managed cross-functional projects that were all completed under budget (savings of $200k) & with early release implementation through the use of in-house and contract personnel, and covered 20,000 – 50,000 residential.
• Contributed to the development of the Technical Operations Department through delivery of a wide range of automated analytical tools and dashboards. These systems utilized current and historical data specifically.
• Used advanced Lean Six Sigma models to design, implement and manage a Rework initiative that targeted our critical to quality KPIs that achieved 98% customer satisfaction, reduced service call requests by 20,000 per.

Masters Degree, Business Administration

Bachelor Of Business Administration, Information Systems