Aaron Rivera Email & Phone Number

El Paso, Texas, United States

• Install and troubleshoot problems on Windows, WinServer, Active Directory,Exchange, DNS• End-User and Help Desk support in MS Office Suite and other common desktopapplications• Troubleshoot network related issues that can be related to networkinfrastructure such as switches and routers• Configure of TCP/IP settings on network and troubleshooting TCP/IP issues• Wired and wireless printer install and maintenance

• Administer first aid treatment or life support care to sick or injured persons inprehospital settings.• Perform emergency diagnostic and treatment procedures.• Maintain vehicles and medical and replenish first aid equipment and supplies.• Assess nature and extent of illness or injury to establish and prioritize medicalprocedures.

• Responsible for 75% of hardware repairs on computers, phones, and tablets•Mange workflow and meet deadlines to ensure customer satisfaction and quality of service• Data back-up, malware removal, and data recovery• Troubleshoot and repair hardware and software issues• Maintain inventory of spare parts• Troubleshoot and repair gaming systems

•Install, maintain, and troubleshoot network infrastructure such as routers andswitches• Onsite troubleshooting and repair of workstations and network equipment• Configure and troubleshoot network setting on work stations• Join workstations to domain and edit group policies as needed• Setting up remote access to work stations and servers• Wired and wireless printer install and maintenance