Aaron Robertson Email & Phone Number

Edinburgh, Scotland, United Kingdom

Edinburgh, Scotland, United Kingdom

Part of an exciting fast-paced technology company focusing on delivering tailor-made banking software solutions to banks and building societies throughout the UK and beyondResponsibilities:Managing the support desk, supporting 60+ clients with highly complex queries, and relaying future requirements to the product development teamConstructing detailed, purpose-built internal and client-facing documentation on how to best utilise the intricate software solutions ALMIS producesClient training and software demonstrationManaging on-premise to Cloud integrationsOnboarding of new clients onto the software packages, working with clients to meet their requirements and solve problems as quickly and efficiently as possible

Edinburgh, Scotland, United Kingdom

Creation and execution of test plans for new software featuresConverting business requirements into technical specifications and process flow modellingEnd-to-end support throughout the entire software development process

Edinburgh, Scotland, United Kingdom

Edinburgh, United Kingdom

Responsibilities:• Responsible for the health and wellbeing of up to 100 children at a time, ensuring health and safety regulations are constantly met. In a client-facing role, ensuring the needs and wants of the clients are constantly met and often exceeded.• Tasked with organising and running activities and daily agendas and executing said plans with precision, having to make on-the-spot decisions in time-sensitive situations in a sometimes stressful atmosphere was a very frequent occurrence.• Conflict dissolving, both between customers and also in the rare occasion of colleague disagreements.

Edinburgh, United Kingdom

Responsibilities:• Responsible for the health and wellbeing of up to 40 children at a time, ensuring health and safety regulations are constantly met.• Tasked with organising activities and daily agendas and executing said plans with precision, having to make on-the-spot decisions in time-sensitive situations in a sometimes stressful atmosphere was a very frequent occurrence.• Conflict dissolving, both between customers and also in the rare occasion of colleague disagreements.

Edinburgh, United Kingdom

Responsibilities:• Part of the professional Edinburgh Ice Hockey team, playing in the highest tier of British Ice Hockey• Took part in regular activities in the local community; promoting healthy living, combining professional sports with academics and generally spreading the sport of ice hockey around Edinburgh.• Worked with younger children and prospective players to help improve both athletically and as a member of society. Focussing on breaking the stigma that you can’t be good at both sports and academia.

Msc, International Banking And Investment Management, Pass With Distinction

Key modules include: Investment Management Security Analysis and Equity Evaluation Risk Management Bank Modelling and Performance.

Master Of Arts - Ma, Economics And Accounting

Activities and Societies: Vice-president Edinburgh Eagles Ice Hockey Club, Economics Society, Trading and Investments Society, Business.

High School, Mathematics, Chemistry, Biology, Geography, A

Activities and Societies: Dux Litterarum 2015, Deputy Head Boy, Senior Prefect