• Maintain inventory by tracking stock levels and placing timely reorders to ensure availability of essential supplies.• Provide clerical support by managing files, processing mail, and updating databases to ensure accurate information.• Process and submit incoming checks for deposit, ensuring accuracy, timeliness, and confidentiality.

• Operate rides and attractions according to written guidelines to reduce injuries.• Build and established positive relationships with patrons, team members and supervisors.• Deliver information and details of interest about facility to visitors.

• Trained new team members with positive reinforcement and respectful, encouraging coaching.• Elevated customer loyalty by using strong communication abilities to resolve customer problems.• Customized training strategies based on individual barista knowledge, experience and strengths.

• Answered customer inquiries regarding ticket availability, pricing and event information.• Processed cash and credit card transactions securely and promptly for customer payments.• Adhered to legal and contractual requirements for compliant contract processes.

• Resolved customer complaints in professional and timely manner.• Hired, trained and supervised team of service staff members to meet business goals.• Monitored inventory levels and placed orders to replenish stock.• Maintained positive customer relations by addressing problems and implementing successful corrective actions.

• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.• Evaluated employee performance and coached and trained to improve weak areas.• Mentored newly hired employees on safety and developed training manual to use for reference.• Conducted regular reviews of operations and identified areas for improvement.