Aaron Schuett Email & Phone Number

Austin, Tx, Us

Direct a global team of 43 across delivery, operations, development, and program management for education and enablement encompassing customer, partner, and employee technical education. Oversee customer training, sales, and partner enablement programs, including technology infrastructure. Achieve high Net Promoter Scores (NPS) with +66 for instructor-led training, +83 for subscription services, and +73 for employee NPS.

Manage global instructor-led training and technical operations teams. Ensure consistency in courseware for products with SaaS and self-hosted options. Implement a training subscription model to enhance annual recurring revenue and customer engagement. Develop a standardized training evaluation survey based on the Kirkpatrick model. Oversee technology stack enhancements, including Learning Management System implementation and integration with key business systems.Collaborate with cross-functional teams to ensure a unified vision and consistent messaging.

Austin, Texas Area

Expanded global training operations by establishing and integrating instructor teams in the UK, Germany, and Singapore to supported strategic international growth. Led effort to standardize instructor-led training materials, achieving consistency across 5 product offerings and 3 corporate acquisitions. Created a comprehensive course delivery rubric to ensure high-quality training experiences, taking into account feedback from customers, product management, and support teams to identify and implement course improvements.

Austin, Texas Area

Designed comprehensive training curricula and practical labs, addressing 4 security products, to elevate customer knowledge and product proficiency. Delivered instructor-led training content to virtual and global on-site audiences for multiple products. Established training standards to maintain high-quality content and delivery consistency across all course offerings and instruction teams. Developed and implemented an integration between LMS, CRM, and Lab environments to streamline training delivery and enhance hands-on lab experiences.

Ridgeland, Ms

Whitewater, Wi

Supervised cross-functional teams, including hiring and evaluating student technical support and media studio employees. Managed the technology lifecycle and budget for College of Business and Economics, ensuring effective technology integration for academic functions across a global virtual campus. Coordinated the technology spending plan for a major academic facility including development of custom circuitry and software for classroom recording solutions.

Whitewater, Wi

Delivered personalized training and support for staff on various technology platforms, improving user competency and resource utilization. Oversaw the acquisition and implementation of classroom and office hardware to enhance educational delivery and administrative efficiency. Developed a prototype for a video encoding and distribution tool, facilitating lecture capture and distribution for Online MBA program.