Aaron Schuett Email and Phone Number
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As a seasoned leader in education development, delivery, technical operations, and program management, I am passionate about creating innovative solutions that drive growth and enhance experiences. With over a 19 years of experience at BeyondTrust and the University of Wisconsin-Whitewater's College of Business and Economics, I have consistently delivered results that exceed expectations. At BeyondTrust, I designed a successful training subscription model that achieved $2M in annual recurring revenue (ARR) and a net promoter score (NPS) of 83 within 18 months. I led a global team of 43 professionals, focusing on technical customer and partner enablement while achieving NPS scores of +66 for instructor-led training and +73 for employee satisfaction.My strategic vision led to the development of a modern multi-modal training strategy. I accelerated partner certifications to over 2,500 and enhanced learner experiences through a comprehensive LMS re-platforming and integration initiative. I believe in fostering a culture of continuous improvement, leveraging team feedback to implement meaningful changes and maintain an annual voluntary turnover rate below 5%.In previous roles, I expanded our training footprint globally, standardized instructor-led materials across five product offerings, and integrated training frameworks for product acquisitions. My expertise extends to developing integration solutions for LMS platforms, enhancing customer support capabilities, and managing technology for academic institutions.I empower teams, partners, and customers through strategic initiatives that drive success and engagement.If you catch me outside of work, I'm an adventurous traveler from Singapore and Thailand to France and Jordan, I love exploring a new culture. Competencies: Strategic leadership, program management, employee engagement, systems integrations, global expansion, training standardization, process optimization, technology management, continuous improvement.I'm always looking to grow my personal and professional network. Feel free to connect via LinkedIn or contact me directly at aaron@schuetts.us. I also like meeting new people over a cup of coffee and a chat!
Claimdeck
View- Website:
- claim-deck.com
- Employees:
- 16
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Vice President Of Customer SuccessClaimdeckAustin, Tx, Us -
Vice President EducationBeyondtrust Oct 2022 - Nov 2024Direct a global team of 43 across delivery, operations, development, and program management for education and enablement encompassing customer, partner, and employee technical education. Oversee customer training, sales, and partner enablement programs, including technology infrastructure. Achieve high Net Promoter Scores (NPS) with +66 for instructor-led training, +83 for subscription services, and +73 for employee NPS. -
Director, Education ServicesBeyondtrust Jul 2021 - Sep 2022Manage global instructor-led training and technical operations teams. Ensure consistency in courseware for products with SaaS and self-hosted options. Implement a training subscription model to enhance annual recurring revenue and customer engagement. Develop a standardized training evaluation survey based on the Kirkpatrick model. Oversee technology stack enhancements, including Learning Management System implementation and integration with key business systems.Collaborate with cross-functional teams to ensure a unified vision and consistent messaging. -
Senior Manager, Btu EducationBeyondtrust Jan 2019 - Jun 2021Austin, Texas AreaExpanded global training operations by establishing and integrating instructor teams in the UK, Germany, and Singapore to supported strategic international growth. Led effort to standardize instructor-led training materials, achieving consistency across 5 product offerings and 3 corporate acquisitions. Created a comprehensive course delivery rubric to ensure high-quality training experiences, taking into account feedback from customers, product management, and support teams to identify and implement course improvements. -
Senior InstructorBeyondtrust Aug 2015 - Dec 2018Austin, Texas AreaDesigned comprehensive training curricula and practical labs, addressing 4 security products, to elevate customer knowledge and product proficiency. Delivered instructor-led training content to virtual and global on-site audiences for multiple products. Established training standards to maintain high-quality content and delivery consistency across all course offerings and instruction teams. Developed and implemented an integration between LMS, CRM, and Lab environments to streamline training delivery and enhance hands-on lab experiences. -
Customer Support EngineerBeyondtrust Oct 2013 - Jul 2015Ridgeland, Ms -
Technology CoordinatorUniversity Of Wisconsin - Whitewater Jan 2007 - Oct 2013Whitewater, WiSupervised cross-functional teams, including hiring and evaluating student technical support and media studio employees. Managed the technology lifecycle and budget for College of Business and Economics, ensuring effective technology integration for academic functions across a global virtual campus. Coordinated the technology spending plan for a major academic facility including development of custom circuitry and software for classroom recording solutions. -
Lead Support TechnologistUniversity Of Wisconsin - Whitewater Jan 2005 - Dec 2006Whitewater, WiDelivered personalized training and support for staff on various technology platforms, improving user competency and resource utilization. Oversaw the acquisition and implementation of classroom and office hardware to enhance educational delivery and administrative efficiency. Developed a prototype for a video encoding and distribution tool, facilitating lecture capture and distribution for Online MBA program.
Aaron Schuett Skills
Aaron Schuett Education Details
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It Infrastructure
Frequently Asked Questions about Aaron Schuett
What company does Aaron Schuett work for?
Aaron Schuett works for Claimdeck
What is Aaron Schuett's role at the current company?
Aaron Schuett's current role is Vice President of Customer Success.
What is Aaron Schuett's email address?
Aaron Schuett's email address is a.****@****ail.com
What is Aaron Schuett's direct phone number?
Aaron Schuett's direct phone number is +184798*****
What schools did Aaron Schuett attend?
Aaron Schuett attended University Of Wisconsin-Whitewater.
What are some of Aaron Schuett's interests?
Aaron Schuett has interest in International Culture, Educational Technology, Travel, Multimedia Technology.
What skills is Aaron Schuett known for?
Aaron Schuett has skills like Troubleshooting, Os X, Microsoft Office, Computer Hardware, Servers, Databases, Programming, System Administration, Integration, Leadership, Windows 7, Software Installation.
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