Lead a team of five program managers that delivers IT services and solutions which include cloud-based solutions, bare-metal servers, client-side software applications, network connectivity, and CDN. ● Own and manage IT portfolio which include driving key initiatives, creating KPIs, identifying/managing risks, and reporting to stakeholders. ● Partnered with customers and internal teams to streamline requirements gathering and planning through standardized documentation and ceremonies. ● Created team goals and advanced team members career development through training, opportunities, and coaching.

Lead PM on major initiatives such as BlizzCon, Call of Duty League and Overwatch League.● Led IT efforts at large scale events such as BlizzCon. At last year's show, our team successfully deployed, tested and managed over 200 switches/routers/access points, 2,000 PCs and 500 mobile devices. IT team comprised of 150 individuals from Network, Systems, Desktop, Global Network Operations Center, QA and PMO. Major responsibilities include requirements gathering, scope management, budgets, staffing, vendor management, communications, logistics, setup, monitoring and incident management. ● Led several projects including server stack installations, video on demand streaming solutions, internet backbone installation, mobile device management and media storage solutions. Bridged the gap between technical and non-technical teams to ensure we were aligned and building the right solutions for our end users.

Worked with Product and Engineering teams to build products and features on the SteelHouse Platform. Experienced in UX/UI design and third-party integrations such as Facebook and Stripe. ● Streamlined our Release Management process. Created a portfolio level framework to ensure better alignment and execution around organization’s goals and dependencies. These changes allowed teams to deliver feature sets faster (2 months to 1 month cadences). ● Built new social and mobile features utilizing Facebook’s APIs that directly resulted in increased revenue on our Social and Mobile channels by 10% MoM. ● Implemented process improvements around Go-to-Market plans, beta programs, performance dashboards and prioritization frameworks. Made recommendations to executive management which was accepted and adopted by the whole company.

Led Telemetry team to create SaaS monitoring tools and solutions. Managed team of software engineers, QA, UX and UI designers. ● Rolled-out monitoring product to over 5K hosts worldwide. Delivered project 3 months early via quick prototype in 30 days using Scrum iterations to develop MVP. ● Improved KPIs by 25% in areas such as code quality, predictability and team sustainability. Created action plan and implemented code pairing, velocity checks, and team recognition. ● Increased customer adoption of new products by 100% (from 5 to 10 teams) by creating tight feedback loops with customers and solution architects to develop key features.

Launched League of Legends in new regions including Latin America, Oceania, and Japan, whichgenerated over $500MM in revenue and built an active player base over 300K CCU. Led cross­functional teams in engineering, creative, marketing, legal, finance and player support.● Achieved quickest launch at Riot Games (6 months for Oceania Launch). Worked around tightconstraints and launched w/ zero bugs. Since launch, player base has grown 10% MoM.● Identified and streamlined critical path and reduced launch timeline by 50% (1 year to 6 months).Automated processes such as creation of blueprints and bill of material to shorten schedule.

Created complex, multi-million dollar proposals to the Government and international customers.

Collaborate with finance groups, procurement agents, engineers, and customers to create accurate proposals for an industry-leading defense company.

Fulfilled milestones, deliverables, and bottom-line objectives for Boeing's GPS Program.Researched and benchmarked competitive bids and negotiated with customers and suppliers, resulting in the successful award of several multi-million dollar contracts with the Government and commercial customers.

Scheduled, forecasted, and managed $10MM+ in indirect budget pools for the Huntington Beach site.

Successfully brought Boeing enterprise-wide accounting systems into compliance with regulatory Sarbanes Oxley Act and setup and tested internal controls for Boeing accounting systems, mainly PeopleSoft.Leveraged GAAP and FASB experience on 20 financial accounts valued $100MM+.Selected by upper management to lead a special project that integrated a newly acquired subsidiary onto PeopleSoft financial systems. Awarded Employee Distinction Award.